| Condition |
Possible causes |
| I cannot create a MyKey. |
- The key or remote used to start the vehicle does not have administrator privileges.
- The key or remote used to start the vehicle is the only Admin key (there must always be at least one Admin key).
- Vehicles with keyless start: the keyless start remote is not in the backup slot, which is located on the center console. See General Information.
- The Securilock passive anti-theft system is disabled or in unlimited mode.
|
| I cannot program the configurable settings. |
- The key or remote used to start your vehicle does not have administrator privileges.
- No MyKey has been created. See Creating a MyKey.
|
| I cannot clear the MyKeys. |
- The key or remote used to start your vehicle does not have administrator privileges.
- No MyKey has been created. See Creating a MyKey.
|
| I have lost the only Admin key. |
Buy a new key from an authorized dealer. |
| I have lost a key. |
Program a spare key. See Passive Anti-Theft System. |
| The MyKey mileage does not increase. |
- The MyKey user is not using the MyKey.
- An Admin key user has cleared the MyKeys and programmed new ones.
- The key system has been reset.
|
| No MyKey function with the keyless entry remote. |
- An Admin remote is present when the vehicle is started.
- No MyKey has been created. See Creating a MyKey.
|
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A quick Ford Mondeo quiz: every answer comes with an explanation and a link to the manual page.
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