Navigation / Multi Info Display

CD cannot be Inserted or is Ejected Right After Insertion

~1min read
PROCEDURE
  1. CHECK IF A PROPER CD IS INSERTED

(a) Make sure that the CD is an audio CD or a CD with an MP3, WMA or AAC files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

OK:

Normal CD.

HINT:

  • Translucent or uniquely-shaped CDs cannot be played.
  • CDs with adhesive paper labels should not be played.
  • Commercial audio CDs can be played.
  • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
  • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.
  • For details on playable CDs, refer to Owner's Manual.

NG

CHANGE CD

OK
  1. CHECK THAT CD IS INSERTED PROPERLY

(a) Check the CD is inserted upside down.

OK:

CD is properly inserted.


NG

INSERT CD PROPERLY

OK
  1. CLEAN CD AND RECHECK

(a) Clean the CD by wiping it clean with a soft cloth from the inside to the outside in a radial direction.

OK:

Malfunction disappears.

NOTICE:

Do not use a conventional record cleaner or anti-static preservative.


OK

END (CD WAS DIRTY)

NG
  1. REPLACE CD AND RECHECK

(a) Replace the CD with a new or known good one and check that the malfunction disappears.

OK:

Malfunction disappears.


OK

END (CD WAS FAULTY)


NG

REPLACE NAVIGATION RECEIVER ASSEMBLY

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A quick Toyota Venza quiz: every answer comes with an explanation and a link to the manual page.