Body Electrical System
Troubleshooting
In this manual: Body Electrical System
~1min read
Troubleshooting
| Symptom | Possible Cause | Solution |
| Pairing Failure | The Bluetooth device in the vehicle is not available for discovery. | Enter Bluetooth pairing (search) mode |
| The user's phone is in Bluetooth off mode | The user's phone has turned on Bluetooth | |
| Attempting to pair with another Bluetooth system | Check the Bluetooth device name and address (12 characters) to attempt pairing. Example) 000B24FFF123 |
|
| Key transmission error | Enter the passkey displayed on the audio screen into the phone. | |
| 5 phones are already registered. | Delete paired phone list | |
| The Bluetooth system cannot communicate with the phone. | Refer to the GVD sheet. ※IOP: Compatibility |
|
| No Connection | The user's phone or the vehicle Bluetooth device is not registered Bluetooth device to connect |
Retry pairing |
| The Bluetooth system cannot communicate with the phone. | Wait 1 minute, then retry the connection or turn the phone power off and on. Refer to the compatibility sheet |
|
| Do not redial | Problem with the user's phone system | Press the Send button twice |
| Do not answer the call | Problem with the user's phone system | Refer to the compatibility sheet |
| Does not dial the number | The user's phone plays a different menu (internet, mp3, games, etc.) | Stop the other menu, then set to normal mode |
| The Bluetooth system cannot communicate with the phone | Refer to the compatibility sheet |
Test yourself
A quick Kia Cee'd quiz: every answer comes with an explanation and a link to the manual page.
Was this page helpful?