Information

Customer Service Information

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Honda dealership personnel are trained professionals who should be able to deal with any problems you may encounter with your vehicle. If, however, you are faced with a problem that they cannot resolve to your satisfaction, contact Honda Customer Services.

U.S. Owners

American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: 1 (800) 999-1009

Canadian Owners

Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the U.S. Virgin Islands

Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: 1 (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

  • Vehicle Identification Number
  • Date of purchase
  • Odometer reading of your vehicle
  • Your name, address, and telephone number
  • A detailed description of the problem
  • Name of the dealer who sold the vehicle to you

Test yourself

A quick Honda Civic quiz: every answer comes with an explanation and a link to the manual page.