The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures. REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
Module
Trouble Code
Description
Action
APIM
C1001:01
Vision System Camera: General Electrical Failure
GO to Pinpoint Test A
BCM
B115E:01
Camera Module: General Electrical Failure
GO to Pinpoint Test A
BCM
B115E:02
Camera Module: General Signal Failure
GO to Pinpoint Test A
BCM
B115E:08
Camera Module: Signal/Message Bus Failure
GO to Pinpoint Test A
BCM
B115E:49
Camera Module: Internal Electronic Failure
GO to Pinpoint Test A
BCM
B115E:55
Camera Module: Not Configured
GO to Pinpoint Test H
BCM
B115E:9A
Camera Module: Component or System Operating Conditions
GO to Pinpoint Test A
Global Customer Symptom Codes (GCSC) Table
The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures. REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom
Action
Driver Assist and Information > Exterior Camera > Performance > Intermittent
GO to Pinpoint Test A
Driver Assist and Information > Exterior Camera > Performance > Intermittent
GO to Pinpoint Test D
Driver Assist and Information > Exterior Camera > Performance > Intermittent
GO to Pinpoint Test E
Driver Assist and Information > Exterior Camera > Performance > Intermittent
GO to Pinpoint Test F
Driver Assist and Information > Exterior Camera > Performance > Intermittent
GO to Pinpoint Test G
Driver Assist and Information > Exterior Camera > Performance > Inaccurate
GO to Pinpoint Test A
Driver Assist and Information > Exterior Camera > Performance > Inaccurate
GO to Pinpoint Test B
Driver Assist and Information > Exterior Camera > Performance > Inaccurate
GO to Pinpoint Test C
Driver Assist and Information > Exterior Camera > Performance > Inaccurate
GO to Pinpoint Test D
Driver Assist and Information > Exterior Camera > Performance > Inaccurate
GO to Pinpoint Test E
Driver Assist and Information > Exterior Camera > Performance > Inoperative
GO to Pinpoint Test A
Driver Assist and Information > Exterior Camera > Display > Intermittent
GO to Pinpoint Test A
Driver Assist and Information > Exterior Camera > Display > Intermittent
GO to Pinpoint Test B
Driver Assist and Information > Exterior Camera > Display > Intermittent
GO to Pinpoint Test C
Driver Assist and Information > Exterior Camera > Display > Intermittent
GO to Pinpoint Test D
Driver Assist and Information > Exterior Camera > Display > Intermittent
GO to Pinpoint Test E
Driver Assist and Information > Exterior Camera > Display > Intermittent
GO to Pinpoint Test G
Symptom Chart
Rear Parking Aid Camera Only
The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures. REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
Condition
Action
Rear Parking Aid Camera Inoperative
GO to Pinpoint Test A
Audio system displays REAR VIDEO CAMERA UNAVAILABLE or CAMERA UNAVAILABLE PLEASE SEE DEALER and black screen/no image
GO to Pinpoint Test A
Static/flickering/blinking/shimmering/rolling or scrolling image/screen/scrolling horizontal lines
GO to Pinpoint Test B
Poor image quality (hazy/cloudy/fuzzy/blurry/murky image or moisture/water on lens or black spots)
GO to Pinpoint Test B
Frozen screen or slow transitions between screens
REFER TO: Information and Entertainment System (415-00 Information and Entertainment System, General Information, Diagnosis and Testing).
Manual zoom feature inoperative
GO to Pinpoint Test E
Parking aid alert inoperative
GO to Pinpoint Test C
Active guidelines inoperative or operating incorrectly
GO to Pinpoint Test D
Fixed guidelines inoperative or operating incorrectly
GO to Pinpoint Test D
Video delay feature inoperative or operating incorrectly
GO to Pinpoint Test F
Video image inverted
GO to Pinpoint Test G
All other image concerns
GO to Pinpoint Test A
Pinpoint Test(s)
DIAGNOSTIC TEST A: REAR PARKING AID CAMERA INOPERATIVE OR OPERATING INCORRECTLY
For circuit and connector information, refer to Wiring Diagrams Cell 145.
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
DTC Fault Trigger Conditions
Trouble Code
Description
Fault Trigger Condition
APIM C1001:01
Vision System Camera: General Electrical Failure
Continuous DTC on demand that is set in the APIM when the expected video signal is not received from the rear parking aid camera.
BCM B115E:01
Camera Module: General Electrical Failure
Continuous memory and on-demand DTC that is set in the BCM when an internal electrical failure is detected from the rear parking aid camera.
BCM B115E:02
Camera Module: General Signal Failure
Continuous memory and on-demand DTC that is set in the BCM when incorrect LIN data is received from the rear parking aid camera.
BCM B115E:08
Camera Module: Signal/Message Bus Failure
Continuous memory and on-demand DTC that is set in the BCM when messages are missing on the LIN circuit.
BCM B115E:49
Camera Module: Internal Electronic Failure
Continuous memory and on-demand DTC that is set in the BCM when an internal failure is detected in the rear parking aid camera.
BCM B115E:9A
Camera Module: Component or System Operating Conditions
Diagnostic trouble code (DTC) that is set in the BCM when a failure of the rear parking aid camera is detected.
Possible Sources
Wiring, Terminals or Connectors
Fuse
Rear Parking Aid Camera
BCM concern
TR input
Audio System Display
Communication Problem
LIN concern
A1 CHECK AND CLEAN THE REAR VIDEO CAMERA LENS
Clean the rear parking aid camera lens and make sure there is no debris on it.
The ignition is on.
Test the system and check the image from the parking aid camera.
Is the parking aid camera concern still present?
Yes
GO to A2
No
The system is currently operating correctly. The concern was caused by a dirty parking aid camera lens.
A2 CHECK THE TRANSMISSION RANGE SENSOR CIRCUIT
While monitoring the backup lamps, move the gear selector lever through the entire range.
Do the backup lamps illuminate only when the vehicle is in REVERSE?
Yes
GO to A3
No
REFER TO: Backup Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
A3 CHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
Using a diagnostic scan tool, check the BCM continuous memory diagnostic trouble codes (CMDTCs).
Are any continuous memory diagnostic trouble codes (CMDTCs) present?
Yes
For BCM Diagnostic Trouble Codes (DTCs) B115E:01, B115E:02, B115E:08, B115E:49 or B115E:9A, GO to A7. For all other DTCs, REFER TO the DTC Chart in this section.
No
GO to A4
A4 PERFORM NETWORK TEST
Using a scan tool, perform the network test.
Do all modules pass the network test?
Yes
GO to A5
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
Using the diagnostic scan tool, perform the APIM self-test.
Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes
For DTC C1001:01, GO to A6. For all other DTCs REFER TO: Information and Entertainment System (415-00 Information and Entertainment System, General Information, Diagnosis and Testing).
No
GO to A6
A6 CHECK THE VIDEO DISPLAY
Observe the audio system display while moving the gear selector lever to the REVERSE position.
Wait 30 seconds.
Does the display switch to the parking aid camera view? and the display shows REAR VIDEO CAMERA NOT AVAILABLE. CONTACT DEALERSHIP?
Yes
GO to A7
No
CHECK the audio system display. REFER TO: Information and Entertainment System (415-00 Information and Entertainment System, General Information, Diagnosis and Testing).
A7 CHECK THE CAMERA VOLTAGE
Ignition OFF.
Disconnect the rear parking aid camera C4357.
The ignition is on.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-1
Ground
Is the voltage greater than 11 volts?
Yes
GO to A8
No
CHECK the BDJB fuse 25 (10A). If the fuse is good, repair the circuit for an open. If the fuse is not good, CONSULT the Wiring Diagrams to determine the possible causes of the short circuit.
A8 CHECK THE CAMERA GROUND
Ignition OFF.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-5
Ground
Is the resistance less than 3 ohms?
Yes
GO to A9
No
REPAIR the circuit.
A9 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE
Disconnect the APIM C2383A.
The ignition is on.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-3
Ground
C4357-4
Ground
Is there voltage present?
Yes
REPAIR the faulty circuit.
No
GO to A10
A10 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND
Ignition OFF.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-3
Ground
C4357-4
Ground
Is the resistance greater than 10000 ohms?
Yes
GO to A11
No
REPAIR the faulty circuit.
A11 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VIDEO DISPLAY
Action: Click to display the connectors
Cab without chassis
Positive lead
Measurement/Action
Negative lead
C4357-3
C4357-5
C4357-4
C4357-5
Is the resistance greater than 10000 ohms?
Yes
GO to A12
No
REPAIR the faulty circuit.
A12 CHECK THE VIDEO SIGNAL CIRCUITS FOR AN OPEN
Connect a fused jumper wire: Click to display connectors
Positive lead
Measurement/Action
Negative lead
C4357-3
C4357-4
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C2383A-14
C2383A-15
Is the resistance less than 3 ohms?
Yes
Remove the fusible link. GO to A14.
No
Remove the fusible link. GO to A13.
A13 CHECK THE VIDEO (+) SIGNAL CIRCUIT FOR AN OPEN
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C2383A-14
C4357-4
Is the resistance less than 3 ohms?
Yes
REPAIR the video signal (-) circuit.
No
REPAIR the video signal (+) circuit.
A14 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE
Disconnect the C2280F connector.
Disconnect the DC/AC Inverter C2293.
The ignition is on.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C2280F-59
Ground
Is there voltage present?
Yes
REPAIR the circuit.
No
GO to A15
A15 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN
Ignition OFF.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C2280F-59
C4357-2
Is the resistance less than 3 ohms?
Yes
GO to A16
No
REPAIR the circuit.
A16 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C2280F-59
Ground
Is the resistance greater than 10000 Ohms?
Yes
GO to A17
No
REPAIR the circuit.
A17 CHECK THE REAR PARKING AID CAMERA OPERATION
Ignition OFF.
Disconnect and inspect the rear parking aid camera connector and the associated inline connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Connect the rear parking aid camera connector. Make sure it is correctly installed and locks into place.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSBs address this concern, INSTALL a new camera. REFER TO: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera, Removal and Installation). If the concern is not resolved after camera replacement, GO to A18.
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
A18 CHECK THE BCM (BODY CONTROL MODULE) OPERATION
Ignition OFF.
Disconnect and inspect the BCM connectors and the associated inline connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Reconnect the BCM connectors. Make sure they are fully seated and locked.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. Refer to the appropriate Removal and Installation procedure in Section 419-10.
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST B: POOR IMAGE QUALITY
For circuit and connector information, refer to Wiring Diagrams Cell 145.
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
Possible Sources
Dirty or scratched camera lens
Wiring, Terminals or Connectors
Rear Parking Aid Camera
APIM
Interference from other sources
Visual Inspection and Pre-checks
Make sure there is no debris on the rear video camera lens.
B1 CHECK AND CLEAN THE CAMERA LENS
Clean the rear parking aid camera lens and make sure there is no debris or scratches on it.
Check the rear parking aid camera system by observing the camera image.
Is the concern still present?
Yes
GO to B2
No
The system is currently operating correctly. The concern may have been caused by dirt or debris on the camera lens or intermittent electromagnetic interference from an external source.
B2 CHECK THE REAR CAMERA VOLTAGE
Ignition OFF.
Disconnect the rear parking aid camera C4357.
The ignition is on.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-1
Ground
Is the voltage greater than 11 volts?
Yes
GO to B3
No
CHECK the BDJB fuse 25 (10A). If the fuse is good, repair the circuit for an open. If the fuse is not good, CONSULT the Wiring Diagrams to determine the possible causes of the short circuit.
B3 CHECK THE CAMERA GROUND CIRCUIT
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-5
Ground
Is the resistance less than 3 ohms?
Yes
GO to B4
No
REPAIR the circuit.
B4 CHECK THE VIDEO SIGNAL AND DISPLAY CIRCUITS FOR A SHORT TO VOLTAGE
Disconnect the APIM C2383A.
The ignition is on.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-3
Ground
C4357-4
Ground
C4357-5
Ground
Is there voltage present?
Yes
REPAIR the faulty circuit.
No
GO to B5
B5 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND
Ignition OFF.
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-3
Ground
C4357-4
Ground
Is the resistance greater than 10000 ohms?
Yes
GO to B6
No
REPAIR the faulty circuit.
B6 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VIDEO DISPLAY
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-3
C4357-5
C4357-4
C4357-5
Is the resistance greater than 10000 ohms?
Yes
GO to B7
No
REPAIR the faulty circuit.
B7 CHECK THE VIDEO SIGNAL CIRCUITS FOR AN OPEN
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-4
C2383A-14
C4357-3
C2383A-15
Is the resistance less than 3 ohms?
Yes
GO to B8
No
REPAIR the faulty circuit.
B8 CHECK THE VIDEO DISPLAY CIRCUIT FOR AN OPEN
Action: Click to display the connectors
Positive lead
Measurement/Action
Negative lead
C4357-5
C2383A-33
Is the resistance less than 3 ohms?
Yes
GO to B9
No
REPAIR the circuit
B9 CHECK THE REAR PARKING AID CAMERA OPERATION
Ignition OFF.
Disconnect and inspect the rear parking aid camera connector and the associated inline connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Connect the rear parking aid camera connector. Make sure it is correctly installed and locks into place.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable service articles: TSBs, GSBs, SSMs or FSAs. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new camera. REFER TO: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera, Removal and Installation).
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST C: VISUAL PARKING ALERT INOPERATIVE
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
Possible Sources
Rear Parking Aid Camera
PAM concern
BCM concern
Visual Inspection and Pre-checks
If the rear parking aid camera is not calibrated after replacement, some video functions will not operate. Turn the ignition on for 5 minutes to complete the camera/BCM calibration.
C1 PERFORM NETWORK TEST
The ignition is on.
Using a scan tool, perform the network test.
Do all modules pass the network test?
Yes
GO to C2
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
C2 CHECK THE PAM (PARKING AID MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
Using the diagnostic scan tool, check the PAM continuous memory diagnostic trouble codes (CMDTCs).
Are any continuous memory diagnostic trouble codes (CMDTCs) present?
Yes
REFER TO: Parking Aid System (413-13A Parking Aid - Vehicles With: Rear Parking Aid System, Diagnosis and Testing).
No
GO to C3
C3 CHECK THE BCM (BODY CONTROL MODULE) FOR CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
Using a diagnostic scan tool, check the BCM continuous memory diagnostic trouble codes (CMDTCs).
Are any continuous memory diagnostic trouble codes (CMDTC) present?
Yes
REFER to the BCM DTC Chart in this section.
No
GO TO C4
C4 CHECK THE REAR VIEW CAMERA OPERATION
The ignition is on.
Disconnect and inspect the rear parking aid camera connector and the associated inline connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Connect the rear parking aid camera connector. Make sure it is correctly installed and locks into place.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable service articles: TSBs, GSBs, SSMs or FSAs. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new camera. REFER TO: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera, Removal and Installation).
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST D: GUIDELINES INOPERATIVE OR NOT OPERATING CORRECTLY
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
Possible Sources
Communication network concern
The camera is not calibrated after replacement.
Rear liftgate is partially open.
Steering wheel position data (active guidelines only).
Rear Parking Aid Camera
ABS module concern (active guidelines only).
PSCM concern (active guidelines only).
APIM
Visual Inspection and Pre-checks
Make sure the malfunctioning feature is enabled in the settings menu. Refer to the Owner's Literature.
Make sure the liftgate is fully closed.
For active guidelines, check the concern with the steering wheel in the straight-ahead position. Active guidelines are not displayed while the steering wheel is turning.
D1 PARK ASSIST CAMERA INITIALIZATION
The ignition is on.
Using the diagnostic scan tool, perform the Park Assist Camera Initialization. REFER to: Park Assist Camera Initialization (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Park Assist Camera, General Procedures).
Do the guidelines operate correctly after performing the camera initialization?
Yes
The system is currently operating correctly.
No
GO to D2
D2 PERFORM NETWORK TEST
The ignition is on.
Using a scan tool, perform the network test.
Do all modules pass the network test?
Yes
If the vehicle is equipped with a factory trailer tow, GO to D3. If the vehicle is not equipped with a factory trailer tow, GO to D4.
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
D3 CHECK THE TRM (TRAILER MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) SELF-TEST
Using the diagnostic scan tool, perform the TRM self-test.
Are any TRM diagnostic trouble codes (DTC) retrieved?
Yes
REFER TO: Trailer Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
No
GO to D4
D4 CHECK THE BCM (BODY CONTROL MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) SELF-TEST
Using the diagnostic scan tool, perform the BCM self-test.
Are any BCM diagnostic trouble codes (DTC) retrieved?
Yes
REFER to the BCM DTC Chart in this section.
No
If the concern is with an active guideline, GO to D5. If the concern is with fixed guidelines, GO to D7.
D5 CHECK THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE FOR DIAGNOSTIC TROUBLE CODES (DTCS) SELF-TEST
Using the diagnostic scan tool, perform a self-test of the ABS module.
Are any ABS module diagnostic trouble codes (DTC) retrieved?
Yes
REFER TO: Anti-Lock Brake System (ABS) and Stability Control System (206-09 Anti-Lock Brake System (ABS) and Stability Control System, Diagnosis and Testing).
No
GO to D6
D6 CHECK THE PSCM (POWER STEERING CONTROL MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) SELF-TEST
Using the diagnostic scan tool, perform the PSCM self-test.
Are any PSCM diagnostic trouble codes (DTC) retrieved?
Yes
REFER TO: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
No
GO to D7
D7 CHECK THE REAR PARK ASSIST CAMERA OPERATION
Ignition OFF.
Disconnect and inspect the rear park assist camera connector.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Connect the rear parking aid camera connector. Make sure it is correctly installed and locks into place.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article resolves this concern, INSTALL a new rear park assist camera. REFER to: Rear Park Assist Camera (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Park Assist Camera, Removal and Installation). If the concern persists after camera replacement, GO to D8.
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
D8 CHECK THE BCM (BODY CONTROL MODULE) OPERATION
Ignition OFF.
Disconnect and inspect all BCM connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Reconnect all BCM connectors. Make sure they are fully seated and locked.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. Refer to the appropriate Removal and Installation procedure in Section 419-10.
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST E: MANUAL ZOOM INOPERATIVE
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
Possible Sources
Communication network concern
The camera is not calibrated after replacement.
Rear Parking Aid Camera
APIM
Visual Inspection and Pre-checks
If the rear park assist camera is not calibrated after replacement, some video features will not function. Check the rear view camera calibration using the diagnostic scan tool.
E1 PERFORM NETWORK TEST
The ignition is on.
Using a scan tool, perform the network test.
Do all modules pass the network test?
Yes
GO to E2
No
REFER to the Symptom Chart: Communication Network. REFER to: Communication Network (418-00 Module Communications Network, Diagnosis and Testing).
E2 CHECK THE APIM (SYNC MODULE) FOR STORED DIAGNOSTIC TROUBLE CODES (DTCS) SELF-TEST
Using the diagnostic scan tool, perform the APIM self-test.
Are any diagnostic trouble codes present?
Yes
For DTC C1001:01, GO to Pinpoint Test A. For all other diagnostic trouble codes (DTCs), REFER to the APIM DTC Chart. REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
No
GO to E3
E3 CHECK THE REAR PARK ASSIST CAMERA OPERATION
Ignition OFF.
Disconnect and inspect the rear park assist camera connector.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Connect the rear parking aid camera connector. Make sure it is correctly installed and locks into place.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article resolves this concern, INSTALL a new rear park assist camera. REFER to: Rear Park Assist Camera (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Park Assist Camera, Removal and Installation).
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST F: VIDEO DELAY INOPERATIVE OR OPERATING INCORRECTLY
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
Possible Sources
Communication network concern
The rear park assist camera delay feature is disabled.
TR input
APIM
Visual Inspection and Pre-checks
Make sure the video delay feature is enabled in the settings menu. Refer to the Owner's Literature.
F1 PERFORM THE NETWORK TEST
The ignition is on.
Using a scan tool, perform the network test.
Do all modules pass the network test?
Yes
GO to F2
No
REFER to the Symptom Chart: Communication Network. REFER to: Communication Network (418-00 Module Communications Network, Diagnosis and Testing).
F2 CHECK THE TRANSMISSION OPERATION
Apply the parking brake.
While observing the backup lamps, shift the transmission through all gears.
Do the backup lamps illuminate only when reverse is selected?
Yes
GO to F3
No
CHECK the backup lamps. REFER to: Backup Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
F3 CHECK THE APIM (SYNC MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) SELF-TEST
Using the diagnostic scan tool, perform the APIM self-test.
Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes
• For DTC C1001:01, GO to Pinpoint Test A. • For all other diagnostic trouble codes (DTCs), REFER to the APIM DTC Chart. REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
No
GO to F4
F4 CHECK THE APIM (SYNC MODULE) OPERATION
Ignition OFF.
Disconnect and inspect the APIM connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Reconnect the APIM connectors. Make sure they are fully seated and locked.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If there are no service articles to resolve this concern, VIN required to access Guided Routine (APIM)
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST G: VIDEO IMAGE INVERTED
Normal Operation and Fault Symptoms
Refer to: Parking Aid System - System Operation and Component Description (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera System, Description and Operation).
Possible Sources
Rear Parking Aid Camera
G1 CHECK THE REAR PARK ASSIST CAMERA OPERATION
Ignition OFF.
Disconnect and inspect the rear parking aid camera connector and the associated inline connectors.
Repair:
corrosion (install new connector or terminals - clean module pins)
damaged or bent pins - install new terminals/pins
backed-out pins - install new pins as necessary
Connect the rear parking aid camera connector. Make sure it is correctly installed and locks into place.
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this condition, STOP this test and FOLLOW the TSB instructions. If no TSB applies to this concern, INSTALL a new camera. REFER TO: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: 180 Degree Camera/360 Degree Camera/Parking Aid Camera, Removal and Installation).
No
The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
DIAGNOSTIC TEST H: B115E:55
Normal Operation and Fault Symptoms
DTC Fault Trigger Conditions
Trouble Code
Description
Fault Trigger Condition
BCM B115E: 55
Camera Module: Not Configured
Stored in permanent memory and on demand in the BCM if the rear parking aid camera is not configured.
Possible Sources
Rear Parking Aid Camera Initialization
H1 PERFORM PARKING AID CAMERA INITIALIZATION USING THE DIAGNOSTIC SCANNER
The ignition is on.
Perform the parking aid camera initialization procedure.
Did the parking aid camera initialization procedure complete successfully?
Yes
The system is currently operating correctly.
No
REFER TO the symptom chart in this section to diagnose the rear parking aid camera concern.
?
Test yourself
A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.