Warranty information

How long is the arbitration process?

~1min read

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

Test yourself

A quick Lexus GX quiz: every answer comes with an explanation and a link to the manual page.