Care, cleaning, maintenance

Reporting Safety Defects

~1min read
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If you live in Canada and you believe that your vehicle has a defect that could cause a crash, injury or death, you should immediately inform Transport Canada, Defect Investigations and Recalls. You should also notify Volkswagen Canada, Inc.

Transport Canada

Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may either call Transport Canada toll-free at

Phone: 1(800) 333-0510 or

1(819) 994-3328 (Ottawa region and from other countries)
or contact Transport Canada by mail at:
Transport Canada

Motor Vehicle Safety Investigations Laboratory

80 Noel Street

Gatineau, QC

J8Z 0A1
For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca/eng/roadsafety/menu.htm

Test yourself

A quick Volkswagen Tiguan quiz: every answer comes with an explanation and a link to the manual page.