Towing Services

If emergency towing is required, we recommend that it be performed by an authorized HYUNDAI dealer or a commercial towing service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. It is recommended to use wheel dollies or a flatbed.

The vehicle may be towed with the rear wheels on the ground (without a dolly) and the front wheels off the ground. If any of the load-bearing wheels or suspension components are damaged, or if the vehicle is towed with the front wheels on the ground, use a towing dolly under the front wheels.

When towing with a commercial tow truck without wheel dollies, always lift the front of the vehicle, not the rear.

All-wheel drive vehicles must be towed with a wheel lift and dolly or a flatbed with all wheels off the ground.

CAUTION

Never tow an all-wheel drive vehicle with its wheels on the ground. This may cause serious damage to the transmission or the all-wheel drive system.

CAUTION

• Do not tow the vehicle with the front wheels on the ground, as this may cause damage to the vehicle.
• Do not tow the vehicle with sling equipment. Use a wheel lift or flatbed equipment.

WARNING

If your vehicle is equipped with a rollover sensor, place the ignition switch in the LOCK/OFF or ACC position while towing the vehicle. The side airbag and curtain airbag may deploy if the sensor detects a rollover condition.

When towing the vehicle in an emergency without wheel dollies:

1. Turn the ignition switch to the ACC position.

2. Shift the gear shift lever to the N (Neutral) position.

3. Release the parking brake.

CAUTION

Failure to place the shift lever in N (Neutral) when towing with the front wheels on the ground may cause internal damage to the transmission.