Citroen DS3 Quiz
Doors and tailgate

Remote control problems

In this manual: Doors and tailgate
Safety — 29Practical information — 50Audio and telematics — 75Driving — 63Visibility — 16Doors and tailgate — 16Child safety — 15Driving checks — 41Comfort — 47Technical data — 9Checks — 6
~2min read

After disconnecting the battery, replacing the battery or in the event of a remote control fault, it is not possible to unlock, lock or locate the vehicle.

  • First insert the key into the lock to lock or unlock the vehicle.
  • Then re-initialise the remote control.

If the problem persists, contact a CITROËN dealer as soon as possible.

Re-initialisation

  • Turn the ignition off.
  • Turn the key to position 2 (Ignition).
  • At the same time, press and hold the padlock button for a few seconds.
  • Switch off the ignition and remove the key from the ignition switch.

The remote control is fully operational again.

Wymiana baterii

Battery replacement

Battery type: CR1620 / 3 V.

A worn battery is indicated by this warning light coming on in the instrument cluster, accompanied by an audible signal and a message on the multifunction display.

  • Extend the key.
  • Release the chrome cover by pressing tab A.
  • Hold tab A pressed and remove the chrome cover by sliding it through 45.
Wymiana baterii

  • Open the casing by inserting a coin into the recess and turning it.
  • Remove the worn battery from its housing.
  • Insert the new battery into the housing, observing its polarity.
  • Close the casing, then refit the chrome cover.
  • Re-initialise the remote control.
Lost keys Contact a CITROËN dealer with the vehicle registration document, proof of identity and, if possible, the label bearing the key code. The CITROËN network will find the key code and transponder code in order to order a new key. Remote control The remote control is a very sensitive device; take care that it does not accidentally unlock the vehicle doors when carried in a pocket. Do not press the remote control button unnecessarily when out of range of the vehicle. This may cause it to lose synchronisation. In this case, the remote control must be re-initialised. No remote control works when the key is in the ignition switch, even with the ignition off, except for re-initialisation. Locking the vehicle Driving with the doors locked may hinder rescue operations inside the cabin in the event of an accident. For safety reasons, never leave children alone in the vehicle, even for a moment. Always remove the key from the ignition when leaving the vehicle. Anti-theft protection Never make any changes to the electronic immobiliser system, as this may cause it to malfunction. When buying a used vehicle Have all keys paired (electronically matched) at a CITROËN dealer to make sure that they are the only keys able to unlock and start the vehicle. Do not throw used remote control batteries away; they contain metals harmful to the environment. Take them to a special collection point for this type of waste.

Test yourself

A quick Citroen DS3 quiz: every answer comes with an explanation and a link to the manual page.