Opening and closing

Locking and unlocking the vehicle from the outside

~2min read

Fig. 23 Buttons on the vehicle key

Fig. 24 Mechanical vehicle key

First read and observe the introductory information and safety warnings
Function Buttons to be used in the vehicle key Action to be followed with key in the lock cylinder or
Unlocking the vehicle. Press the button. Press and hold for convenience opening. Insert the vehicle key in the driver door lock cylinder and turn anticlockwise. Turn and hold for convenience opening.
Locking the vehicle. Press the button. Press and hold for convenience closing. In vehicles with a SAFELOCK mechanism, press the button once to lock the vehicle using the SAFELOCK mechanism . Press the button twice to lock the vehicle without the SAFELOCK mechanism. Insert the vehicle key in the driver door lock cylinder and turn clockwise. Turn and hold for convenience closing.
Unlocking the tailgate. Press the button . Insert the vehicle key in the driver door lock cylinder and turn anticlockwise.

Please note: depending on the settings made for the central locking system, all of the doors and the tailgate may only be unlocked once the button has been pressed twice.

A qualified workshop may be able to program and modify other functions depending on the vehicle equipment level. Volkswagen recommends using a Volkswagen dealership for this purpose.

The vehicle key will lock or unlock the vehicle only when the battery has enough power and the key is located within a few metres of the vehicle.

  • When the vehicle is locked, all turn signals will flash once as confirmation.
  • When the vehicle is unlocked, all turn signals will flash twice as confirmation.

If the turn signals do not flash as confirmation, at least one of the doors or the tailgate is not closed.

The vehicle cannot be locked using the vehicle key if the driver door is still open. The vehicle will lock again automatically within a few seconds of being unlocked if you do not open one of the doors or the tailgate. This function prevents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.

Convenience opening and closing

  • See electric windows – functions .
  • See Electric panorama sliding/tilting glass roof – functions .

Test yourself

A quick Volkswagen Polo quiz: every answer comes with an explanation and a link to the manual page.