Connected Send & Go Services Frequently Asked Questions

How long does it take to send a route and destination to my vehicle? Depending on various conditions, it may take up to three minutes for the request to reach your vehicle.

Can I cancel a route sent to my vehicle? Yes. Once you get in your vehicle and start the engine, a pop-up message will appear informing you of the new route. There is an Exit button in the pop-up window that will cancel the route if selected.

Can I select a route other than the most recent one I sent to my vehicle? Yes. Once you get in your vehicle and start the engine, a pop-up message offers a "Locations" option. After selecting "Locations," you can choose from a list of recently sent destinations.