Infotainment System
CD/DVD Messages
In this manual: Infotainment System
~1min read
If Disc Read Error appears on the display and/or the CD/DVD comes out, it could be for one of the following reasons:
- If a CD was inserted with an invalid or unknown format.
- If a DVD is not from a correct region.
- It is very hot. When the temperature returns to normal, the CD should play.
- You are driving on a very rough road. When the road becomes smoother, the CD/DVD should play.
- The CD/DVD is dirty, scratched, wet, or upside down.
- The air is very humid. If so, wait about an hour and try again.
- There may have been a problem while burning the CD/DVD.
- The label may be caught in the CD/DVD player.
If the CD/DVD is not playing correctly, for any other reason, try a known good CD/DVD.
If any error occurs repeatedly or if an error cannot be corrected, contact your dealer.
Test yourself
A quick Cadillac Escalade quiz: every answer comes with an explanation and a link to the manual page.
Was this page helpful?