In Brief

Roadside Service

~1min read
4special tools

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico) .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

Test yourself

A quick Cadillac Escalade quiz: every answer comes with an explanation and a link to the manual page.