Power Assist Systems

How To Proceed With Troubleshooting

~2min read
CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the power steering system.
  • *: Use the Techstream.
PROCEDURE
  1. VEHICLE BROUGHT TO WORKSHOP

NEXT
  1. CUSTOMER PROBLEM ANALYSIS

(a) Confirm problem symptoms (See page ).


NEXT
  1. INSPECT BATTERY VOLTAGE

(a) Measure the voltage of the battery.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

(b) Using the Techstream, inspect battery voltage reduction history "Battery Voltage Lo Record" in the Data List (See page
).

NEXT
  1. CHECK DTC AND FREEZE FRAME DATA*

(a) Record DTCs and freeze frame data.

NEXT
  1. CLEAR DTC AND FREEZE FRAME DATA*

(a) Clear the DTCs and freeze frame data.

NEXT
  1. PROBLEM SYMPTOM CONFIRMATION

Result

Proceed to

Symptom does not occur.

A

Symptom occurs.

B


B

GO TO STEP 8

A
  1. SYMPTOM SIMULATION

NEXT
  1. CHECK CAN COMMUNICATION SYSTEM*

(a) Check for DTCs (See page ).


Result

Proceed to

CAN system DTC is not output.

A

CAN system DTC is output.

B

HINT:

  • If any DTCs of the CAN communication system are output, perform troubleshooting on the CAN communication system first.
  • If communication to the power steering ECU cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and the power steering ECU, and the IG circuit of the power steering ECU.

B

PROCEED TO CAN COMMUNICATION SYSTEM

A
  1. CHECK FOR DTC*

(a) Check for DTCs (See page ).


HINT:

Refer to Diagnostic Trouble Code Chart when any DTCs are output (See page ).


Result

Proceed to

DTCs are not output.

A

DTCs are output.

B


B

GO TO STEP 11

A
  1. PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).


NEXT
  1. CIRCUIT INSPECTION

NEXT
  1. IDENTIFICATION OF PROBLEM

NEXT
  1. REPAIR OR REPLACE

NEXT
  1. CONFIRMATION TEST


NEXT

END

Test yourself

A quick Toyota Venza quiz: every answer comes with an explanation and a link to the manual page.