Mercedes-Benz E-Class Quiz
Stowage and convenience features. Convenience features

Cell phone

In this manual: Stowage and convenience features. Convenience features
Introduction — 5At a glance — 6Safety — 25Opening and Closing — 17Seats, steering wheel and mirrors — 12Lights and windshield wipers — 11Climate Control — 11Driving and parking — 44On-board computer and displays — 29Stowing and Useful Information. Good to Know — 1Stowing and Useful Information. Storage Options — 10Stowage and convenience features. Convenience features — 7Maintenance and care — 11Roadside assistance — 13Wheels and tires — 13Technical data — 13
~3min read

The notes on using mobile phones in the Mercedes E-Class (4th generation, W212, 2009–2016) emphasize safety and legal requirements. Using an external antenna is recommended to minimize radiation inside the vehicle and improve reception. Tips on operation and insertion supplement this information.

Important Safety Notes

WARNING

If you operate mobile communication devices while driving, you will be distracted from the traffic situation. You may also lose control of the vehicle. There is a risk of accident!

Operate these devices only when the vehicle is stationary.

When operating mobile communication devices in the vehicle, observe the legal regulations of the country in which you are currently located.

Where operating communication devices while driving is legally permitted, operate them only when the traffic situation allows. Otherwise you may be distracted from the traffic situation, cause an accident and injure yourself and others.

Excessive electromagnetic radiation can cause health damage to you and others. Using an external antenna addresses the possible health risk from electromagnetic fields discussed in science.

Mercedes-Benz recommends the use of an approved external antenna. This will
  • ensures optimum reception quality for mobile phones in the vehicle
  • minimizes mutual interference between vehicle electronics and mobile phones.
A connected external antenna has the following advantages:
  • It diverts electromagnetic fields emitted by the mobile device to the outside.
  • The field strength inside the vehicle is reduced compared with operation without an external antenna.
Information on installing radio equipment and mobile phones (RF transmitters).

General Notes

Your vehicle has various mobile phone holder cradles, some country-specific, that you can install.

For more information on suitable mobile phones, holder cradles and connecting Bluetooth-enabled mobile phones to COMAND Online/Audio 20, contact

  • your Mercedes-Benz Service Center
  • online at
The functions and services available for telephoning depend on your mobile phone type and service provider.

Inserting the Mobile Phone

To connect the mobile phone to the external antenna and charge it, insert it into the mobile phone holder cradle.

Open the phone compartment.

Attach the mobile phone holder cradle to the pre-installed holder (see separate installation instructions for mobile phone holder).

Insert the mobile phone into the mobile phone holder cradle (see separate installation instructions for mobile phone holder).

Info

The mobile phone can also be operated outside the mobile phone holder cradle. In this case, however, the charging and antenna functions are not available.

To use the telephone module with Bluetooth (SAP profile), plug it into the pre-installed holder. This connects it to the external antenna. If you then want to charge the mobile phone, connect it to a USB port.

For more information on the telephone module with Bluetooth (SAP profile), refer to the Digital Operator's Manual.

Operating the Mobile Phone

You can operate the phone using the buttonsandon the multifunction steering wheel. You can operate other mobile phone functions using the on-board computer.

When you remove the key from the ignition lock, the mobile phone disconnects from the hands-free system. Active calls are transferred to the mobile phone beforehand.

Mobile Phone Holder in the Storage Compartment

Mobiltelefonhalter im Ablagefach

To make the storage compartment easier to reach, you can fold the pre-installed mobile phone holder up. Depending on vehicle equipment, a USB port or a Media Interface is installed in the storage compartment.

Fold the mobile phone holder up: Press the buttonpress.

Fold the mobile phone holder down: Press the mobile phone holder down until it engages.

The seat heating in the Mercedes E-Class W212 (model years 2009–2016) provides comfort on cold days. Multiple settings allow you to adjust the temperature individually to your needs.

Automatic switch-off after a set operating time protects the battery and increases safety. This shows how thoroughly the E-Class is designed.

With this equipment, Mercedes once again demonstrates its high standards of quality and driving comfort.

Test yourself

A quick Mercedes-Benz E-Class quiz: every answer comes with an explanation and a link to the manual page.