Running gear, axles, steering

Noises from shock absorbers

~1min read

Shock absorbers are often replaced because of noises (rumbling, etc.) experienced by the customer. Inspections on the test rig and in the vehicle have shown that in approx. 70 % of these cases there is no case for complaint. The replacement was not justified. In the case of complaints regarding rumbling or knocking noises please proceed as follows.
  • Carry out a road test with the customer - if possible on a dry, uneven road - to establish when, where and how the noises occur.
Note

These noises are only very rarely caused by the shock absorbers.

Test yourself

A quick Volkswagen Golf quiz: every answer comes with an explanation and a link to the manual page.