Steering wheel
The steering wheel of the Mercedes E-Class (4th gen., W212, 2009–2016) offers both mechanical and electrical adjustment options for height and reach. This ensures an optimal driving position and increases safety on every journey. Comfort is further enhanced by the steering wheel heating and the entry and exit assist, which makes getting in and out of the vehicle easier and keeps your hands warm on cold days.
Important Safety Notes
WARNINGYou can lose control of the vehicle if you, while driving,
- adjust the driver's seat, head restraint, steering wheel or mirrors
- fasten the seat belt.
There is a risk of accidents!
Adjust the driver's seat, head restraint, steering wheel or mirrors and fasten your seat belt before starting the engine.
WARNINGIf children adjust the steering wheel, they can get trapped. There is a risk of injury!
Always take the key with you when leaving the vehicle and lock the vehicle. Never leave children unattended in the vehicle.
The electrically adjustable steering wheel can be adjusted with the key removed.
Adjusting the steering wheel manually
WARNINGIf the steering wheel is unlocked while driving, it can move unexpectedly. This may cause you to lose control of the vehicle. There is a risk of accident!
Before driving, make sure the steering wheel is locked. Never unlock the steering wheel while driving.

| Release lever | |
| Adjusting steering wheel height | |
| Adjusting steering wheel reach (longitudinal adjustment) |
Fold the release lever
Set the desired steering wheel position.
Fold the release lever
Check whether the steering column is locked. To do so, try pushing the steering wheel up or down, or moving it lengthways.
Adjusting the steering wheel electrically

| Adjusting steering wheel height | |
| Adjusting steering wheel reach (longitudinal adjustment) |
Info
Related topics:
- Entry and exit assist
- Saving settings
Steering wheel heating
Switching on/off

Turn the key in the ignition lock to position 2.
To switch on or off: move the lever in the direction of the arrowVehicles without KEYLESS-GO: When you remove the key from the ignition lock, the steering wheel heating switches off.
Vehicles with KEYLESS-GO: When you switch off the ignition and open the driver's door, the steering wheel heating switches off.
Info
The steering wheel heating does not switch off automatically.
Steering wheel heating problems
| Problem | Possible causes/consequences and solutions |
|---|---|
| The steering wheel heating has switched off early or cannot be switched on. | The on-board power supply voltage is too low because too many electrical consumers are switched on. Switch off electrical consumers that are not needed, e.g. rear window heater or interior lighting. |
Entry and exit assist
Important Safety Notes
WARNINGWhen the entry and exit assist adjusts the steering wheel, you and other vehicle occupants, especially children, can be trapped. There is a risk of injury!
During the adjustment process of the entry and exit assist, make sure that nobody has a body part in the range of movement of the steering wheel.
If there is a risk of being trapped by the steering wheel, move the steering wheel adjustment lever. The adjustment process will stop.
Vehicles with memory function: If there is a risk of being trapped by the steering wheel, you can also press a position button of the memory function. The adjustment process will stop.
WARNINGIf children activate the entry and exit assist, they can become trapped, especially if they are unsupervised. There is a risk of injury!
Always take the key with you when leaving the vehicle and lock the vehicle. Never leave children unattended in the vehicle.
WARNING
If you drive off while the entry and exit assist is making an adjustment, you can lose control of the vehicle. There is a risk of accident!
Always wait until the adjustment process has finished before driving off.
The entry and exit assist makes it easier for you to get in and out of the vehicle.
You can switch the entry and exit assist on and off in the on-board computer.
Steering wheel position when the entry and exit assist is active
The steering wheel swings up when you- remove the key from the ignition lock
- with KEYLESS-GO: open the driver's door, with KEYLESS-GO in position 1
- with key: open the driver's door, with the key in position 0 or 1 in the ignition lock.

The steering wheel only moves up if it is not already at the upper stop.
Steering wheel position for driving
The steering wheel moves to the last set position when- the driver's door is closed and
- with KEYLESS-GO: you press the Start/Stop button once
or
- with key: you insert the key into the ignition lock.
If you close the driver's door with the ignition switched on, the steering wheel also moves to the last set position.
When you switch off the ignition or save the setting with the memory function, the last steering wheel setting is stored.
Crash-activated exit assist
If the crash-activated exit assist is triggered in an accident, the steering column moves upward when the driver's door is opened. This happens regardless of the key position in the ignition lock. This makes it easier for occupants to exit and be rescued.
The crash-activated exit assist only works if the entry and exit assist is switched on in the on-board computer.
The steering wheel of the Mercedes E-Class W212 (model years 2009–2016) can be adjusted precisely, either manually or electrically, supporting an optimal driving position. Safety features such as the entry and exit assist further increase comfort.
The optional steering wheel heating provides a pleasant grip in cold temperatures and is another example of the high equipment standard of the E-Class W212.
The E-Class thus shows that ergonomics and safety can be combined perfectly.
Test yourself
A quick Mercedes-Benz E-Class quiz: every answer comes with an explanation and a link to the manual page.