Cadillac Escalade Quiz
Customer Information

Customer Assistance Offices (Mexico)

In this manual: Customer Information
Introduction — 5In Brief — 64Keys, Doors, and Windows — 50Seats and Restraints — 75Storage — 10Instruments and Controls — 74Lighting — 21Infotainment System — 129Climate Controls — 10Driving and Operating — 143Vehicle Care — 165Service and Maintenance — 16Technical Data — 8Customer Information — 40OnStar — 13
~1min read
7special tools

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

Test yourself

A quick Cadillac Escalade quiz: every answer comes with an explanation and a link to the manual page.