Connected Services

Connections

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The following services help you stay connected.

For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).

Security

  • Change the default passwords for the Wi-Fi hotspot and the myGMC mobile app. Make these passwords different from each other and use a combination of letters, numbers, and symbols to increase security.
  • Change the default SSID (Service Set Identifier) name. This is the name of your network that is visible to other wireless devices. Choose a unique name and avoid using your last name or vehicle description.

Wi-Fi Hotspot (if equipped)

The vehicle may have a built-in Wi-Fi hotspot providing internet access and web content at 4G LTE speeds. Up to seven mobile devices can be connected. A data plan is required. Use only when it is safe to do so while driving.

  1. To get Wi-Fi hotspot information, pressGMC Terrain. Connectionsthe OnStar application on the infotainment display, then select Wi-Fi hotspot. On some vehicles, touch Wi-Fi or Wi-Fi Settings on the screen.
  2. The Wi-Fi settings will be displayed, including the Wi-Fi hotspot name (SSID), password, and on some vehicles, connection type (no internet connection, 3G, 4G, 4G LTE) and signal strength (poor, good, excellent).
  3. To change the SSID or password, pressGMC Terrain. Connectionsor call 1-888-4ONSTAR to connect with an Advisor. On some vehicles, the SSID and password can be changed in the Wi-Fi hotspot menu.

After initial setup, your vehicle Wi-Fi hotspot will connect automatically to your mobile devices. Manage data usage by turning Wi-Fi on or off on your mobile device, using the myGMC mobile app, or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be managed from the Wi-Fi hotspot menu.

myGMC Mobile App (if available)

Download the myGMC mobile app to compatible Apple and Android smartphones. GMC users can access the following services from their smartphone:

  • Remotely start/stop the vehicle, if equipped with remote start.
  • Lock/unlock doors, if equipped with power door locks.
  • Activate the horn and lights.
  • Check the fuel level, oil life, or tire pressure, if equipped with a factory-installed Tire Pressure Monitoring System.
  • Send Destinations to the Vehicle.
  • Locate Your Vehicle on a Map (U.S. Market Only).
  • Turn on the vehicle's Wi-Fi hotspot. Turn it on or off, manage settings, and monitor data usage, if equipped.
  • Find a dealer and schedule service.
  • Request roadside assistance.
  • Set a parking reminder using a pin drop, take a photo, add a note, and set a timer.
  • Connect with GMC on social media.

Features may change. For information on the myGMC mobile app and compatibility, see my.gmc.com.

An active OnStar or connected services plan may be required. A compatible factory-installed remote start device and power door locks are required. Data rates may apply. See www.onstar.com for details and system limitations.

Remote Services

Contact an OnStar Advisor to unlock doors or sound the horn and flash the lights.

Marketplace

OnStar Advisors can provide suggestions for restaurants and shops along your route, help find hotels, or book a room. These services vary by market.

OnStar Hands-Free Calling

Make and receive calls with the built-in wireless service, which requires available minutes. Voice command button functionality may vary by vehicle and region. On some vehicles, pressGMC Terrain. Connectionsto open the OnStar app on the infotainment display, then select Hands-Free. On other vehicles, pressGMC Terrain. Connectionsthe following.

Call

PressGMC Terrain. Connections. The system responds, "OnStar ready."

Say "Call." The system responds, "Call. Please say a name or number to call."

Say the entire number without pausing, including "1" and the area code. The system responds, "Okay, dialing."

Calling 911 Emergency Assistance

PressGMC Terrain. Connections. The system responds, "OnStar ready."

Say "Call." The system responds, "Call. Please say a name or number to call."

Say "911" without pausing. The system responds, "911."

Say "Call." The system responds, "Okay, dialing 911."

Get My Number

  1. Press =. The system responds, "OnStar ready."
  2. Say "My Number." The system responds, "Your OnStar Hands-Free Number is:" and then states the number.

End Call

PressGMC Terrain. Connections. The system responds, "Call ended."

Checking Minutes and Expiration Date

PressGMC Terrain. Connectionsand say "Minutes," then "Check" to check how many minutes remain and their expiration date.

Test yourself

A quick GMC Terrain quiz: every answer comes with an explanation and a link to the manual page.