Cadillac Escalade Quiz
Customer Information

Reporting Safety Defects to General Motors

In this manual: Customer Information
Introduction — 5In Brief — 64Keys, Doors, and Windows — 50Seats and Restraints — 75Storage — 10Instruments and Controls — 74Lighting — 21Infotainment System — 129Climate Controls — 10Driving and Operating — 143Vehicle Care — 165Service and Maintenance — 16Technical Data — 8Customer Information — 40OnStar — 13
~1min read
3special tools

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Test yourself

A quick Cadillac Escalade quiz: every answer comes with an explanation and a link to the manual page.