Citroen C5 Quiz
Audio and telematics

Emergency or assistance

In this manual: Audio and telematics
Getting started — 9Operation check — 4Comfort — 17Openings — 13Visibility — 6Fittings — 5Child safety — 4Safety — 9Driving — 16Checks — 8Practical information — 12Technical data — 1Audio and telematics — 34
~3min read
EMERGENCY CALL

En cas d’urgence, appuyer plus de 2 secondes sur cette touche. Le clignotement de
In an emergency, press and hold this button for more than 2 seconds. The flashing green indicator and a voice message confirm that the call is being connected to the CITROËN Emergency platform *.

Pressing this button again immediately cancels the request. The green indicator goes off.

The green indicator stays on (not flashing) while the call is connected. It goes off when the call ends.

This call is handled by the CITROËN Emergency platform, which receives the vehicle's location information and can pass a qualified alert on to the relevant emergency services. In countries where the platform is not operational, or if location service has been expressly refused, the call is made directly to the emergency services (112) without location.

! In the event of an impact detected by the airbag control unit, an emergency call is made automatically, regardless of whether any airbags have deployed.

* This service is subject to conditions and availability.

Consult a CITROËN dealer.

ASSISTANCE CALL

Appuyer plus de 2 secondes sur cette touche pour demander une assistance en cas
Press and hold this button for more than 2 seconds to request assistance if the vehicle is immobilised.

A voice message confirms that the call has been placed *.

Press this button again immediately to cancel the request.

Cancellation is confirmed by a voice message.

SYSTEM OPERATION

If you purchased your vehicle outside the CITROËN network, you are advised to check the configuration of these services and may ask your network to change it. In a multilingual country, the configuration can be set in the official national language of your choice.

vert s’allume pendant 3 secondes indiquant le bon fonctionnement du système.When the ignition is switched on, the
green indicator lights up for 3 seconds, showing that the system is working correctly.

système présente un dysfonctionnement.The orange indicator flashes: the
system has a fault.

The orange indicator is on steadily: the backup battery needs to be replaced.

In both cases, contact a CITROËN dealer.

EMERGENCY OR ASSISTANCE CALL WITH NAVIDRIVE 3D ! Caution: the emergency call and services are only active if the built-in phone is used with a valid SIM card. With a Bluetooth phone and no SIM card, these services do not work.

En cas d’urgence, appuyer sur la touche SOS jusqu’à l’audition d’un signal sonore
In an emergency, press the SOS button until an audible signal sounds and the "Confirm / Cancel" screen is displayed (if a valid SIM card is inserted).

A call is placed to the Citroën Emergency platform, which receives the vehicle's location information and can pass a qualified alert on to the relevant emergency services.

In countries where the platform is not operational, or if location service has been expressly refused, the call is transferred to the emergency services (112).

! If a impact is detected by the airbag control unit, an emergency call is placed automatically, regardless of whether any airbags have deployed.

The message "Emergency Call in degraded mode" together with the flashing orange indicator signals a fault.

Consult a CITROËN dealer.
Ce service est soumis à conditions et disponibilités. Consultez le réseau CITROËN.

This service is subject to conditions and availability. Contact a CITROËN dealer. If you purchased your vehicle outside the CITROËN network, you are advised to check the configuration of these services and may ask your network to change it.

Test yourself

A quick Citroen C5 quiz: every answer comes with an explanation and a link to the manual page.