Customer Information

Calling for Service

~1min read

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

Test yourself

A quick Cadillac CTS quiz: every answer comes with an explanation and a link to the manual page.