Electrical

Diagnosis and Testing - Climate Control System

~226min read
1special tools

Diagnostic Trouble Code (DTC) Chart

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).


Diagnostic Trouble Code Chart


Module Trouble Code Description Action
ACCM B11EE:19 Air Conditioning Compressor: Current in Circuit Above Threshold GO TO Pinpoint Test AI
ACCM B11EE:41 Air Conditioning Compressor: General Checksum Error GO TO Pinpoint Test AR
ACCM B11EE:4B Air Conditioning Compressor: Overheating GO TO Pinpoint Test AI
ACCM B11EE:92 Air Conditioning Compressor: Performance or Incorrect Operation GO TO Pinpoint Test AI
ACCM P0562:00 System Low Voltage: No Sub-type Information GO TO Pinpoint Test AI
ACCM P0563:00 System High Voltage: No Sub-type Information GO TO Pinpoint Test AI
ACCM P0AFA:16 Hybrid/Electric Vehicle Battery System Low Voltage: Circuit Voltage Below Threshold GO TO Pinpoint Test AI
ACCM P0AFB:17 Hybrid/Electric Vehicle Battery System High Voltage: Circuit Voltage Above Threshold GO TO Pinpoint Test AI
ACCM P0AFB:1C Hybrid/Electric Vehicle Battery System High Voltage: Circuit Voltage Out of Range GO TO Pinpoint Test AI
ACCM U0001:88 High Speed CAN Communication Bus: Bus Off GO to Pinpoint Test AO
ACCM U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information GO to Pinpoint Test AK
ACCM U0111:00 Lost Communication With Battery Energy Control Module "A": No Sub Type Information GO to Pinpoint Test AL
ACCM U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to Pinpoint Test Q
ACCM U3000:04 Control Module: Internal System Failure GO TO Pinpoint Test AR
ACCM U3000:42 Control Module: General Memory Failure GO TO Pinpoint Test AR
ACCM U3000:49 Control Module: Internal Electronic Failure GO TO Pinpoint Test AR
BCMC B3A01:00 Air Conditioning (A/C) Refrigerant Distribution Valve Actuator "C" Control Circuit Open: No Sub Type Information GO to Pinpoint Test AU
BCMC B3A02:00 Air Conditioning (A/C) Refrigerant Distribution Valve Actuator "C" Control Circuit Low: No Sub Type Information GO to Pinpoint Test AU
BCMC B3A03:00 Air Conditioning (A/C) Refrigerant Distribution Valve Actuator "C" Control Circuit High: No Sub Type Information GO to Pinpoint Test AU
BCMC P2611:00 Air Conditioning Refrigerant Distribution Valve Control Circuit/Open "A": No Sub Type Information GO TO Pinpoint Test AS
BCMC P2612:00 Air Conditioning Refrigerant Distribution Valve Control Circuit "A" Low: No Sub Type Information GO TO Pinpoint Test AS
BCMC P2613:00 Air Conditioning Refrigerant Distribution Valve Control Circuit High Signal "A": No Sub Type Information GO TO Pinpoint Test AS
BCMC P2CFC:00 Air Conditioning (A/C) Clutch Control Circuit: No Sub Type Information GO to Pinpoint Test B
BCMC P2CFD:00 Air Conditioning (A/C) Clutch Control Circuit Low: No Sub Type Information GO to Pinpoint Test B
BCMC P2CFE:00 Air Conditioning (A/C) Clutch Control Circuit: No Sub Type Information GO to Pinpoint Test B
BCMC P2E62:00 Engine Coolant Bypass Valve "E" Control Circuit/Open: No Sub Type Information GO to Pinpoint Test AT
BCMC P2E63:00 Engine Coolant Bypass Valve "E" Control Circuit Low: No Sub Type Information GO to Pinpoint Test AT
BCMC P2E64:00 Engine Coolant Bypass Valve "E" Control Circuit High: No Sub Type Information GO to Pinpoint Test AT
HVAC B102E:11 Air Quality Sensor: Short to Ground GO TO Pinpoint Test X
HVAC B102E: 15 Air Quality Sensor: Short to Battery or Open GO TO Pinpoint Test X
HVAC B102E: 92 Air Quality Sensor: Performance or Incorrect Operation GO TO Pinpoint Test X
HVAC B1081:07 Left Temperature Door Motor: Mechanical Failure GO to Pinpoint Test G
HVAC B1081:11 Left Temperature Door Motor: Short to Ground GO to Pinpoint Test G
HVAC B1081:12 Left Temperature Door Motor: Short to Battery GO to Pinpoint Test G
HVAC B1081:13 Left Temperature Door Motor: Open Circuit GO to Pinpoint Test G
HVAC B1082:07 Right Temperature Door Motor: Mechanical Failure GO to Pinpoint Test H
HVAC B1082:11 Right Temperature Door Motor: Short to Ground GO to Pinpoint Test H
HVAC B1082:12 Right Temperature Door Motor: Short to Battery GO to Pinpoint Test H
HVAC B1082:13 Right Temperature Door Motor: Open Circuit GO to Pinpoint Test H
HVAC B1083:07 Recirculation Door Motor: Mechanical Failure GO to Pinpoint Test J
HVAC B1083:11 Recirculation Door Motor: Short to Ground GO to Pinpoint Test J
HVAC B1083:12 Recirculation Door Motor: Short to Battery GO to Pinpoint Test J
HVAC B1083:13 Recirculation Door Motor: Open Circuit GO to Pinpoint Test J
HVAC B1086:07 Mode Door Motor: Mechanical Failure GO to Pinpoint Test K
HVAC B1086:11 Air Distribution Door Motor: Short to Ground GO to Pinpoint Test K
HVAC B1086:12 Air Distribution Door Motor: Short to Battery GO to Pinpoint Test K
HVAC B1086:13 Air Distribution Door Motor: Open Circuit GO to Pinpoint Test K
HVAC B10AF:11 Blower Fan Relay: Short to Ground GO TO Pinpoint Test O
HVAC B10AF:12 Blower Fan Relay: Short to Battery GO to Pinpoint Test P
HVAC B10AF:13 Blower Fan Relay: Open Circuit GO TO Pinpoint Test O
HVAC B10AF:15 Blower Fan Relay: Short to Battery or Open Circuit GO TO Pinpoint Test O
HVAC B10AF:15 Blower Fan Relay: Short to Battery or Open Circuit GO to Pinpoint Test P
HVAC B10B3:11 Right Panel Outlet Air Temperature: Short to Ground GO to Pinpoint Test Z
HVAC B10B3:15 Right Panel Outlet Air Temperature: Short to Battery or Open Circuit GO to Pinpoint Test Z
HVAC B10B4:11 Right Floor Outlet Air Temperature: Short to Ground GO to Pinpoint Test Z
HVAC B10B4:15 Right Floor Outlet Air Temperature: Short to Battery or Open Circuit GO to Pinpoint Test Z
HVAC B10B5:11 Left Panel Outlet Air Temperature: Short to Ground GO to Pinpoint Test Z
HVAC B10B5:15 Left Panel Outlet Air Temperature: Short to Battery or Open Circuit GO to Pinpoint Test Z
HVAC B10B6:11 Left Floor Outlet Air Temperature: Short to Ground GO to Pinpoint Test Z
HVAC B10B6:15 Left Floor Outlet Air Temperature: Short to Battery or Open Circuit GO to Pinpoint Test Z
HVAC B10B7:11 Rear Outlet Air Temperature: Circuit Short to Ground GO TO Pinpoint Test AF
HVAC B10B7:15 Rear Outlet Air Temperature: Short to Battery or Open GO TO Pinpoint Test AF
HVAC B10B8:63 Buttons: Circuit/Component Protection Time-Out GO to Pinpoint Test AH
HVAC B10B9:12 Blower Fan Control: Short to Battery GO TO Pinpoint Test O
HVAC B10B9:14 Blower Fan Control: Short to Ground or Open Circuit GO TO Pinpoint Test O
HVAC B10B9:14 Blower Fan Control: Short to Ground or Open Circuit GO to Pinpoint Test P
HVAC B10BA:12 Rear Blower Motor Control: Short to Battery GO to Pinpoint Test AC
HVAC B10BA:14 Rear Blower Motor Control: Short to Ground or Open GO to Pinpoint Test AC
HVAC B10BA:14 Rear Blower Motor Control: Short to Ground or Open GO to Pinpoint Test advertisement
HVAC B11E3:07 HVAC Rear Blend Door Motor: Mechanical Malfunction GO TO Pinpoint Test AF
HVAC B11E3:11 HVAC Rear Blend Door Motor: Short to Ground GO TO Pinpoint Test AF
HVAC B11E3:12 HVAC Rear Blend Door Motor: Short to Battery GO TO Pinpoint Test AF
HVAC B11E3:13 HVAC Rear Blend Door Motor: Circuit Open GO TO Pinpoint Test AF
HVAC B11E4:07 Rear Air Distribution Door Motor: Mechanical Malfunction GO TO Pinpoint Test AE
HVAC B11E4:11 Rear Air Distribution Door Motor: Short to Ground GO TO Pinpoint Test AE
HVAC B11E4:12 Rear Air Distribution Door Motor: Short to Battery GO TO Pinpoint Test AE
HVAC B11E4:13 Rear Air Distribution Door Motor: Circuit Open GO TO Pinpoint Test AE
HVAC B11E5:11 HVAC Left Door Position Sensor: Short to Ground GO to Pinpoint Test G
HVAC B11E5:15 HVAC Left Door Position Sensor: Short to Battery or Open Circuit GO to Pinpoint Test G
HVAC B11E6:11 HVAC Right Door Position Sensor: Short to Ground GO to Pinpoint Test H
HVAC B11E6:15 HVAC Right Door Position Sensor: Short to Battery or Open Circuit GO to Pinpoint Test H
HVAC B11E7:11 Air Distribution Door Position Sensor: Short to Ground GO to Pinpoint Test K
HVAC B11E7:15 Air Distribution Door Position Sensor: Short to Battery or Open Circuit GO to Pinpoint Test K
HVAC B11F0:11 Air Inlet Door Position Sensor: Short to Ground GO to Pinpoint Test J
HVAC B11F0:15 Air Inlet Door Position Sensor: Short to Battery or Open Circuit GO to Pinpoint Test J
HVAC B12KA:11 Start/Stop Eco-Start Status Indicator: Short to Ground GO to Pinpoint Test AG
HVAC B12KA:15 Start/Stop Eco-Start Status Indicator: Short to Battery or Open Circuit GO to Pinpoint Test AG
HVAC B1A61:11 In-Vehicle Temperature Sensor: Short to Ground GO to Pinpoint Test E
HVAC B1A61:15 In-Vehicle Temperature Sensor: Short to Battery or Open Circuit GO to Pinpoint Test E
HVAC B1A63:11 Right Solar Sensor: No Sub Type Information GO to Pinpoint Test Y
HVAC B1A63:15 Right Solar Sensor: Short to Battery or Open Circuit GO to Pinpoint Test Y
HVAC B1A64:11 Left Solar Sensor: No Sub Type Information GO to Pinpoint Test Y
HVAC B1A64:15 Left Solar Sensor: Short to Battery or Open Circuit GO to Pinpoint Test Y
HVAC B1A69:11 Humidity Sensor: Short to Ground GO to Pinpoint Test E
HVAC B1A69:15 Humidity Sensor: Short to Battery or Open Circuit GO to Pinpoint Test E
HVAC B1A69:92 Humidity Sensor: Performance or Incorrect Operation GO to Pinpoint Test E
HVAC B1B71:11 Evaporator Temperature Sensor: Short to Ground GO to Pinpoint Test F
HVAC B1B71:15 Evaporator Temperature Sensor: Short to Battery or Open Circuit GO to Pinpoint Test F
HVAC B1B7D:11 Rear Air Distribution Actuator: Short to Ground GO TO Pinpoint Test AE
HVAC B1B7D:15 Rear Air Distribution Actuator: Short to Battery or Open GO TO Pinpoint Test AE
HVAC C1B14:11 Sensor Supply Voltage A: Circuit Short to Ground GO to Pinpoint Test AB
HVAC C1B14:12 Sensor A Supply Voltage: Short to Battery GO to Pinpoint Test AB
HVAC U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information GO to Pinpoint Test AK
HVAC U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to Pinpoint Test Q
HVAC U0151:00 Lost Communication with Restraints Control Module: No Sub Type Information GO TO Pinpoint Test R
HVAC U0155:00 Lost Communication with Instrument Panel Cluster (IPC) Control Module: No Sub Type Information GO to Pinpoint Test S
HVAC U0165:00 Communication Lost with Rear HVAC Control Module: No Sub Type Information GO to Pinpoint Test U
HVAC U0253:00 Lost Communication with Auxiliary Protocol Interface Module: No Sub Type Information GO to Pinpoint Test V
HVAC U0401:00 Incorrect Data Received from ECM/PCM 'A': No Sub Type Information GO to Pinpoint Test Access Point
HVAC U0401:82 Invalid Data Received from ECM/PCM A: Active/Incorrect Sequence Counter/Not Updated GO to Pinpoint Test Access Point
HVAC U0422:68 Invalid Data Received from Body Control Module: Event Information GO to Pinpoint Test Access Point
HVAC U0422:81 Invalid Data Received from Body Control Module: Incorrect Serial Data Received GO to Pinpoint Test Access Point
HVAC U0452:82 Invalid Data Received from Restraints Control Module: Active / Sequence Counter Incorrect / Not Updated GO to Pinpoint Test Access Point
HVAC U0466:68 Incorrect Data Received from Rear HVAC Control Module: Event Information GO to Pinpoint Test Access Point
HVAC U1000:00 Solid State Driver Protection Active - Driver Disabled: No Sub Type Information GO to Pinpoint Test W
HVAC U2024:51 Control Module Calibration Data: Not Programmed GO TO Pinpoint Test AQ
HVAC U2100:00 Initial Configuration Not Complete: No Sub Type Information GO TO Pinpoint Test AQ
HVAC U3000:41 Control Module: General Checksum Failure GO TO Pinpoint Test AR
HVAC U3000:49 Control Module: Internal Electronic Failure GO TO Pinpoint Test AR
HVAC U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test AM
HVAC U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test AN
PCM P0532:00 A/C Refrigerant Pressure Sensor A Circuit Low Signal: No Sub Type Information GO to Pinpoint Test A
PCM P0533:00 A/C Refrigerant Pressure Sensor A High Signal: No Sub Type Information GO to Pinpoint Test A
PCM P0645:00 A/C Clutch Relay Control Circuit: No Sub Type Information GO to Pinpoint Test B
PCM P06A0:00 A/C Compressor Variable Control Circuit: No Sub Type Information GO to Pinpoint Test C
PCM P1464:00 A/C Consumption Out of Self-Test Range: No Sub Type Information GO to Pinpoint Test N
PCM P193E:00 A/C Clutch Request Signal: No Sub Type Information GO TO Pinpoint Test AA
PCM P2183:00 Engine Coolant Temperature Sensor 2: Range/Performance Circuit GO TO Pinpoint Test AV
PCM P2184:00 Engine Coolant Temperature Sensor 2: Low Signal Circuit GO TO Pinpoint Test AV
PCM P2185:00 Engine Coolant Temperature Sensor 2: High Signal GO TO Pinpoint Test AV
PCM P2186:00 Engine Coolant Temperature Sensor 2: Intermittent/Erratic Circuit GO TO Pinpoint Test AV
PCM P2600:00 Engine Coolant Pump "A" Control Circuit/Open: No Sub Type Information GO to Pinpoint Test D
PCM P2601:00 Engine Coolant Pump "A" Control Circuit Performance/Stuck Off: No Sub Type Information GO to Pinpoint Test D
PCM P2602:00 Engine Coolant Pump "A" Control Circuit Low: No Sub Type Information GO to Pinpoint Test D
PCM P2603:00 Engine Coolant Pump "A" Control Circuit High: No Sub Type Information GO to Pinpoint Test D
PCM P26BE:00 Engine Coolant Bypass Valve "D" Control Circuit Low: No Sub Type Information GO to Pinpoint Test AX
PCM P26BF:00 Engine Coolant Bypass Valve "D" Control Circuit High: No Sub Type Information GO to Pinpoint Test AX
RHVAC B10B8:63 Buttons: Circuit/Component Protection Time-Out GO to Pinpoint Test AH
RHVAC U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to Pinpoint Test Q
RHVAC U0164:00 Lost Communication with HVAC Control Module: No Sub Type Information GO TO Pinpoint Test T
RHVAC U3000:41 Control Module: General Checksum Failure GO TO Pinpoint Test AR
RHVAC U3000:42 Control Module: General Memory Failure GO TO Pinpoint Test AR
RHVAC U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test AM
RHVAC U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test AN
SOBDMC P01EB:96 Engine Coolant Heater "A" Control Circuit Performance: Internal Component Failure GO TO Pinpoint Test AJ
SOBDMC P0531:00 A/C Refrigerant Pressure Sensor "A" Circuit Range/Performance: No Sub Type Information GO to Pinpoint Test A
SOBDMC P0534:00 A/C Refrigerant Charge Loss: No Sub Type Information GO to Pinpoint Test A
SOBDMC P0D6D:00 A/C Compressor Motor "A" Low Voltage: No Sub Type Information GO TO Pinpoint Test AI
SOBDMC P0D6F:00 A/C Compressor Motor High Current: No Sub Type Information GO TO Pinpoint Test AI
SOBDMC P0D71:00 Performance - Air Conditioning (A/C) Compressor Control Module Internal Sensor Temperature: No Sub-type Information GO TO Pinpoint Test AI
SOBDMC P2611:00 Air Conditioning Refrigerant Distribution Valve Control Circuit/Open "A": No Sub Type Information GO TO Pinpoint Test AS
SOBDMC P2612:00 Air Conditioning Refrigerant Distribution Valve Control Circuit "A" Low: No Sub Type Information GO TO Pinpoint Test AS
SOBDMC P2613:00 Air Conditioning Refrigerant Distribution Valve Control Circuit High Signal "A": No Sub Type Information GO TO Pinpoint Test AS
SOBDMC P26FD:00 Air Conditioning (A/C) Compressor Control Module Internal: No Sub-type Information GO TO Pinpoint Test AI
SOBDMC P2D41:00 Air Conditioning (A/C) Compressor Motor Voltage "B" Performance: No Sub-type Information GO TO Pinpoint Test AI
SOBDMC P2D42:00 Air Conditioning (A/C) Compressor Motor Voltage "B" Low: No Sub-type Information GO TO Pinpoint Test AI
SOBDMC P2D44:00 Air Conditioning (A/C) Compressor Motor Performance: No Sub-type Information GO TO Pinpoint Test AI
SOBDMC P2DA4:00 Coolant Heater "A" Internal Control Module Performance: No Sub-type Information GO TO Pinpoint Test AJ
SOBDMC P2DA5:00 Coolant Heater "A" Supply Voltage Circuit: No Sub-type Information GO TO Pinpoint Test AJ
SOBDMC P2DA6:00 Coolant Heater "A" Overheat: No Sub-type Information GO TO Pinpoint Test AJ
SOBDMC P2DA7:00 Coolant Heater "A" Internal Control Module Control Module System Voltage: No Sub-type Information GO TO Pinpoint Test AJ
SOBDMC P2E62:00 Engine Coolant Bypass Valve "E" Control Circuit/Open: No Sub Type Information GO to Pinpoint Test AT
SOBDMC P2E63:00 Engine Coolant Bypass Valve "E" Control Circuit Low: No Sub Type Information GO to Pinpoint Test AT
SOBDMC P2E64:00 Engine Coolant Bypass Valve "E" Control Circuit High: No Sub Type Information GO to Pinpoint Test AT
SOBDMC U069E:81 Coolant Heater "A" Communication Lost: Incorrect Serial Data Received GO TO Pinpoint Test AJ
SOBDMC U069E:87 Coolant Heater "A" Communication Lost: Missing Messages GO TO Pinpoint Test AJ

Symptom Charts

Symptom Chart - Climate Control Systems

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Action
Unable to Duplicate Customer Concern and No Diagnostic Trouble Codes (DTCs) Present. GO to Pinpoint Test I
Module Does Not Respond to Diagnostic Scan Tool
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
Externally Controlled Variable Displacement Compressor (EVDC) Poor Performance/Not Operating Properly GO to Pinpoint Test C
Insufficient Air Conditioning (A/C) Cooling GO to Pinpoint Test AY
A/C Inoperative, Not HEV GO to Pinpoint Test M
Air Conditioning (A/C) Always On - A/C Mode Always Commanded On - NOT HEV GO to Pinpoint Test N
A/C Pressure Relief Valve Venting GO to Pinpoint Test AW
ACCM Electric A/C Compressor Inoperative GO TO Pinpoint Test AI
Air Intake Door Inoperative GO to Pinpoint Test J
Front Blower Motor Inoperative GO TO Pinpoint Test O
Front Blower Motor Operates Incorrectly GO to Pinpoint Test P
Rear Blower Motor Inoperative GO to Pinpoint Test AC
Rear Blower Motor Operates Incorrectly GO to Pinpoint Test advertisement
Incorrect or Erratic Airflow Direction from Instrument Panel Outlets GO to Pinpoint Test K
Incorrect or Erratic Airflow Direction from Rear Outlets GO TO Pinpoint Test AE
Insufficient, intermittent or no heat GO to Pinpoint Test L
Reduced Airflow at Outlets GO to Pinpoint Test AZ
Temperature Control Inoperative or Operates Incorrectly - Driver Side GO to Pinpoint Test G
Temperature Control Inoperative or Operates Incorrectly - Passenger Side GO to Pinpoint Test H
Rear Temperature Control Inoperative or Operates Incorrectly GO TO Pinpoint Test AF
Temperature Setting Does Not Persist After Ignition Off INSTALL a new HVAC control module. REFER to the appropriate procedure in Group 412-00.
NVH with A/C On GO to Pinpoint Test BA

Pinpoint Tests


PINPOINT TEST A: P0531, P0532, P0533, P0534

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

A/C Pressure Sensor, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
SOBDMC P0531:00 A/C Refrigerant Pressure Sensor "A" Circuit Range/Performance: No Sub Type Information This DTC sets when the feedback voltage is lower than expected.
PCM P0532:00 Air Conditioning (A/C) Refrigerant Pressure Sensor "A" Circuit Low: No Sub Type Information This DTC sets when the feedback voltage is lower than expected.
PCM P0533:00 Air Conditioning (A/C) Refrigerant Pressure Sensor "A" Circuit High: No Sub Type Information The A/C pressure sensor provides a feedback voltage to the PCM. This DTC sets if the feedback voltage is higher than expected.
SOBDMC P0534:00 A/C Refrigerant Charge Loss: No Sub Type Information This DTC sets when the refrigerant level is low.

Possible Sources

  • Wiring, Terminals or Connectors
  • A/C Pressure Sensor
  • PCM

Visual Inspection and Pre-checks

  • Inspect the A/C pressure sensor connections for looseness or corrosion.
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
A1 COMPARE PCM (POWERTRAIN CONTROL MODULE) PID (PARAMETER IDENTIFICATION) PRESSURE SENSOR TO MANIFOLD GAUGE SET READINGS
  • Allow the vehicle exterior and interior to stabilize to ambient temperature. This soak period may take at least 6 hours.
  • Connect the manifold gauge set.
  • The ignition is on.
  • Access the PCM and monitor the ACP_PRESS (kPa) PID


Are the manifold gauge set and PID pressure values, corrected for ambient temperature, within ± 103 kPa (15 psi)?
Yes IGNORE the diagnostic trouble codes (DTCs). REFER to the Symptom Chart in this section.
No GO to A2
A2 CHECK THE AIR CONDITIONING (A/C) PRESSURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the PCM C1381B (2.3 L), C1551B (3 L) or C175B (3.3 L).
  • Disconnect the A/C Pressure Sensor C1260.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1260-1 Ground
    C1260-2 Ground
    C1260-3 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to A3
A3 CHECK THE A/C PRESSURE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1260-1 Ground
    C1260-2 Ground
    C1260-3 Ground

Is the resistance greater than 10000 ohms?
Yes GO to A4
No REPAIR the circuit.
A4 CHECK THE A/C PRESSURE SENSOR CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1260-1 C1381B-26
    C1260-2 C1381B-30
    C1260-3 C1381B-13

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1260-1 C1551B-28
    C1260-2 C1551B-69
    C1260-3 C1551B-82

    Click to display the connectors

    3.3 L


    Positive lead Measurement/Action Negative lead
    C1260-1 C175B-28
    C1260-2 C175B-69
    C1260-3 C175B-82

Is the resistance less than 3 ohms?
Yes GO to A5
No REPAIR the circuit.
A5 CHECK THE A/C PRESSURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1260-1 C1260-2
    C1260-1 C1260-3
    C1260-2 C1260-3

Is the resistance greater than 10000 ohms?
Yes INSTALL a new A/C pressure sensor. REFER to the appropriate procedure in Group 412-00. CLEAR the codes and CHECK for normal system operation. If the concern persists, GO to A6.
No REPAIR the circuits.
A6 CHECK THE PCM OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST B: P0645:00, P2CFC:00, P2CFD:00, P2CFE:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

When A/C is requested and the A/C line pressure allows, the PCM grounds the A/C clutch control circuit, which is hard-wired to the A/C clutch control input processing in the BCMC. For more information on A/C request, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P0645:00 A/C Clutch Relay Control Circuit: No Sub Type Information Sets when the PCM grounds the relay control circuit and higher than expected current is detected in the relay circuit. This DTC also sets when the relay control circuit is open and voltage is detected in the relay circuit.
BCMC P2CFC:00 Air Conditioning (A/C) Clutch Control Circuit: No Sub Type Information BCMC reports an open in the A/C clutch control circuit.
BCMC P2CFD:00 Air Conditioning (A/C) Clutch Control Circuit Low: No Sub Type Information BCMC reports a short to ground in the A/C clutch control circuit.
BCMC P2CFE:00 A/C Clutch Control Circuit High: No Sub Type Information BCMC reports a short to power in the A/C clutch control circuit.

Possible Sources

  • Fuse
  • Wiring, Terminals or Connectors
  • A/C Clutch Relay (Non-Serviceable, Part of BCMC)
  • BCMC
  • PCM
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
B1 CHECK THE A/C CLUTCH RELAY COIL CONTROL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the PCM C1381B (2.3 L), C1551B (3 L) or C175B (3.3 L).
  • Disconnect the BCMC C1035B .
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to B2
B2 CHECK THE A/C CLUTCH RELAY COIL CONTROL CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to B3
No REPAIR the circuit.
B3 CHECK THE A/C CLUTCH RELAY COIL CONTROL CIRCUIT FOR AN OPEN
  • For vehicles with 2.3 L engine, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 C1381B-62
  • For vehicles with 3 L engine, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 C1551B-19
  • For vehicles with 3.3 L engine, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 C175B-19

Is the resistance less than 3 ohms?
Yes CLEAR the codes, PERFORM the BCMC self-test and the PCM self-test. If DTC P0645:00 returns, GO to B4.
If DTC P2CFC:00, P2CFD:00 or P2CFE:00 returns, GO to B5.
No REPAIR the circuit.
B4 CHECK THE PCM OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
B5 CHECK BCMC (BODY CONTROL MODULE C) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCMC electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all BCMC electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this condition, STOP this test and FOLLOW the service article instructions. If no service information exists, INSTALL a new BCMC.
REFER TO: Body Control Module C (BCMC) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST C: P06A0

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The externally controlled variable displacement compressor is controlled by the PCM. The PCM pulse width modulates the ground in accordance with the externally controlled variable displacement compressor to vary the air conditioning compressor displacement. REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P06A0:00 A/C Compressor Regulator Control Circuit: No Sub-type Information This DTC sets when the PCM detects an unexpected voltage on the sensor feedback circuit, indicating a short to voltage, an open circuit or a sensor open.

Possible Sources

  • Fuse
  • Wiring, Terminals or Connectors
  • Low refrigerant charge
  • A/C compressor
  • PCM

Visual Inspection and Pre-checks

  • Inspect the A/C compressor connections for looseness or corrosion.
  • Check that the BCMC fuse 14 (15A) is OK.
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
C1 EXTERNALLY CONTROLLED VARIABLE DISPLACEMENT COMPRESSOR (EVDC) CHECK OPERATION USING THE A/C COMPRESSOR CONTROL VALVE ELECTRONIC TESTER
  • Check the EVDC compressor displacement by following the instructions in the user guide supplied with the EVDC100 A/C Electronic Compressor Control Valve Tester.

Did the low-side suction pressure decrease or the high-side pressure increase?
Yes The externally controlled variable displacement compressor (EVDC) is capable of changing displacement. Do not replace the compressor.
If DTC P06A0 is present, GO to C2.
If DTC P06A0 is not present, CHECK the refrigerant charge amount. REFER TO the appropriate general procedure in group 412-00.
No GO to C2
C2 CHECK THE VOLTAGE AT THE AIR CONDITIONING (A/C) COMPRESSOR CONTROL SOLENOID
  • Ignition OFF.
  • Disconnect the externally controlled variable displacement compressor C1110.
  • Disconnect the PCM C1381B (2.3 L), C1551B (3 L) or C175B (3.3 L).
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1110-1 Ground

Is the voltage greater than 11 volts?
Yes GO to C3
No CHECK that the BCMC fuse 14 (15A) is OK.
If OK, REPAIR the circuit.
If not OK, CONSULT the wiring diagrams to determine the possible causes of the short circuit.
C3 CHECK THE AIR CONDITIONING (A/C) COMPRESSOR DISPLACEMENT CONTROL VALVE CIRCUIT FOR A SHORT TO VOLTAGE
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1110-2 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO TO C4
C4 CHECK THE AIR CONDITIONING (A/C) COMPRESSOR DISPLACEMENT CONTROL VALVE CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1110-2 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to C5
No REPAIR the circuit.
C5 CHECK THE AIR CONDITIONING (A/C) COMPRESSOR DISPLACEMENT CONTROL VALVE CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Action:
    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1110-2 C1381B-59

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1110-2 C1551B-79

    Click to display the connectors

    3.3 L


    Positive lead Measurement/Action Negative lead
    C1110-2 C175B-79

Is the resistance less than 3 ohms?
Yes INSTALL a new air conditioning compressor. REFER TO the appropriate procedure in group 412-00.
CLEAR the DTC and PERFORM the PCM self-test. If the DTC returns, GO to C6.
No REPAIR the circuit.
C6 CHECK THE PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST D: INSUFFICIENT HEATING IN AUTO START-STOP MODE ONLY

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Cabin heater coolant pump. REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P2600:00 Engine Coolant Pump "A" Control Circuit/Open: No Sub Type Information This DTC sets when the PCM detects an open in the cabin heater coolant pump circuits.
PCM P2601:00 Engine Coolant Pump "A" Control Circuit Performance/Stuck Off: No Sub Type Information
  • This DTC sets when the PCM detects any of the following conditions:
  • Dry running causes the cabin heater coolant pump to run without resistance
  • Overheated
  • High/low voltage
  • Impeller stall
  • Impeller speed below minimum speed
  • Internal fault
PCM P2602:00 Engine Coolant Pump "A" Control Circuit Low: No Sub Type Information This DTC sets when the PCM detects a low voltage on the PWM circuit when commanded high, indicating a short to ground on the cabin heater coolant pump circuit.
PCM P2603:00 Engine Coolant Pump "A" Control Circuit High: No Sub Type Information This DTC sets when the PCM detects a high voltage on the PWM circuit when commanded low, indicating an open circuit in the cabin heater coolant pump circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Low coolant level or air in the cooling system
  • Cabin heater coolant pump
  • PCM

Visual Inspection and Pre-checks

  • Inspect the PCM and air conditioning compressor connections for loose or corroded terminals.
  • Check that the BCMC fuse 14 (15A) is OK.
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
D1 CHECK THE CABIN HEATER COOLANT PUMP
  • Start the vehicle and allow the engine to warm up to normal operating temperature.
  • Using the HVAC controls, select panel mode, set maximum temperature and set low fan speed.
  • Drive the vehicle at a speed above 4 km/h.
  • Stop the vehicle on a level surface.
  • Make sure the steering wheel is in the straight-ahead position.
  • Keep the transmission selector lever in D, the brake pedal depressed and the doors closed.
  • Monitor the coolant pump PID status for at least 1 minute.
  • Access the PCM and monitor the COOLPMP_A_STAT PID


Does the cabin heater coolant pump operate?
Yes GO to D5
No GO to D2
D2 CHECK THE CABIN HEATER COOLANT PUMP CIRCUITS FOR A SHORT TO VOLTAGE
  • Disconnect the BCMC fuse 14 (15A).
  • Disconnect the PCM C1381B (2.3 L) or C1551E (3 L).
  • Disconnect the cabin heater coolant pump C1450 (2.3 L) or C1812 (3 L).
  • The ignition is on.
  • Action:
    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1450-1 Ground
    C1450-2 Ground
    C1450-3 Ground

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1812-1 Ground
    C1812-2 Ground
    C1812-3 Ground

Is voltage present?
Yes REPAIR the circuit.
No GO to D3
D3 CHECK THE CABIN HEATER COOLANT PUMP CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1450-2 Ground
    C1450-3 Ground

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1812-2 Ground
    C1812-3 Ground

Is the resistance greater than 10000 ohms?
Yes GO to D4
No REPAIR the circuit.
D4 CHECK THE CABIN HEATER COOLANT PUMP CIRCUITS FOR AN OPEN CIRCUIT
  • Disconnect the BCMC C1035B .
  • Action:
    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1450-1 Ground

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1812-1 Ground

    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1450-2 C1035B-44

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1812-2 C1035B-44

    Click to display the connectors

    2.3 L


    Positive lead Measurement/Action Negative lead
    C1450-3 C1381B-20

    Click to display the connectors

    3 L


    Positive lead Measurement/Action Negative lead
    C1812-3 C1551E-60

Is the resistance less than 3 ohms?
Yes GO to D5
No REPAIR the circuit.
D5 CHECK THE ENGINE COOLANT LEVEL
  • Visually check the engine coolant level in the degas bottle.

Is the engine coolant level within specification?
Yes GO to D6
No For the procedure, refer to the appropriate Group 303 section.
D6 CLEAR ALL PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES
  • Reconnect all disconnected connectors. Make sure they are fully seated and latched.
  • The ignition is on.
  • Using the diagnostic scan tool, CLEAR all PCM diagnostic trouble codes (DTCs).
  • NOTE: The engine must be automatically stopped to request the cabin heater coolant pump to operate. For more information, refer to the Owner's Literature for full Auto Start-Stop enable/disable. Start the vehicle and allow the engine to warm up to normal operating temperature.
  • Using the HVAC controls, select panel mode, set maximum temperature and set low fan speed.
  • Drive the vehicle at a speed above 4 km/h.
  • Stop the vehicle on a level surface.
  • Make sure the steering wheel is in the straight-ahead position.
  • Keep the transmission selector lever in D, the brake pedal depressed and the doors closed.
  • Monitor the coolant pump PID status for at least 1 minute.
  • Access the PCM and monitor the COOLPMP_A_STAT PID


Does the cabin coolant pump operate?
Yes If the cabin heater coolant pump operates for 10 seconds, and after 10 seconds, BLEED the air from the cooling system. Refer to the appropriate section in group 303 for the procedure.
If the cabin heater coolant pump operates normally, the system is currently operating correctly. The concern may have been due to the pump connections. REPAIR the root cause of any connector or pin issue.
No INSTALL a new cabin heater coolant pump. REFER TO the appropriate procedure in group 412-00.
CHECK the system for normal operation. If the concern is not resolved, GO to D7.
D7 CHECK THE PCM (POWERTRAIN CONTROL MODULE) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM connectors.
  • Repair:
    • corrosion (replace the connector or terminals - clean the module contacts)
    • damaged or bent contacts - replace the terminals/contacts
    • pushed-out pins - replace the pins as necessary
  • Reconnect the PCM connectors. Make sure they are seated and locked correctly.
  • Operate the system and verify that the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST E: B1A61:11, B1A61:15, B1A69:11, B1A69:15, B1A69:92

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

In-car temperature and humidity sensor. Refer to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1A61:11 In-Vehicle Temperature Sensor: Short to Ground The module detects a voltage lower than expected on the cabin temperature sensor feedback circuit, indicating a short to ground.
HVAC B1A61:15 In-Vehicle Temperature Sensor: Short to Battery or Open Circuit The module detects an unexpected voltage on the cabin temperature sensor circuit.
HVAC B1A69:11 Humidity Sensor: Short to Ground The module detects no voltage on the humidity sensor circuit, indicating a short to ground.
HVAC B1A69:15 Humidity Sensor: Short to Battery or Open Circuit The module detects a short to battery or an open in the humidity sensor circuit.
HVAC B1A69:92 Humidity Sensor: Performance or Incorrect Operation The module detects an incorrect humidity sensor value.

Possible Sources

  • Wiring, Terminals or Connectors
  • Cabin Temperature and Humidity Sensor
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
E1 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • Disconnect HVAC Control Module C228B.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-29 Ground
    C228B-27 Ground
    C228B-19 Ground
    C228B-9 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to E2
E2 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-29 Ground
    C228B-27 Ground
    C228B-19 Ground
    C228B-9 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to E3
No REPAIR the faulty circuit.
E3 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR AN OPEN
  • Disconnect the in-vehicle temperature and humidity sensor C910.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-29 C910-1
    C228B-27 C910-2
    C228B-19 C910-4
    C228B-9 C910-6

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 C910-3
    C228A-2 C910-5

Is the resistance less than 3 ohms?
Yes INSTALL a new in-car temperature and humidity sensor. Refer to the appropriate procedure in Group 412-00. VERIFY the system operates normally. If the concern is not resolved, GO to E4.
No REPAIR the faulty circuit.
E4 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST F: B1B71:11, B1B71:15

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Evaporator temperature sensor. Refer to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1B71:11 Evaporator Temperature Sensor: Short to Ground The module detects a voltage lower than expected on the sensor feedback circuit, indicating a short to ground.
HVAC B1B71:15 Evaporator Temperature Sensor: Short to Battery or Open Circuit The module detects a higher than expected voltage on the sensor feedback circuit, indicating a short to voltage or an open circuit in the circuit or sensor.

Possible Sources

  • Wiring, Terminals or Connectors
  • Evaporator Temperature Sensor
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
F1 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-2 Ground
    C228A-19 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to F2
F2 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-2 Ground
    C228A-19 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to F3
No REPAIR the faulty circuit.
F3 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR AN OPEN
  • Disconnect the evaporator temperature sensor C296.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-2 C296-1
    C228A-19 C296-2

Is the resistance less than 3 ohms?
Yes GO to F4
No REPAIR the faulty circuit.
F4 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR A SHORT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C296-1 C296-2

Is the resistance greater than 10000 Ohms?
Yes INSTALL a new evaporator temperature sensor. Refer to the appropriate procedure in Group 412-00. VERIFY the system operates normally. If the concern is still present, GO to F5.
No REPAIR the circuits.
F5 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST G: TEMPERATURE CONTROL INOPERATIVE OR INCORRECT - DRIVER SIDE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Temperature door actuator - driver side. Refer to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

During the actuator calibration cycle, the HVAC control module drives the temperature door until the door reaches both internal stops in the HVAC housing. If the blend door is temporarily blocked or stuck during the calibration cycle, the HVAC control module may interpret this as the actual end of door travel. When this condition occurs and the HVAC control module commands the actuator to its end of travel, the airflow temperature may differ from the expected temperature.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1081:07 Left Temperature Door Motor: Mechanical Failure The module detects the temperature door actuator motor control is activated, no actuator movement, stalls before reaching the target position within 15 seconds.
HVAC B1081:11 Left Temperature Door Motor: Short to Ground The module detects a lower than expected voltage on the temperature door actuator motor circuit when commanding the motor to run, indicating a short to ground. The motor may only move in one direction.
HVAC B1081:12 Left Temperature Door Motor: Short to Battery The module detects a short to voltage on the temperature door actuator circuit when commanded to move the motor.
HVAC B1081:13 Left Temperature Door Motor: Open Circuit The module detects an open in the temperature door actuator circuits when commanded to move the motor.
HVAC B11E5:11 HVAC Left Door Position Sensor: Short to Ground The module detects a short to ground on the temperature door actuator circuit when commanded to move the motor.
HVAC B11E5:15 HVAC Left Door Position Sensor: Short to Battery or Open Circuit The module detects a short to voltage or an open in the temperature door actuator circuits when commanded to move the motor.

Possible Sources

  • Wiring, Terminals or Connectors
  • Temperature Blend Door Actuator
  • Temperature blend door sticks, binds or slips
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
G1 CHECK THE DRIVER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-9 Ground
    C228A-2 Ground
    C228A-3 Ground
    C228A-10 Ground
    C228A-8 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to G2
G2 CHECK THE DRIVER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-9 Ground
    C228A-2 Ground
    C228A-3 Ground
    C228A-10 Ground
    C228A-8 Ground

Is the resistance greater than 10000 ohms?
Yes GO to G3
No REPAIR the circuit.
G3 CHECK THE DRIVER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Disconnect the driver side temperature door actuator C2091.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-9 C2091-1
    C228A-2 C2091-2
    C228A-3 C2091-3
    C228A-10 C2091-4
    C228A-8 C2091-6

Is the resistance less than 3 ohms?
Yes GO to G4
No REPAIR the circuit.
G4 CHECK THE DRIVER SIDE TEMPERATURE DOOR ACTUATOR POWER SUPPLY CIRCUIT VOLTAGE
  • Connect the HVAC control module C228A.
  • The ignition is on.
  • On the HVAC controls, select the FLOOR position, then set the temperature control to full heat and the blower fan to the lowest setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2091-3 Ground

Is there voltage present?
Yes GO to G5
No GO to Pinpoint Test AB
G5 CHECK THE ACTUATOR FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the driver side temperature door actuator connector (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect all disconnected connectors. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new driver side door actuator. Refer to the appropriate procedure in Group 412-00. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. VERIFY the system operates normally. If the concern is not resolved, GO to G6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
G6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST H: TEMPERATURE CONTROL INOPERATIVE OR INCORRECT - PASSENGER SIDE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Temperature door actuator - passenger side. Refer to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

During the actuator calibration cycle, the HVAC control module drives the temperature door until the door reaches both internal stops in the HVAC housing. If the temperature door is temporarily blocked or stuck during the calibration cycle, the HVAC control module may interpret this as the actual end of door travel. When this condition occurs and the HVAC control module commands the actuator to its end of travel, the airflow temperature may differ from the expected temperature.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1082:07 Right Temperature Door Actuator Motor: Mechanical Malfunction The module detects the temperature door actuator motor control is activated, no actuator movement, stalls before reaching the target position within 15 seconds.
HVAC B1082:11 Right Temperature Door Motor: Short to Ground The module detects a lower than expected voltage on the temperature door actuator motor circuit when commanding the motor to run, indicating a short to ground. The motor may only move in one direction.
HVAC B1082:12 Right Temperature Door Motor: Short to Battery The module detects a short to voltage on the temperature door actuator circuit when commanded to move the motor.
HVAC B1082:13 Right Temperature Door Motor: Open Circuit The module detects an open in the temperature door actuator circuits when commanded to move the motor.
HVAC B11E6:11 HVAC Right Door Position Sensor: Short to Ground The module detects a short to ground on the temperature door actuator circuit when commanded to move the motor.
HVAC B11E6:15 Right HVAC Door Position Sensor: Short to Battery or Open Circuit The module detects a short to voltage or an open in the temperature door actuator circuits when commanded to move the motor.

Possible Sources

  • Wiring, Terminals or Connectors
  • Temperature Door Actuator
  • Temperature Door Sticking or Binding
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
H1 CHECK THE PASSENGER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • Disconnect HVAC Control Module C228B.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-14 Ground
    C228B-18 Ground
    C228B-13 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-2 Ground
    C228A-3 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to H2
H2 CHECK THE PASSENGER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-14 Ground
    C228B-18 Ground
    C228B-13 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-2 Ground
    C228A-3 Ground

Is the resistance greater than 10000 ohms?
Yes GO to H3
No REPAIR the circuit.
H3 CHECK THE PASSENGER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Disconnect the passenger side temperature door actuator C2092.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-14 C2092-1
    C228B-18 C2092-4
    C228B-13 C2092-6

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-2 C2092-2
    C228A-3 C2092-3

Is the resistance less than 3 ohms?
Yes GO to H4
No REPAIR the circuit.
H4 CHECK THE PASSENGER SIDE TEMPERATURE DOOR ACTUATOR POWER SUPPLY CIRCUIT VOLTAGE
  • Connect the HVAC control module C228A.
  • The ignition is on.
  • On the HVAC controls, select the FLOOR position, then set the temperature control to full heat and the blower fan to the lowest setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2092-3 Ground

Is there voltage present?
Yes GO to H5
No GO to Pinpoint Test AB
H5 CHECK THE ACTUATOR FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the temperature door actuator connector (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect all disconnected connectors. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new passenger side temperature door actuator. Refer to the appropriate procedure in Group 412-00. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. VERIFY the system operates normally. If the concern is still present, GO to H6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
H6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST I: CONCERN CANNOT BE DUPLICATED AND NO DIAGNOSTIC TROUBLE CODES (DTCS) PRESENT

Normal Operation and Fault Symptoms

The purpose of this Pinpoint Test is to check the functions of the HVAC system and to determine the correct Pinpoint Test for the HVAC symptom.

Possible Sources

  • HVAC system or related components
NOTE: Before performing the following test, diagnose all Heating, Ventilation and Air Conditioning (HVAC) Control Module and Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs).
I1 CHECK BLOWER MOTOR OPERATION
  • The ignition is on.
  • On the HVAC controls, select the PANEL mode.
  • Observe the blower motor operation and select each blower motor speed.

Does the blower motor operate in all speed ranges?
Yes GO to I2.
No If the front blower motor does not operate at any setting, GO to Pinpoint Test O.
If the rear blower motor does not operate at any setting, GO to Pinpoint Test AC.
If the front blower motor changes speed incorrectly or turns off when the system is turned off, GO to Pinpoint Test P.
If the rear blower motor changes speed incorrectly or turns off when the system is turned off, GO to Pinpoint Test AD.
I2 CHECK AIRFLOW OPERATION
  • Select the maximum fan motor setting.
  • While observing the airflow, select each airflow position (PANEL, BI-LEVEL, FLOOR, FLOOR-DEFROST, DEFROST).

Does the airflow come out of the correct outlets?
Yes GO to I3
No If the front airflow is incorrect, GO to Pinpoint Test K.
If the rear airflow is incorrect, GO to Pinpoint Test AE.
I3 CHECK TEMPERATURE CONTROL OPERATION
  • Start the vehicle and allow it to reach normal operating temperature.
  • With the A/C turned off, select the PANEL mode.
  • Change the driver and passenger temperature settings from the coldest to the warmest and back to the coldest.

Does the temperature change from very warm to cool?
Yes GO to I4
No If the temperature is not very high, GO to Pinpoint Test L.
If the driver side temperature does not change at all, GO to Pinpoint Test G.
If the passenger side temperature does not change at all, GO to Pinpoint Test H.
If the rear temperature does not change at all, GO to Pinpoint Test AF.
I4 CHECK A/C (AIR CONDITIONING) CLUTCH DOES NOT ENGAGE WITH A/C (AIR CONDITIONING) OFF
  • With the engine running and the A/C off, select PANEL mode.
  • Select the lowest temperature setting.

Is the outlet temperature close to the ambient temperature?
Yes GO to I5
No If the driver side temperature is higher than the ambient temperature, GO to Pinpoint Test G.
If the passenger side temperature is higher than the ambient temperature, GO to Pinpoint Test H.
If the outlet temperature is significantly lower than the ambient temperature, GO to Pinpoint Test N.
I5 CHECK A/C (AIR CONDITIONING) CLUTCH ENGAGEMENT IN A/C (AIR CONDITIONING) MODE
  • Make sure the ambient air temperature is above approximately 1 °C.
  • On the HVAC controls, select PANEL mode, then press the A/C button (indicator illuminated).

Does the A/C clutch engage when PANEL mode is selected and the A/C button is pressed (indicator on)?
Yes GO to I6
No GO to Pinpoint Test M
I6 RECIRCULATED AIR OPERATION CHECK
  • With the engine running, press the RECIRC button (indicator off).
  • On the HVAC controls, select PANEL mode, then select the maximum blower motor setting.
  • Note the airflow noise.
  • On the HVAC control panel, press the RECIRC button (indicator on).

Does the airflow noise increase when RECIRC mode is selected (indicator on)?
Yes GO to I7
No GO to Pinpoint Test J
I7 CHECK IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR ASPIRATOR FAN OPERATION
  • Make sure the ambient air temperature is above approximately 1 °C.
  • On the HVAC controls, select PANEL mode, then press the A/C button (indicator illuminated).
  • Place a piece of cloth within 25 mm (1 inch) of the in-vehicle temperature and humidity sensor opening.

Is the cloth drawn toward the sensor opening?
Yes The system operates normally.
No CHECK the in-vehicle temperature and humidity aspirator fan operation, GO to Pinpoint Test E.
PINPOINT TEST J: INTAKE DOOR INOPERATIVE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Intake Door Actuator, REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

During the actuator calibration cycle, the HVAC control module drives the recirculation door until the door reaches both internal stops in the HVAC housing. If the recirculation door is temporarily blocked or pinched during the calibration cycle, the HVAC control module may interpret this as the actual end of door travel. When this condition occurs and the HVAC control module commands the actuator to its end of travel, the air inlet may not be from the expected source.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1083:07 Recirculation Air Door Actuator Motor: Mechanical Malfunction The module detects that the air inlet door actuator motor is commanded on, but the actuator stalls and does not reach the target position within 15 seconds.
HVAC B1083:11 Recirculation Door Motor: Short to Ground The module detects a short to ground in the air inlet door actuator circuits when the motor is commanded on.
HVAC B1083:12 Recirculation Door Motor: Short to Battery The module detects a short to voltage in the air inlet door actuator circuits when the motor is commanded on.
HVAC B1083:13 Recirculation Door Motor: Open Circuit The module detects an open circuit in the air inlet door actuator circuits when the motor is commanded on.
HVAC B11F0:11 Air Inlet Door Position Sensor: Short to Ground The module detects a short to ground in the air inlet door actuator circuits when the motor is commanded on.
HVAC B11F0:15 Air Inlet Door Position Sensor: Short to Battery or Open Circuit The module detects a short to voltage or an open circuit in the air inlet door actuator circuits when the motor is commanded on.

Possible Sources

  • Wiring, Terminals or Connectors
  • Air Inlet Door Actuator Sticking, Binding or Slipping
  • Air Inlet Door Actuator
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
J1 CHECK THE INTAKE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-24 Ground
    C228A-2 Ground
    C228A-3 Ground
    C228A-16 Ground
    C228A-25 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to J2
J2 CHECK THE INTAKE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-24 Ground
    C228A-2 Ground
    C228A-3 Ground
    C228A-16 Ground
    C228A-25 Ground

Is the resistance greater than 10000 ohms?
Yes GO to J3
No REPAIR the faulty circuit.
J3 CHECK THE INTAKE DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Disconnect the air inlet door actuator C289.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-24 C289-1
    C228A-2 C289-2
    C228A-3 C289-3
    C228A-16 C289-4
    C228A-25 C289-6

Is the resistance less than 3 ohms?
Yes GO to J4
No REPAIR the circuit.
J4 CHECK THE VOLTAGE SUPPLY TO THE INTAKE DOOR ACTUATOR
  • Connect the HVAC control module C228A.
  • The ignition is on.
  • On the HVAC controls, select the FLOOR position, then set the temperature control to full heat and the blower fan to the lowest setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C289-3 Ground

Is there voltage present?
Yes GO to J5
No GO to Pinpoint Test AB
J5 CHECK FOR PROPER ACTUATOR OPERATION
  • Ignition OFF.
  • Disconnect and inspect the air inlet door actuator connector (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect all disconnected connectors. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new intake door actuator. REFER to the appropriate procedure in Group 412-00. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. CHECK the system for normal operation. If the concern is not resolved, GO to J6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
J6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST K: INCORRECT OR MISDIRECTED AIRFLOW FROM FRONT SYSTEM OUTLETS

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Air Distribution, REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

During the actuator calibration cycle, the HVAC control module drives the defrost door and the footwell/register door until the doors reach both internal stops in the HVAC housing. If the defrost door or the footwell/register door is temporarily blocked or pinched during the calibration cycle, the HVAC control module may interpret this as the actual end of door travel. When this condition occurs and the HVAC control module commands the actuator to its end of travel, the airflow may not be from the expected outlets.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1086:07 Air Distribution Door Motor: Mechanical Malfunctions The module detects that the air distribution door actuator motor is energized, there is no actuator movement, and the motor stalls before reaching the target position for 15 seconds.
HVAC B1086:11 Air Distribution Door Motor: Short to Ground The module detects a short to ground in the air distribution door actuator circuit when the motor is commanded to move.
HVAC B1086:12 Air Distribution Door Motor: Short to Battery The module detects a short to voltage in the air distribution door actuator circuit when the motor is commanded to move.
HVAC B1086:13 Air Distribution Door Motor: Open Circuit The module detects an open circuit in the air distribution door actuator circuit when the motor is commanded to move.
HVAC B11E7:11 Air Distribution Door Position Sensor: Short to Ground The module detects a short to ground in the air distribution door actuator circuit when the motor is commanded to move.
HVAC B11E7:15 Air Distribution Door Position Sensor: Short to Battery or Open Circuit The module detects a short to voltage or an open circuit in the air distribution door actuator circuits when the motor is commanded to move.

Possible Sources

  • Wiring, Terminals or Connectors
  • Door Actuator Binds, Sticks or Slips
  • Air Distribution Damper Actuator
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
K1 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-20 Ground
    C228A-2 Ground
    C228A-3 Ground
    C228A-22 Ground
    C228A-21 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to K2
K2 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-20 Ground
    C228A-2 Ground
    C228A-3 Ground
    C228A-22 Ground
    C228A-21 Ground

Is the resistance greater than 10000 ohms?
Yes GO to K3
No REPAIR the faulty circuit.
K3 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Disconnect the air distribution door actuator C236.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-20 C236-1
    C228A-2 C236-2
    C228A-3 C236-3
    C228A-22 C236-4
    C228A-21 C236-6

Is the resistance less than 3 ohms?
Yes GO to K4
No REPAIR the faulty circuit.
K4 CHECK THE VOLTAGE SUPPLY TO THE AIR DISTRIBUTION DOOR ACTUATOR
  • Connect the HVAC Control Module C228A.
  • The ignition is on.
  • On the HVAC controls, select the FLOOR position, then set the temperature control to full heat and the blower fan to the lowest setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C236-3 Ground

Is there voltage present?
Yes GO to K5
No GO to Pinpoint Test AB
K5 CHECK THE ACTUATOR FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the air distribution door actuator connector (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect all disconnected connectors. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new air distribution door actuator. REFER to the appropriate procedure in Group 412-00. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. CHECK the system for normal operation. If the concern is not resolved, GO to K6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
K6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST L: INSUFFICIENT, INTERMITTENT, OR NO HEATING

Normal Operation and Fault Symptoms

When the engine is warmed to operating temperature, coolant flows from the engine through the heater core and returns to the engine. Correct coolant temperature is critical for good heater performance.

Possible Sources

  • Low Engine Coolant Level
  • Blocked or partially clogged heater core
  • Temperature Door Binds or Sticks
  • Temperature Door Actuator

Visual Inspection and Pre-checks

  • Check for a low engine coolant level.
L1 CHECK THE ENGINE COOLANT LEVEL FOR CORRECT LEVEL
  • Ignition OFF.
  • Check the engine coolant level.

Is the engine coolant level correct (hot or cold) as indicated on the engine coolant recovery reservoir?
Yes GO to L3
No GO to L2
L2 CHECK THE ENGINE COOLING SYSTEM FOR LEAKS
  • Pressure test the cooling system for leaks. For the procedure, refer to the appropriate section in Group 303.

Is the cooling system free of leaks?
Yes REPAIR the coolant leak.
No FILL and BLEED the cooling system. Refer to the appropriate procedure in Group 303.
After filling and bleeding the cooling system, GO to L3.
L3 CHECK THE COOLANT FLOW TO THE HEATER CORE
  • Run the engine until it reaches normal operating temperature.
  • On the HVAC controls, select the FLOOR position, then set the temperature control to full heat and the blower fan to the lowest setting.
  • Using a suitable temperature measuring device, check the temperature of the heater core inlet hose.

Is the heater core inlet hose temperature above 66 °C?
Yes GO to L4
No If equipped with a auxiliary coolant pump for the heater, DIAGNOSE the auxiliary coolant pump for a possible restriction in coolant flow to the heater core. GO to Pinpoint Test D.
If not equipped with an auxiliary heater coolant pump, CHECK that the engine reaches operating temperature. Refer to the appropriate section in Group 303 for the procedure.
L4 CHECK THE HEATER CORE FOR A KINK OR RESTRICTION
  • Using a suitable temperature measuring device, measure the temperature of the heater core outlet hose.

Is the heater core outlet hose temperature similar to the inlet hose temperature within approximately 6-17°C (10-30°F)?
Yes DIAGNOSE the inoperative front door actuator with temperature mode, GO to Pinpoint Test G or GO to Pinpoint Test H
CHECK the inoperative rear door temperature sensor, GO to Pinpoint Test AF
No INSTALL a new heater core. REFER to the appropriate procedure in Section 412-00, or REFER to the appropriate procedure in Section 412-02.
PINPOINT TEST M: A/C (AIR CONDITIONING) INOPERATIVE - NON-HEV (HYBRID ELECTRIC VEHICLE)

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

A/C request. REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

Possible Sources

  • Wiring, Terminals or Connectors
  • A/C system is discharged or refrigerant level is low
  • Network communication faults
  • A/C Pressure Sensor
  • Evaporator Temperature Sensor
  • Engine coolant temperature sensors
  • A/C Compressor Clutch Air Gap
  • A/C Compressor Clutch Field Coil
  • A/C Clutch Relay (Non-Serviceable, Part of BCMC)
  • HVAC control module

Visual Inspection and Pre-checks

NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
NOTE: Some Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) may prevent the A/C system from operating. If any PCM Diagnostic Trouble Codes (DTCs) are retrieved, diagnose them first. Refer to the Diagnostic Trouble Code (DTC) Chart.
M1 CHECK THE A/C (AIR CONDITIONING) SYSTEM PRESSURE
  • Ignition OFF.
  • Connect the manifold gauge set.
  • Check the minimum system pressure.

Is the A/C system pressure above 290 kPa (42 psi)?
Yes GO to M2
No CHECK the A/C system for leaks. REFER to the appropriate general procedures in Section 412-00.
After repairing the leak, CHARGE the A/C system. REFER to the appropriate general procedure in Section 412-00.
M2 CHECK THE COMMUNICATION NETWORK
  • The ignition is on.
  • Using the diagnostic scan tool, perform the network test.

Do the HVAC control module and PCM pass the network test?
Yes GO to M3
No DIAGNOSE the HVAC control module or PCM not communicating with the diagnostic scan tool.
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
M3 COMPARE THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) PRESSURE PID (PARAMETER IDENTIFICATION) VALUE WITH THE MANIFOLD GAUGE SET VALUE
  • Access the PCM and monitor the ACP_PRESS (kPa) PID


Are the manifold gauge set and PID pressure values, adjusted for ambient temperature, within ±103 kPa (15 psi)?
Yes GO to M4
No CHECK the A/C pressure sensor. GO to Pinpoint Test A.
M4 COMPARE THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE EVAPORATOR TEMPERATURE PID (PARAMETER IDENTIFICATION) TO THE PCM (POWERTRAIN CONTROL MODULE) PID AMBIENT AIR TEMPERATURE (PARAMETER IDENTIFICATION)
  • Ignition OFF.
  • Allow the vehicle exterior and interior to stabilize to ambient temperature. This soak period may take at least 6 hours.
  • The ignition is on.
  • Access the PCM and monitor the AAT (deg C) PID

  • Access the HVAC module and monitor the EVAP_TEMP (deg C) PID


Are the temperature values similar [typically within 18ºC (32.4ºF)]?
Yes GO to M5
No CHECK the evaporator temperature sensor. GO to Pinpoint Test F.
M5 COMPARE THE PCM (POWERTRAIN CONTROL MODULE) PID INTAKE AIR TEMPERATURE (PARAMETER IDENTIFICATION) AND OTHER TEMPERATURE SENSOR READINGS TO THE PCM (POWERTRAIN CONTROL MODULE) PID AMBIENT AIR TEMPERATURE (PARAMETER IDENTIFICATION)
  • Monitor the Parameter Identification (PID) temperatures (if applicable):
    • Access the PCM and monitor the AAT (deg C) PID

    • Access the PCM and monitor the CAC_T (deg C) PID

    • Access the PCM and monitor the CT (deg C) PID

    • Access the PCM and monitor the ECT (deg C) PID

    • Access the PCM and monitor the IAT (deg C) PID

    • Access the PCM and monitor the IAT2 (deg C) PID


Are the temperature values similar [typically within 18ºC (32.4ºF)]?
Yes GO to M6
No CHECK the suspect temperature sensor. Refer to Section 413-01 for Ambient Air Temperature (AAT) sensor or outside air temperature display concerns. For all other temperature sensor concerns, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual.
M6 RESET THE AMBIENT AIR TEMPERATURE (AAT) SENSOR
  • On the HVAC control panel, press and hold the A/C and Recirc buttons at the same time for 5 seconds, then release both. Within 2 seconds, press the A/C button again.
  • Start the engine.
  • On the HVAC controls, set the temperature to full cold, select PANEL and press the A/C button (indicator on).

Does the A/C compressor clutch engage?
Yes CHECK the A/C system for normal operation. Refer to the appropriate general refrigerant system testing procedure in Section 412-00.
No GO to M7
M7 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE A/C (AIR CONDITIONING) SWITCH PID (PARAMETER IDENTIFICATION) WITH THE A/C ON
  • Access the HVAC and monitor the CC_SW_AC PID

    .
  • On the HVAC controls, select PANEL, then press the A/C button (indicator on).

Does the PID display ON or Yes when the button is pressed?
Yes GO to M8
No GO to M15
M8 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL PID (PARAMETER IDENTIFICATION) WITH THE A/C ON
  • Access the PCM and monitor the AC_REQ PID

  • On the HVAC controls, select PANEL, then press the A/C button (indicator on).

Does the PID display ON or Yes when the button is pressed?
Yes GO to M9
No GO to M15
M9 A/C (AIR CONDITIONING) COMPRESSOR CONTROL ON
  • Access the PCM and monitor the ACC_CMD PID


Does the A/C compressor clutch engage?
Yes TURN OFF the active PID command. GO to M16
No TURN OFF the active PID command. GO to M10
M10 CHECK THE A/C (AIR CONDITIONING) CLUTCH RELAY COIL CONTROL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect the PCM C1381B (2.3 L), C1551B (3 L) or C175B (3.3 L).
  • Disconnect the BCMC C1035B .
  • For vehicles with 2.3 L engine, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 C1381B-62
  • For vehicles with 3 L engine, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 C1551B-19
  • For vehicles with 3.3 L engine, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1035B-19 C175B-19

Is the resistance less than 3 ohms?
Yes GO to M11
No REPAIR the circuit.
M11 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH COIL VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Disconnect the A/C clutch coil C100.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1035B-41 C100-1

Is the resistance less than 3 ohms?
Yes GO to M12
No REPAIR the circuit.
M12 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH COIL GROUND CIRCUIT FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C100-2 Ground

Is the resistance less than 3 ohms?
Yes GO to M13
No REPAIR the circuit.
M13 CHECK THE VOLTAGE AT THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH COIL
  • Connect the PCM C1551B.
  • Connect the BJB C1035A.
  • Connect BJB C1035B.
  • The ignition is on.
  • Access the PCM and monitor the ACC_CMD PID

  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C100-1 Ground

Is the voltage greater than 11 volts?
Yes TURN OFF the active PID command. GO to M14
No TURN OFF the active PID command. INSTALL a new BCMC [also known as BJB].
REFER to: Body Control Module C (BCMC) (419-10 Multifunction Electronic Modules, Removal and Installation).
M14 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH AIR GAP
  • Measure the A/C compressor clutch air gap at 3 equally spaced locations between the clutch hub and the A/C compressor clutch pulley. Refer to the appropriate general procedure in Section 412-00.

Is the air conditioning compressor clutch air gap greater than 0.6 mm (0.0236 in)?
Yes ADJUST the A/C compressor clutch air gap. Refer to the appropriate general procedure in Section 412-00.
No INSTALL a new A/C compressor clutch and coil. Refer to the appropriate general procedure in Section 412-00.
M15 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
M16 CHECK THE A/C (AIR CONDITIONING) CLUTCH DISABLE RELAY INPUT
  • Diagnose the PCM not supplying power to the A/C clutch relay using the suggestions in the table below.
    The A/C clutch engagement is inhibited because the strategy has not yet detected hardware indicating the vehicle is equipped with air conditioning.
    The A/C clutch engagement is inhibited because the strategy is operating in an ignition fault mode.
    The A/C clutch engagement is inhibited because the (ECU) has received a request to disable the A/C.
    The A/C clutch engagement is inhibited because the engine has not yet reached stable operation after starting.
    The A/C clutch engagement is inhibited because the A/C discharge pressure (head pressure) is too high.
    The A/C clutch engagement is inhibited because the engine coolant temperature is too high.
    The A/C clutch engagement is inhibited to prevent frost and ice from forming on the evaporator.
    The A/C clutch engagement is inhibited to prevent engine stall at low engine speed.
    The A/C clutch engagement is inhibited to protect the compressor from a compressor overspeed condition.
    The A/C clutch engagement is inhibited to temporarily make more power available when the accelerator pedal is fully depressed.
    The A/C clutch engagement is inhibited because a low A/C refrigerant charge has been detected.
    The A/C clutch engagement is inhibited to protect the compressor from operating at too low an ambient temperature.
    The A/C clutch engagement is inhibited because there is no climate control message.
    The A/C clutch engagement is inhibited because the strategy is operating in a cooling limp-home mode.
    The A/C clutch engagement is inhibited to protect the clutch from damage because the compressor load and speed are too high.
    A/C clutch engagement is prohibited by the disabled A/C cycle strategy, which is used to manage high engine temperature.
    A/C clutch engagement is prohibited due to low battery charge.
    A/C clutch engagement is prohibited to protect the variable displacement compressor from operating at too low a temperature.
    A/C clutch engagement is prohibited to improve brake booster vacuum.
    A/C clutch engagement is prohibited because the evaporator temperature is low enough and the compressor is at minimum displacement.
    A/C clutch engagement is inhibited (disabled) because the evaporator temperature is sufficiently below the set temperature.
    A/C clutch engagement is prohibited to ensure a minimum A/C clutch off time.
    A/C clutch engagement is inhibited due to a request from the torque management strategy (to temporarily make more power available).
    A/C clutch engagement is prohibited to prevent engine stall.
    A/C clutch engagement is inhibited due to an A/C disable request from the stop-start strategy.
    A/C clutch engagement is inhibited (delayed) to make power available to the power steering pump.
    A/C clutch engagement is prohibited due to the auxiliary A/C disable condition (typically pressure or temperature) Switch 1 input.
    A/C clutch engagement is inhibited due to the auxiliary A/C disable condition (typically pressure or temperature) Switch 2 input.

Is any of the conditions described above outside normal values?
Yes DIAGNOSE the condition that causes the A/C clutch relay to disable. Refer to the appropriate section of the Workshop Manual (WSM) or the Powertrain Control/Emissions Diagnosis (PC/ED) Manual.
No The A/C compressor clutch can be controlled using the PCM active command PID of the diagnostic scan tool. An intermittent A/C concern may be caused by an intermittent condition due to a component or module connection, a wiring or terminal problem. ADDRESS the root cause of any connector or terminal problems. CHECK the vehicle service history for recent service actions that replaced modules. This condition may be related to incomplete or incorrect PMI procedures.
PINPOINT TEST N: A/C (AIR CONDITIONING) ALWAYS ON - A/C MODE ALWAYS ON - NON-HEV (HYBRID ELECTRIC VEHICLE)

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

A/C request. REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P1464:00 A/C Consumption Out of Self-Test Range: No Sub Type Information The PCM detects an A/C request during the self-test.

Possible Sources

  • Wiring, Terminals or Connectors
  • A/C Pressure Sensor
  • Evaporator Temperature Sensor
  • HVAC control module
  • PCM

Visual Inspection and Pre-checks

  • Inspect the PCM or HVAC control module connectors for loose or corroded terminals.
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
N1 RECHECK THE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Make sure the HVAC control module is off.
  • Using the diagnostic scan tool, clear the PCM diagnostic trouble codes (DTCs).
  • Using the diagnostic scan tool, perform a PCM self-test.

Does DTC P1464 return?
Yes GO to N2
No IGNORE the trouble code and CONTINUE to diagnose other Diagnostic Trouble Codes (DTCs) or symptoms. GO to the Diagnostic Trouble Code Chart or Symptom Chart - Climate Control in this section.
N2 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH COIL VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the A/C compressor clutch field coil C100.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C100-1 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to N3
N3 COMPARE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE EVAPORATOR TEMPERATURE PID (PARAMETER IDENTIFICATION) TO PCM (POWERTRAIN CONTROL MODULE) PID AMBIENT AIR TEMPERATURE (PARAMETER IDENTIFICATION)
  • Ignition OFF.
  • Allow the vehicle exterior and interior to stabilize to ambient temperature. This soak period may take at least 6 hours.
  • The ignition is on.
  • Access the PCM and monitor the AAT (deg C) PID

  • Access the HVAC module and monitor the EVAP_TEMP (deg C) PID


Are the temperature values similar [typically within 18ºC (32.4ºF)]?
Yes GO to N4
No CHECK the evaporator temperature sensor. GO to Pinpoint Test F.
N4 COMPARE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) PRESSURE SENSOR PID (PARAMETER IDENTIFICATION) WITH MANIFOLD PRESSURE SENSOR VALUE
  • Access the PCM and monitor the ACP_PRESS (kPa) PID


Are the manifold gauge set and PID pressure values, adjusted for ambient temperature, within ±103 kPa (15 psi)?
Yes GO to N5
No CHECK the A/C pressure sensor. GO to Pinpoint Test A.
N5 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE A/C (AIR CONDITIONING) SWITCH STATUS PID (PARAMETER IDENTIFICATION) WITH A/C (AIR CONDITIONING) OFF
  • Access the HVAC and monitor the CC_SW_AC PID

  • Using the HVAC controls, select PANEL, then press and release the A/C button (indicator off).

Does the PID display when the A/C button is pressed and turn off when it is released?
Yes GO to N6
No GO to N8
N6 CHECK PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL PID (PARAMETER IDENTIFICATION) WITH A/C (AIR CONDITIONING) OFF
  • Access the PCM and monitor the AC_REQ PID

  • On the HVAC controls, turn off the A/C button.

Is the PID indicator off?
Yes GO to N8
No GO to N7
N7 CHECK PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL PID (PARAMETER IDENTIFICATION) WITH HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE DISCONNECTED
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Access the PCM and monitor the AC_REQ PID


Is the PID indicator off?
Yes GO to N8
No GO to N9
N8 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION FOR CORRECTNESS
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
N9 CHECK PCM (POWERTRAIN CONTROL MODULE) OPERATION FOR CORRECTNESS
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST O: FRONT BLOWER MOTOR INOPERATIVE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Air Distribution, REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B10AF:11 Blower Fan Relay: Short to Ground The module detects a low voltage on the voltage circuit relay coil when the module supplies power to the circuit. The fan relay is constantly inactive.
HVAC B10AF:13 Blower Fan Relay: Open Circuit The module does not detect a voltage change on the fan relay coil voltage circuit when the module supplies power to the circuit. The blower motor relay is inactive when the circuit is open.
HVAC B10AF:15 Blower Fan Relay: Short to Battery or Open Circuit The module detects a higher than expected voltage in the fan relay coil voltage circuit, which indicates an open circuit or a short to voltage. The fan motor relay is inactive when the circuit is open; the cooling fan relay is constantly energized when shorted to battery.
HVAC B10B9:12 Blower Fan Control: Short to Battery The module detects a high voltage in the fan motor PWM control circuit, which indicates a short directly to the power supply. The fan motor does not operate.
HVAC B10B9:14 Blower Fan Control: Short to Ground or Open Circuit The module detects no voltage at the fan motor PWM controller circuit, which indicates a short directly to ground or an open circuit. The fan motor operates at full speed if the circuit is shorted to ground. The fan motor does not operate if the circuit is open.

Possible Sources

  • Fuse
  • Wiring, Terminals or Connectors
  • Cooling fan relay (non-serviceable, included in BCMC)
  • Blower Motor Control Module
  • HVAC control module

Visual Inspection and Pre-checks

  • Make sure that BJB fuse 13 (40 A) is good.
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
O1 CHECK FAN RELAY CONTROL CIRCUIT FOR SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCMC C1035A.
  • Disconnect HVAC Control Module C228A.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-11 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to O2
No REPAIR the circuit.
O2 CHECK FAN MOTOR RELAY CONTROL CIRCUIT FOR OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-11 C1035A-25

Is the resistance less than 3 ohms?
Yes GO to O3
No REPAIR the circuit.
O3 CHECK FAN CONTROL MODULE VOLTAGE CIRCUIT FOR OPEN
  • Disconnect the radiator fan motor control module C297.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1035A-2 C297-1

Is the resistance less than 3 ohms?
Yes GO to O4
No REPAIR the circuit.
O4 CHECK VOLTAGE AT FAN MOTOR CONTROL MODULE
  • Connect BCMC C1035A.
  • Connect the HVAC control module C228A.
  • The ignition is on.
  • Select PANEL on the HVAC controls.
  • Select the maximum fan motor setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C297-1 Ground

Is the voltage greater than 11 volts?
Yes GO to O5
No CHECK that BCMC fuse 13 (40 A) is in good condition.
If not OK, REFER to the wiring diagrams to determine the possible causes of the short circuit.
If OK, INSTALL a new BCMC. REFER to the appropriate procedure in group 419-10.
O5 CHECK FAN CONTROL MODULE GROUND CIRCUIT FOR OPEN
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C297-6 Ground

Is the resistance less than 3 ohms?
Yes GO to O6
No REPAIR the circuit.
O6 CHECK FAN MOTOR PWM (PULSE WIDTH MODULATION) CONTROL MODULE CIRCUIT FOR SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C297-2 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to O7
O7 CHECK FAN MOTOR PWM (PULSE WIDTH MODULATION) CONTROL MODULE CIRCUIT FOR OPEN
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C297-2 C228A-23

Is the resistance less than 3 ohms?
Yes GO to O8
No REPAIR the circuit.
O8 CHECK FAN MOTOR CONTROL MODULE FOR CORRECT OPERATION
  • Ignition OFF.
  • Disconnect and inspect the radiator fan motor speed controller connector.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect the radiator fan motor speed controller connector. Make sure that it is installed correctly and that it clicks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new fan motor control module. Refer to the appropriate procedure in group 412-00. CHECK the system for correct operation. If the concern persists, GO to O9.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
O9 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION FOR CORRECTNESS
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST P: FRONT BLOWER MOTOR OPERATES INCORRECTLY

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Air handling. REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC DTC B10AF:12 Blower Fan Relay: Short to Battery The module detects high voltage at the voltage circuit relay coil when the module supplies power to the circuit. The fan relay is constantly energized.
HVAC B10AF:15 Blower Fan Relay: Short to Battery or Open Circuit The module detects a higher than expected voltage in the fan relay coil voltage circuit, which indicates an open circuit or a short to voltage. The fan motor relay is inactive when the circuit is open; the cooling fan relay is constantly energized when shorted to battery.
HVAC B10B9:14 Blower Fan Control: Short to Ground or Open Circuit The module detects no voltage at the fan motor PWM controller circuit, which indicates a short directly to ground or an open circuit. The fan motor operates at full speed if the circuit is shorted to ground. The fan motor does not operate if the circuit is open.

Possible Sources

  • Wiring, Terminals or Connectors
  • Blower Motor Control Module
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
P1 CHECK FAN MOTOR OPERATION
  • The ignition is on.
  • Select PANEL on the HVAC controls. Adjust the fan motor setting to minimum and maximum.

Does the fan motor operate at all settings?
Yes GO to P2
No GO TO Pinpoint Test O
P2 CHECK FAN MOTOR PWM (PULSE WIDTH MODULATION) CONTROL MODULE CIRCUIT FOR SHORT TO GROUND
  • Ignition OFF.
  • Disconnect the cooling fan speed controller C297.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C297-2 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to P3
No REPAIR the circuit.
P3 CHECK FAN MOTOR RELAY CONTROL CIRCUIT FOR SHORT TO VOLTAGE
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-11 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to P4
P4 CHECK FAN MODULE VOLTAGE CIRCUIT FOR SHORT TO VOLTAGE
  • Disconnect BCMC fuse 13 (40 A).
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C297-1 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to P5
P5 CHECK FAN MOTOR CONTROL MODULE FOR CORRECT OPERATION
  • Ignition OFF.
  • Disconnect and inspect the radiator fan motor speed controller connector.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect the radiator fan motor speed controller connector. Make sure that it is installed correctly and that it clicks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new fan motor control module. Refer to the appropriate procedure in group 412-00. CHECK the system for correct operation. If the concern persists, GO to P6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
P6 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION FOR CORRECTNESS
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST Q: U0140:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The ACCM, HVAC control module and RHVAC control module exchange data with the BCM over the CAN bus. If messages are missing or not received from the BCM, the climate control system may operate incorrectly.

Inspect the BCM and HVAC control module connections for loose or corroded connections.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
ACCM U0140:00 Lost Communication With Body Control Module: No Sub Type Information Stored in continuous memory when the ACCM detects that network messages are missing from the BCM for more than 5 seconds.
HVAC DTC U0140:00 Lost Communication With Body Control Module: No Sub Type Information Stored in continuous memory when the HVAC control module detects that network messages are missing from the BCM for more than 5 seconds.
RHVAC U0140:00 Lost Communication With Body Control Module: No Sub Type Information Stored in continuous memory when the RHVAC control module detects no network messages from the BCM for more than 5 seconds.

Possible Sources

  • Network communication fault
  • Wiring, Terminals or Connectors
  • High or low voltage conditions
  • ACCM
  • HVAC control module
  • HVAC control module
  • BCM
Q1 CONFIRM THE CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to Q2
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
Q2 CHECK THE COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Does the BCM pass the network test?
Yes GO to Q3
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
Q3 CHECK FOR NON-NETWORK DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a scan tool, perform a self-test of the applicable module (ACCM, HVAC control module, RHVAC control module) and retrieve the trouble codes.

Are there any non-network diagnostic trouble codes (DTCs)?
Yes First CHECK all non-network DTCs. REFER to the applicable DTC chart in this section.
No GO to Q4
Q4 CHECK THE BCM (BODY CONTROL MODULE) FOR NETWORK DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a scan tool, perform the BCM self-test.

Are there any non-network diagnostic trouble codes (DTCs)?
Yes
REFER TO: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to Q5
Q5 RECHECK DTC (DIAGNOSTIC TROUBLE CODE) U0140:00
  • Using a diagnostic scan tool, clear the diagnostic trouble codes (DTCs) for the module in question (ACCM, HVAC Control Module, RHVAC Control Module) by selecting Clear DTCs.
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using a scan tool, perform a self-test of the applicable module (ACCM, HVAC control module, RHVAC control module) and retrieve the trouble codes.

Is DTC U0140:00 still present?
Yes GO to Q6
No The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
Q6 CHECK FOR OTHER CAUSES OF NETWORK COMMUNICATION CONCERNS
  • Check the vehicle service history for recent service actions related to the BCM and the module in question (ACCM, HVAC Control Module, RHVAC Control Module) by selecting the DTC. If recent service history is found:
    • make sure the correct replacement module was installed
      • Use the vehicle parts list to verify that parts were installed correctly.
    • make sure the replacement module configuration was correct
      • reconfigure the module using the original data if the previous configuration is suspected
    • Make sure the module was not obtained from a similar vehicle and was not installed in the vehicle in error.
      • Reinstall the replaced module in the original vehicle and obtain a new replacement module.
  • Operate the system and determine whether the observed symptom persists.

Is the observed symptom still present?
Yes GO to Q7
No The system is currently operating correctly. The concern may have been caused by incorrect part replacement procedures or incorrect module configuration.
Q7 CHECK BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all BCM electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new BCM. REFER to the appropriate procedure in Section 419-10.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST R: U0151:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

For control logic, REFER to Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U0151:00 Lost Communication with Restraints Control Module: No Sub Type Information This DTC is set in the HVAC control module when data messages from the RCM are not received.

Possible Sources

  • Vehicle Communication Bus
  • RCM
  • HVAC control module
R1 VERIFY CUSTOMER CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to R2
No CLEAR the DTC. The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
R2 CHECK COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Does the RCM pass the network test?
Yes GO to R3
No DIAGNOSIS: The RCM is not communicating with the diagnostic scanner.
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
R3 RETRIEVE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using the diagnostic scanner, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER TO: Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to R4
R4 RETRIEVE STORED DIAGNOSTIC TROUBLE CODES (DTCS) FROM HEATING, VENTILATION AND AIR CONDITIONING (HVAC) MODULE SELF-TEST
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U3003:16 or DTC U3003:17 stored?
Yes For U3003:16 GO to Pinpoint Test AM
For U3003:17 GO to Pinpoint Test AN
No GO to R5
R5 RECHECK DIAGNOSTIC TROUBLE CODES (DTCS) IN HEATING, VENTILATION AND AIR CONDITIONING (HVAC) MODULE
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U0151:00 still present?
Yes GO to R6
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
R6 CHECK DTC U0151:00 IS SET IN OTHER MODULES
  • Using the diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, retrieve all continuous memory diagnostic trouble codes (DTCs).

Is DTC U0151:00 set in other network modules?
Yes GO to R7
No GO to R8
R7 CHECK RCM (RESTRAINTS CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RCM electrical connector (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the RCM electrical connector. Make sure it is seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new RCM.
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
R8 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all HVAC electrical connectors to the control module. Make sure they are seated and locked correctly. WAIT 20 seconds for the range calibration to complete after reconnecting the module before any further evaluation or measurement. If the actuator range calibration does not start or was interrupted, PERFORM the HVAC calibration procedure using the diagnostic scan tool.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST S: U0155:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

With the ignition on, the IPC sends messages to the HVAC Control Module over MS-CAN. If the HVAC Control Module does not receive these messages within the specified time, the module sets a DTC. This may be caused by an IPC failure, a circuit fault in the MS-CAN, or excessive network traffic. For information on the messages the IPC sends to the HVAC Control Module, REFER to Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U0155:00 Lost Communication with Instrument Panel Cluster (IPC) Control Module: No Sub Type Information If data messages from the IPC over the MS-CAN are not received for 5 seconds or more.

Possible Sources

  • Network communication fault
  • Wiring, Terminals or Connectors
  • High or low voltage conditions
  • PCM
  • HVAC control module
S1 CHECK CUSTOMER CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to S2
No CLEAR the DTC. The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
S2 CHECK COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Does the IPC pass the network test?
Yes GO to S3
No DIAGNOSIS: The IPC is not communicating with the diagnostic scanner.
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
S3 RETRIEVE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using the diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER TO: Instrument Cluster, Message Center and Warning Chimes (413-01 Instrument Cluster, Message Center and Warning Chimes, Diagnosis and Testing).
No GO to S4
S4 RETRIEVE STORED DIAGNOSTIC TROUBLE CODES (DTCS) FROM HEATING, VENTILATION AND AIR CONDITIONING (HVAC) MODULE SELF-TEST
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U3003:16 or DTC U3003:17 stored?
Yes For U3003:16 GO to Pinpoint Test AM
For U3003:17 GO to Pinpoint Test AN
No GO to S5
S5 RECHECK DIAGNOSTIC TROUBLE CODES (DTCS) IN HEATING, VENTILATION AND AIR CONDITIONING (HVAC) MODULE
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U0155:00 still present?
Yes GO to S6
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
S6 CHECK DTC U0155:00 IS SET IN OTHER MODULES
  • Using the diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, retrieve all continuous memory diagnostic trouble codes (DTCs).

Is DTC U0155:00 set in any other network modules?
Yes GO to S7
No GO to S8
S7 CHECK IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC electrical connector (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the IPC electrical connector. Make sure it is correctly seated and latched.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided procedure (IPC). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
S8 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST T: U0164:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

For control logic, REFER to Rear Climate Control - System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
RHVAC U0164:00 Lost Communication with HVAC Control Module: No Sub Type Information This DTC is set in the HVAC Control Module when data messages from the HVAC Control Module are not received for more than 5 seconds.

Possible Sources

  • Vehicle Communication Bus
  • HVAC control module
  • HVAC control module
T1 VERIFY THE CUSTOMER CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to T2
No CLEAR the DTC. The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
T2 CHECK THE COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Does the HVAC Control Module pass the network test?
Yes GO to T3
No CHECK that the HVAC Control Module is not communicating with the diagnostic scan tool.
REFER to: Communication Network (418-00 Communication Network, Diagnosis and Testing).
T3 RETRIEVE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE SELF-TEST
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the HVAC Control Module DTC Chart in this section.
No GO to T4
T4 RETRIEVE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM (RHVAC) REAR HEATING, VENTILATION AND AIR CONDITIONING CONTROL MODULE SELF-TEST
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U3003:16 or DTC U3003:17 stored?
Yes For U3003:16 GO to Pinpoint Test AM
For U3003:17 GO to Pinpoint Test AN
No GO to T5
T5 RECHECK (RHVAC) REAR HEATING, VENTILATION AND AIR CONDITIONING CONTROL MODULE DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform a self-test of the RHVAC Control Module.

Is DTC U0164:00 still present?
Yes GO to T6
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
T6 CHECK DTC U0164:00 IS SET IN OTHER MODULES
  • Using the diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, retrieve all continuous memory diagnostic trouble codes (DTCs).

Is DTC U0164:00 set in other network modules?
Yes GO to T8
No GO to T7
T7 CHECK RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RHVAC Control Module electrical connector (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the RHVAC Control Module electrical connector. Make sure it is fully seated and locks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new RHVAC Control Module. REFER to the appropriate procedure in Section 412-02.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
T8 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST U: U0165:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

REFER to: Rear Climate Control - System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
RHVAC U0165:00 Communication Lost with Rear HVAC Control Module: No Sub Type Information This DTC is set in the HVAC Control Module when data messages from the HVAC Control Module are not received for more than 5 seconds.

Possible Sources

  • Vehicle Communication Bus
  • HVAC control module
  • HVAC control module
U1 CHECK CUSTOMER CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to U2
No CLEAR the DTC. The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
U2 CHECK COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Does the RHVAC Control Module pass the network test?
Yes GO to U3
No CHECK that the RHVAC Control Module is not communicating with the diagnostic scan tool.
REFER to: Communication Network (418-00 Communication Network, Diagnosis and Testing).
U3 RETRIEVE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE SELF-TEST
  • Using a diagnostic scan tool, perform a self-test of the RHVAC Control Module.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the RHVAC Control Module DTC Chart in this section.
No GO to U4
U4 RETRIEVE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE SELF-TEST
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U3003:16 or DTC U3003:17 stored?
Yes For U3003:16 GO to Pinpoint Test AM
For U3003:17 GO to Pinpoint Test AN
No GO to U5
U5 RECHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U0165:00 still present?
Yes GO to U6
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
U6 CHECK DTC U0165:00 IS SET IN OTHER MODULES
  • Using the diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, retrieve all continuous memory diagnostic trouble codes (DTCs).

Is DTC U0165:00 set in other network modules?
Yes GO to U7
No GO to U8
U7 CHECK RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RHVAC Control Module electrical connector (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the RHVAC Control Module electrical connector. Make sure it is fully seated and locks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK in OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new RHVAC Control Module. REFER to the appropriate procedure in Section 412-02.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
U8 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST V: U0253:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

For control logic, REFER to Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U0253:00 Lost Communication with Auxiliary Protocol Interface Module: No Sub Type Information This DTC is set in the HVAC control module if data messages received from the APIM are missing for more than 5 seconds.

Possible Sources

  • Vehicle Communication Bus
  • APIM
  • HVAC control module
V1 VERIFY THE CUSTOMER CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to Step 2
No CLEAR the DTC. The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
V2 CHECK THE COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Does the APIM pass the network test?
Yes GO to V3
No DIAGNOSE: APIM does not communicate with the diagnostic scan tool.
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
V3 RETRIEVE STORED DIAGNOSTIC TROUBLE CODES (DTCS) FROM APIM (SYNC MODULE) SELF-TEST
  • Using the diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER TO the appropriate procedure in Group 415.
No GO to V4
V4 RETRIEVE STORED DIAGNOSTIC TROUBLE CODES (DTCS) FROM HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE SELF-TEST
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U3003:16 or DTC U3003:17 stored?
Yes For U3003:16 GO to Pinpoint Test AM
For U3003:17 GO to Pinpoint Test AN
No GO to V5
V5 RECHECK DIAGNOSTIC TROUBLE CODES (DTCS) IN HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC U0253:00 still present?
Yes GO to V6
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
V6 CHECK DTC (DIAGNOSTIC TROUBLE CODE) U0253:00 IN OTHER MODULES
  • Using the diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, retrieve all continuous memory diagnostic trouble codes (DTCs).

Is DTC U0253:00 set in any other network modules?
Yes GO to V7
No GO to V8
V7 CHECK APIM (SYNC MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the APIM electrical connector (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the APIM electrical connector. Make sure it is correctly seated and latched.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided procedure (APIM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
V8 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST W: U1000:00

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

For control logic, REFER to Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U1000:00 Solid State Driver Protection Active - Driver Disabled: No Sub Type Information This DTC is set when the HVAC control module field effect transistor (FET) protection circuit strategy for actuator output signals has reached 1/3, 2/3 or 3/3 of maximum.

Possible Sources

  • Vehicle Communication Bus
  • Incomplete or Incorrect PMI Procedures
  • HVAC control module
W1 RECHECK DIAGNOSTIC TROUBLE CODES (DTCS) IN HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is U1000:00 present?
Yes For DTC U1000:00, first REPAIR all HVAC control module no-communication diagnostic trouble codes, then CLEAR the codes and CHECK for normal operation.
No The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
PINPOINT TEST X: B102E:11, B102E:15, B102E:92

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Ambient air quality sensor, REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B102E:11 Air Quality Sensor: Short to Ground The module detects a voltage lower than expected on the sensor feedback circuit, indicating a short to ground.
HVAC B102E:15 Air Quality Sensor: Short to Battery or Open The module detects a higher than expected voltage on the sensor feedback circuit, indicating a short to voltage or an open circuit in the circuit or sensor.
HVAC B102E: 92 Air Quality Sensor: Performance or Incorrect Operation The module detects unstable voltages from the sensor.

Possible Sources

  • Wiring, Terminals or Connectors
  • Ambient air quality sensor
  • HVAC control module

Visual Inspection and Pre-checks

  • Check that fuse BCMC 25 (10A) is good.
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
X1 CHECK AMBIENT AIR QUALITY SENSOR CIRCUITS FOR SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • Disconnect the ambient air quality sensor C1744.
  • Turn OFF fuse BCMC 25 (10A).
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1744-1 Ground
    C1744-3 Ground

Is voltage present?
Yes REPAIR the faulty circuit.
No GO to X2
X2 CHECK AMBIENT AIR QUALITY SENSOR CIRCUITS FOR SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1744-1 Ground
    C1744-3 Ground

Is the resistance greater than 10000 ohms?
Yes GO to X3
No REPAIR the faulty circuit.
X3 CHECK AMBIENT AIR QUALITY SENSOR CIRCUITS FOR OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1744-1 Fuse BCMC 25 (10A), cavity (component side)

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1744-2 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1744-3 C228A-15

Is the resistance less than 3 ohms?
Yes GO to X4
No REPAIR the faulty circuit.
X4 CHECK AMBIENT AIR QUALITY SENSOR CIRCUITS FOR SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1744-1 C1744-2
    C1744-1 C1744-3
    C1744-2 C1744-3

Is the resistance greater than 10000 ohms?
Yes INSTALL a new ambient air quality sensor. REFER TO the appropriate procedure in section 412-00.
CHECK the system for normal operation. If the concern is not resolved, GO to X5.
No REPAIR the circuits.
X5 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST Y: B1A63:11, B1A63:15, B1A64:11, B1A64:15

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The solar load sensor provides information to the HVAC control module indicating the intensity of solar load on the vehicle, and the HVAC control module adjusts the system based on this information.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B1A63:11 Right Solar Sensor: Short to Ground The module detects a short to ground in the right solar load sensor feedback circuit.
HVAC B1A63:15 Right Solar Sensor: Short to Battery or Open Circuit The module detects an open or short to voltage in the right solar load sensor feedback circuit.
HVAC B1A64:11 Left Solar Sensor: Short to Ground The module detects a short to ground in the left solar load sensor feedback circuit.
HVAC B1A64:15 Left Solar Sensor: Short to Battery or Open Circuit The module detects an open or short to voltage in the left solar load sensor feedback circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Auto Lamp and Solar Radiation Sensor
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
Y1 CHECK SOLAR LOAD SENSOR CIRCUITS FOR SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the solar load sensor C286.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C286-1 Ground
    C286-2 Ground
    C286-3 Ground
    C286-4 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to Y2
Y2 CHECK SOLAR LOAD SENSOR CIRCUITS FOR SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C286-1 Ground
    C286-2 Ground
    C286-3 Ground
    C286-4 Ground

Is the resistance greater than 10000 ohms?
Yes GO to Y3
No REPAIR the circuit.
Y3 CHECK SOLAR LOAD SENSOR CIRCUITS FOR OPEN
  • Disconnect C2280B.
  • Disconnect HVAC Control Module C228B.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C286-1 C228B-22
    C286-3 C228B-21

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C286-2 C2280B-24
    C286-4 C2280B-22

Is the resistance less than 3 ohms?
Yes GO to Y4
No REPAIR the circuit.
Y4 CHECK SOLAR LOAD SENSOR CIRCUITS FOR SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C286-1 C286-2
    C286-1 C286-3
    C286-1 C286-4
    C286-2 C286-3
    C286-2 C286-4
    C286-3 C286-4

Is the resistance greater than 10000 ohms?
Yes INSTALL a new solar load sensor. REFER TO the appropriate procedure in section 412.
CLEAR the diagnostic trouble codes (DTCs). REPEAT the self-test. If the code returns, GO to Y5.
No REPAIR the circuits.
Y5 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST Z: B10B3:11, B10B3:15, B10B4:11, B10B4:15, B10B5:11, B10B5:15, B10B6:11, B10B6:15

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The discharge air sensors provide a variable voltage signal to the HVAC control module based on the temperature of the air leaving the outlet. The HVAC control module adjusts the system based on the voltage from each sensor.

Each airflow sensor receives voltage from the HVAC control module, and all sensors share a common sensor ground. An open or short to ground, short to voltage in one or more of these circuits, or a faulty discharge air sensor causes the HVAC control module to set one or more diagnostic trouble codes (DTCs).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B10B3:11 Right Panel Outlet Air Temperature: Short to Ground The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B3:15 Right Panel Outlet Air Temperature: Short to Battery or Open Circuit The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B4:11 Right Floor Outlet Air Temperature: Short to Ground The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B4:15 Right Floor Outlet Air Temperature: Short to Battery or Open Circuit The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B5:11 Left Panel Outlet Air Temperature: Short to Ground The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B5:15 Left Panel Outlet Air Temperature: Short to Battery or Open Circuit The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B6:11 Left Floor Outlet Air Temperature: Short to Ground The module detects erratic voltages from the air discharge temperature sensor.
HVAC B10B6:15 Left Floor Outlet Air Temperature: Short to Battery or Open Circuit The module detects erratic voltages from the air discharge temperature sensor.

Possible Sources

  • Wiring, Terminals or Connectors
  • Air Discharge Temperature Sensor
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
Z1 CHECK DISCHARGE AIR TEMPERATURE SENSOR OUTPUT VOLTAGE
  • Ignition OFF.
  • Disconnect the suspect air discharge temperature sensor:
    • Driver Side Footwell Air Discharge Temperature Sensor C2436
    • Passenger Side Footwell Air Discharge Temperature Sensor C2437
    • Driver Side Instrument Panel (Panel) Air Discharge Temperature Sensor C2438
    • Passenger Side Instrument Panel (Panel) Air Discharge Temperature Sensor C2439
  • The ignition is on.
  • On the HVAC controls, select the PANEL mode.
  • For the driver side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2436-1 C2436-3
  • For the passenger side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2437-1 C2437-3
  • For the driver side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2438-1 C2438-3
  • For the passenger side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2439-1 C2439-3

Are the voltages between 4.7 and 5.1 volts?
Yes INSTALL a new discharge air temperature sensor. REFER TO the appropriate procedure in section 412-00.
CLEAR the diagnostic trouble codes (DTCs). REPEAT the self-test. If the code returns, GO to Z6.
No GO to Z2
Z2 CHECK DISCHARGE AIR TEMPERATURE SENSOR CIRCUITS FOR SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the HVAC control module C228A and C228B.
  • The ignition is on.
  • For the driver side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2436-1 Ground
    C2436-3 Ground
  • For the passenger side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2437-1 Ground
    C2437-3 Ground
  • For the driver side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2438-1 Ground
    C2438-3 Ground
  • For the passenger side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2439-1 Ground
    C2439-3 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to Z3
Z3 CHECK DISCHARGE AIR TEMPERATURE SENSOR CIRCUITS FOR SHORT TO GROUND
  • Ignition OFF.
  • For the driver side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2436-1 Ground
    C2436-3 Ground
  • For the passenger side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2437-1 Ground
    C2437-3 Ground
  • For the driver side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2438-1 Ground
    C2438-3 Ground
  • For the passenger side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2439-1 Ground
    C2439-3 Ground

Is the resistance greater than 10000 ohms?
Yes GO to Z4
No REPAIR the circuit.
Z4 CHECK DISCHARGE AIR TEMPERATURE SENSOR CIRCUITS FOR OPEN
  • For the driver side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2436-1 C228A-25
    C2436-3 C228A-26
  • For the passenger side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2437-1 C228A-24
    C2437-3 C228A-26
  • For the driver side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2438-1 C228B-7

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2438-3 C228A-26
  • For the passenger side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2439-1 C228B-6

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2439-3 C228A-26

Is the resistance less than 3 ohms?
Yes GO to Z5
No REPAIR the circuit.
Z5 CHECK DISCHARGE AIR TEMPERATURE SENSOR CIRCUITS FOR SHORT CIRCUIT
  • For the driver side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2436-1 C2436-3
  • For the passenger side footwell air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2437-1 C2437-3
  • For the driver side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2438-1 C2438-3
  • For the passenger side instrument panel air discharge temperature sensor, measure:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2439-1 C2439-3

Is the resistance greater than 10000 ohms?
Yes INSTALL a new discharge air temperature sensor. REFER TO the appropriate procedure in section 412-00.
CLEAR the diagnostic trouble codes (DTCs). REPEAT the self-test. If the code returns, GO to Z6.
No REPAIR the circuit.
Z6 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AA: P193E

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The PCM controls the air conditioning compressor clutch coil based on messages received from the BCM over the HS-CAN. When the HVAC control module determines that the air conditioning compressor must be activated, either by driver request or due to automatic climate control settings, the HVAC control module sends a message to the BCM over the MS-CAN, then the BCM sends a message to the PCM to engage the air conditioning compressor.

An internal fault in the PCM, BCM or HVAC control module, or a communication fault on the MS-CAN or HS-CAN, causes the PCM to set a DTC.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P193E:00 A/C Clutch Request Signal: No Sub Type Information This DTC sets when the PCM does not receive an air conditioning request from the BCM.

Possible Sources

  • Network communication faults
  • BCM
  • PCM
  • HVAC control module
AA1 CHECK THE CUSTOMER CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to AA2
No CLEAR the DTC. The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
AA2 CHECK THE COMMUNICATION NETWORK
  • Using the diagnostic scan tool, perform the network test.

Do the BCM, PCM and HVAC control module pass the network test?
Yes GO to AA3
No DIAGNOSE BCM, HVAC control module or PCM not communicating with the diagnostic scan tool.
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
AA3 CHECK PCM (POWERTRAIN CONTROL MODULE) AIR CONDITIONING (A/C) REQUEST PID (PARAMETER IDENTIFICATION) SIGNAL
  • Start the engine.
  • Access the PCM and monitor the AC_REQ PID

  • On the HVAC controls, select PANEL mode, then press the A/C button (indicator illuminated).

Does the PID display YES when the A/C button indicator is on?
Yes GO to AA7.
No GO to AA4
AA4 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE A/C (AIR CONDITIONING) SWITCH PID (PARAMETER IDENTIFICATION)
  • Access the HVAC and monitor the CC_SW_AC PID

  • On the HVAC controls, press and release the A/C button.

Does the PID display ON when the A/C button indicator is illuminated?
Yes GO to AA6
No GO to AA5
AA5 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins – install new terminals or pins
    • backed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AA6 CHECK BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM electrical connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins – install new terminals or pins
    • backed-out pins - install new pins as necessary
  • Connect all BCM electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists, INSTALL a new BCM.
REFER TO: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AA7 CHECK PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins – install new terminals or pins
    • backed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AB: C1B14:11, C1B14:12

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The reference voltage is supplied to the HVAC actuators and one sensor from the HVAC control module over a common circuit, and the signal returns to the HVAC control module over one common circuit. All components that share these two circuits are listed in this specific test. Access to these components is difficult.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC C1B14:11 Sensor Supply Voltage A: Circuit Short to Ground This DTC sets when the module detects a voltage of less than 4.5 V on the actuator supply circuit, indicating a short to ground.
HVAC C1B14:12 Sensor A Supply Voltage: Short to Battery This DTC sets when the module detects a voltage greater than 5.5 V in the actuator supply circuit, indicating a short to battery voltage.

Possible Sources

  • Wiring, Terminals or Connectors
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AB1 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Using the diagnostic scan tool, perform the HVAC control module self-test.

Is DTC C1B14:11 or C1B14:12 present?
Yes GO to AB2
No CONFIRM the customer concern. REFER TO the symptom chart in this section.
AB2 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE REFERENCE VOLTAGE AND RETURN SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to AB3
AB3 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE REFERENCE VOLTAGE AND RETURN SIGNAL CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AB4
No REPAIR the circuit.
AB4 CHECK THE REFERENCE VOLTAGE CIRCUIT AND RETURN SIGNAL CIRCUIT FOR A SHORT TOGETHER
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 C228A-2

Is the resistance greater than 200 Ohms?
Yes GO to AB6
No GO to AB5
AB5 CHECK THE AIR CONDITIONING (A/C) COMPONENTS
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 C228A-2
  • While measuring resistance, disconnect the following components one at a time, in sequence. Stop disconnecting components if the measured resistance exceeds 200 Ohms.
    • Air Distribution Door Actuator C236
    • Recirculation Air Door Actuator C289
    • Driver Side Temperature Door Actuator with Sensor C2091
    • Passenger Side Temperature Door Actuator C2092
    • In-Vehicle Temperature and Humidity Sensor C910
    • Rear Air Distribution Door Actuator C4854
    • Rear Temperature Door Actuator C4855

Did the resistance rise above 200 Ohms?
Yes INSTALL a new sensor or actuator (the latter disconnected). Refer to the appropriate section in Group 412 for the procedure. When installing the actuator, CONNECT the actuator electrical circuit connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected.
No REPAIR the circuits.
AB6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AC: REAR BLOWER MOTOR INOPERATIVE

For circuit and connector information, refer to Wiring Diagrams Cell 52.

Normal Operation and Fault Symptoms

Rear blower motor. REFER TO: Rear Climate Control System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B10BA:12 Rear Blower Motor Control: Short to Battery The module detects a high voltage on the blower motor speed PWM control circuit, indicating a short to battery. The blower motor does not operate.
HVAC B10BA:14 Rear Blower Motor Control: Short to Ground or Open The module detects no voltage on the blower motor speed PWM control circuit, indicating a short to ground or an open circuit. The blower motor will run at full speed if the circuit is shorted to ground. The blower motor will not operate with an open circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Fuse
  • Rear Blower Motor Relay (non-serviceable, part of BJB)
  • Rear Blower Motor
  • Rear Blower Motor Speed Controller
  • HVAC control module

Visual Inspection and Pre-checks

  • Make sure that BCMC fuse 88 (20 A) is good.
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
AC1 CHECK THE REAR BLOWER MOTOR OPERATION
  • The ignition is on.
  • On the HVAC controls, select each rear blower speed position.

Does the rear blower motor operate in all positions?
Yes GO to Pinpoint Test advertisement
No GO to AC2
AC2 CHECK THE REAR BLOWER MOTOR SPEED CONTROLLER GROUND CIRCUIT
  • Ignition OFF.
  • Disconnect the rear blower motor speed controller C4343.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-1 Ground

Is the resistance less than 3 ohms?
Yes GO to AC3
No REPAIR the circuit.
AC3 CHECK THE REAR BLOWER MOTOR SPEED CONTROL AND REAR BLOWER MOTOR VOLTAGE SUPPLY CIRCUITS FOR AN OPEN
  • Disconnect the rear blower motor C4334.
  • Disconnect BCMC C1035A.
  • Action:
    Click to display the connectors

    Rear Blower Motor Speed Controller


    Positive lead Measurement/Action Negative lead
    C4343-5 C1035A-5

    Click to display the connectors

    Rear Blower Motor


    Positive lead Measurement/Action Negative lead
    C4334-1 C1035A-5

Is the resistance less than 3 ohms?
Yes GO to AC4
No REPAIR the circuit.
AC4 CHECK THE REAR BLOWER MOTOR SPEED CONTROLLER FOR VOLTAGE SUPPLY
  • Connect BCMC C1035A.
  • The ignition is on.
  • On the HVAC controls, select the maximum rear blower speed.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-5 C4343-1

Is the voltage greater than 11 volts?
Yes GO to AC5
No CHECK that BCMC fuse 88 (20A) is good.
If not good, REFER to the wiring diagrams to determine possible causes of the short circuit.
If good, INSTALL a new BCMC.
AC5 CHECK THE PWM (PULSE WIDTH MODULATION) CIRCUIT BETWEEN THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE AND THE REAR BLOWER MOTOR SPEED CONTROLLER FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the HVAC control module C228C.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-2 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to AC6
AC6 CHECK THE PWM (PULSE WIDTH MODULATION) CIRCUIT BETWEEN THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE AND THE REAR BLOWER MOTOR SPEED CONTROLLER FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-2 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to AC7
No REPAIR the circuit.
AC7 CHECK THE PWM (PULSE WIDTH MODULATION) CIRCUIT BETWEEN THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE AND THE REAR BLOWER MOTOR SPEED CONTROLLER FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-2 C228C-18

Is the resistance less than 3 ohms?
Yes GO to AC8
No REPAIR the circuit.
AC8 CHECK THE REAR BLOWER MOTOR OPERATION USING A TEST LAMP IN PLACE OF THE REAR BLOWER MOTOR

NOTICE: The following step of the precision test uses a test lamp to simulate normal circuit loads. Use only the Rotunda test lamp (SGT27000) or an equivalent 250-300 mA incandescent test lamp. To avoid damaging the connector terminals, use the Rotunda Flex Probe kit to connect the test lamp probe to the vehicle. Do not connect the test lamp probe directly to any connector.

  • Connect the rear blower motor speed controller C4343. Make sure it is properly seated and latched.
  • Connect the HVAC control module C228C. Make sure it is properly seated and latched.
  • Connect:
    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C4334-1 C4334-2
  • The ignition is on.
  • On the HVAC controls, select the rear blower maximum speed position.

Does the test lamp illuminate?
Yes INSTALL a new rear blower motor. Refer to the appropriate procedure in Group 412-02.
No GO to AC9
AC9 CHECK THE REAR BLOWER MOTOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BCMC fuse 88 (20A).
  • Disconnect the rear blower motor speed controller C4343.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4334-1 Ground
    C4334-2 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to AC10
AC10 CHECK THE REAR BLOWER MOTOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4334-1 Ground
    C4334-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AC11
No REPAIR the faulty circuit.
AC11 CHECK THE REAR BLOWER MOTOR GROUND CIRCUIT FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4334-2 C4343-6

Is the resistance less than 3 ohms?
Yes CONNECT the rear blower motor and BCMC fuse 88 (20A). GO to AC12
No REPAIR the faulty circuit.
AC12 CHECK THE REAR BLOWER MOTOR SPEED CONTROLLER OPERATION
  • Inspect the rear blower motor speed controller electrical connector.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the electrical connector of the rear fan motor speed controller. Make sure it is correctly installed and clicks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service bulletin exists for this condition, DISCONTINUE this test and FOLLOW the service bulletin instructions. If no service information applies, INSTALL a new rear fan motor speed controller. Refer to the appropriate procedure in Section 412-02. CHECK the system for normal operation. If the condition persists, GO to AC13.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AC13 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AD: REAR BLOWER MOTOR OPERATES INCORRECTLY

For circuit and connector information, refer to Wiring Diagrams Cell 52.

Normal Operation and Fault Symptoms

Rear blower motor. REFER TO: Rear Climate Control System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B10BA:14 Rear Blower Motor Control: Short to Ground or Open The module detects no voltage on the blower motor speed PWM control circuit, indicating a short to ground or an open circuit. The blower motor will run at full speed if the circuit is shorted to ground. The blower motor will not operate with an open circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Rear Blower Motor Speed Controller
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
AD1 CHECK THE REAR FAN MOTOR OPERATION
  • The ignition is on.
  • On the RHVAC controls, select each fan speed position.

Does the rear blower motor operate in all positions?
Yes GO to AD2
No GO to Pinpoint Test AC
AD2 CHECK THE REAR FAN MOTOR SPEED CONTROL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect fuse BCMC 40 (40A).
  • Disconnect the rear blower motor speed controller C4343.
  • Disconnect HVAC Control Module C228A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-2 Ground
    C4343-5 Ground
    C4343-6 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to AD3
AD3 CHECK THE REAR FAN MOTOR SPEED CONTROL CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4343-2 Ground
    C4343-5 Ground
    C4343-6 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AD4
No REPAIR the faulty circuit.
AD4 CHECK THE REAR FAN MOTOR SPEED CONTROL OPERATION
  • Disconnect and inspect all electrical connectors of the rear fan motor speed controller.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all electrical connectors of the rear fan motor speed controller. Make sure they are correctly installed and secured.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service bulletin exists for this condition, DISCONTINUE this test and FOLLOW the service bulletin instructions. If no service information applies, INSTALL a new rear fan motor speed controller. Refer to the appropriate procedure in Section 412-02. CHECK the system for normal operation. If the condition persists, GO to AD5.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AD5 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AE: INCORRECT OR MISDIRECTED AIRFLOW FROM OUTLETS ON RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) SYSTEM

For circuit and connector information, refer to Wiring Diagrams Cell 52.

Normal Operation and Fault Symptoms

Air Handling, REFER TO: Rear Climate Control System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B11E4:07 Rear Air Distribution Door Motor: Mechanical Malfunction The module detects that the actuator motor control is disabled. Wake-up, no actuator movement, stops before reaching the target position within 15 seconds. This condition may be caused by an open circuit or a mechanical failure.
HVAC B11E4:11 Rear Air Distribution Door Motor: Short to Ground The module detects a voltage below 1 V in the actuator feedback circuit, indicating a short to ground.
HVAC B11E4:12 Rear Air Distribution Door Motor: Short to Battery The module detects a short to voltage or an open circuit in the actuator drive circuits when a motor movement is commanded.
HVAC B11E4:13 Rear Air Distribution Door Motor: Circuit Open The module detects a short to voltage on the temperature door actuator circuit when commanded to move the motor.
HVAC B1B7D:11 Rear Air Distribution Actuator: Short to Ground The module detects a voltage higher than expected in the actuator motor circuit when ground is applied to drive the motor, indicating a short to voltage.
HVAC B1B7D:15 Rear Air Distribution Actuator: Short to Battery or Open The module detects no voltage in the actuator motor circuit when ground is applied to drive the motor, indicating an open circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Rear Air Distribution Door Actuator
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
AE1 CHECK THE REAR AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the HVAC Control Module C228A and C228C.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228C-15 Ground
    C228C-16 Ground
    C228C-8 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to AE2
AE2 CHECK THE REAR AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228C-15 Ground
    C228C-16 Ground
    C228C-8 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AE3
No REPAIR the faulty circuit.
AE3 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Disconnect the rear air distribution door actuator C4854.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228C-15 C4854-1
    C228C-16 C4854-2
    C228C-8 C4854-5

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 C4854-4
    C228A-2 C4854-6

Is the resistance less than 3 ohms?
Yes GO to AE4.
No REPAIR the circuit.
AE4 CHECK THE VOLTAGE IN THE REAR AIR DISTRIBUTION DOOR ACTUATOR POWER SUPPLY CIRCUITS
  • Connect the HVAC Control Module C228A and C228C.
  • The ignition is on.
  • On the front HVAC controls, select Rear Power On.
  • On the RHVAC controls, select a temperature setting between cold and hot, and set the fan to the lowest setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4854-4 Ground

Is there voltage present?
Yes GO to AE5.
No GO to Pinpoint Test AB
AE5 CHECK THE ACTUATOR OPERATION
  • Ignition OFF.
  • Disconnect and inspect the rear air distribution door actuator connector (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect all disconnected connectors. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new rear air distribution door actuator. Refer to the appropriate procedure in Section 412-02. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. CHECK the system for normal operation. If the condition persists, GO to AE6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AE6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AF: REAR TEMPERATURE DOOR INOPERATIVE OR OPERATES INCORRECTLY

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Air Handling, REFER TO: Rear Climate Control System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B10B7:11 Rear Outlet Air Temperature: Circuit Short to Ground The module detects a short to ground in the rear temperature door actuator feedback circuit when motor movement is commanded.
HVAC B10B7:15 Rear Outlet Air Temperature: Short to Battery or Open The module detects a short to voltage or an open circuit in the rear temperature door actuator feedback circuit when motor movement is commanded.
HVAC B11E3:07 Rear HVAC Temperature Door Motor: Mechanical Malfunction The module detects an open rear temperature door actuator drive circuit when motor movement is commanded. This failure may be caused by an open circuit or a mechanical malfunction.
HVAC B11E3:11 HVAC Rear Blend Door Motor: Short to Ground The module detects a short to ground in the rear temperature door actuator motor circuit. Motor movement is possible in one direction only.
HVAC B11E3:12 HVAC Rear Blend Door Motor: Short to Battery The module detects a short to voltage in the rear temperature door actuator motor circuit when motor movement is commanded. Motor movement is possible in one direction only.
HVAC B11E3:13 HVAC Rear Blend Door Motor: Circuit Open The module detects an open rear temperature door actuator motor circuit when motor movement is commanded. Motor movement is possible in one direction only.

Possible Sources

  • Wiring, Terminals or Connectors
  • Rear Temperature Door Actuator
  • Rear Temperature Door Binding or Sticking
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.
AF1 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the HVAC Control Module C228A and C228C.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228C-11 Ground
    C228C-12 Ground
    C228C-6 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to AF2.
AF2 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228C-11 Ground
    C228C-12 Ground
    C228C-6 Ground

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 Ground
    C228A-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AF3.
No REPAIR the faulty circuit.
AF3 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Disconnect the rear air distribution door actuator C4855.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228C-11 C4855-1
    C228C-12 C4855-2
    C228C-6 C4855-5

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C228A-3 C4855-4
    C228A-2 C4855-6

Is the resistance less than 3 ohms?
Yes GO to AF4
No REPAIR the circuit.
AF4 CHECK THE VOLTAGE IN THE REAR TEMPERATURE DOOR ACTUATOR POWER SUPPLY CIRCUIT
  • Connect the HVAC Control Module C228A and C228C.
  • The ignition is on.
  • On the front HVAC controls, select Rear Power On.
  • On the RHVAC controls, select a temperature setting between cold and hot, and set the fan to the lowest setting.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C4855-4 Ground

Is there voltage present?
Yes GO to AF5
No GO to Pinpoint Test AB
AF5 CHECK THE ACTUATOR FOR CORRECT OPERATION
  • Ignition OFF.
  • Disconnect and inspect the rear door temperature sensor actuator connector (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Reconnect all disconnected connectors. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new rear door actuator with temperature sensor. Refer to the appropriate procedure in Group 412-02. CONNECT the actuator electrical connector before the HVAC control module. This allows the actuator to calibrate when the HVAC control module is connected. CHECK the system for normal operation. If the concern persists, GO to AF6.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AF6 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all HVAC control module electrical connectors. Make sure they are seated and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AG: AUTO START-STOP DEACTIVATION INDICATOR INOPERATIVE OR OPERATES INCORRECTLY

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Console Instrument Panel Switch Assembly - Auto Start-Stop Deactivation Switch. REFER TO: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B12CA:11 Start/Stop Eco-Start Status Indicator: Short to Ground This DTC sets when the HVAC control module detects lower than expected voltage in the circuits, indicating a short to ground.
HVAC B12CA:15 Start/Stop Eco-Start Status Indicator: Short to Battery or Open Circuit This diagnostic trouble code is set when the HVAC control module detects circuit voltages above the expected range, indicating a short to a power supply.

Possible Sources

  • Wiring, Terminals or Connectors
  • Instrument panel console switch assembly
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AG1 CHECK THE AUTO START-STOP DEACTIVATION SWITCH INDICATOR AND LED CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect HVAC Control Module C228B.
  • Disconnect the drive mode switch C3685.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-23 Ground
    C228B-24 Ground

Is there voltage present?
Yes REPAIR the damaged circuits.
No GO to AG2
AG2 CHECK THE AUTO START-STOP DEACTIVATION SWITCH INDICATOR AND LED CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-23 Ground
    C228B-24 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AG3
No REPAIR the damaged circuits.
AG3 CHECK THE AUTO START-STOP DEACTIVATION SWITCH INDICATOR AND LED CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-23 C3685-4
    C228B-24 C3685-11

Is the resistance less than 3 ohms?
Yes GO to AG4
No REPAIR the damaged circuits.
AG4 CHECK THE AUTO START-STOP DEACTIVATION SWITCH INDICATOR AND LED CIRCUITS FOR A SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C228B-23 C228B-24

Is the resistance greater than 10000 Ohms?
Yes INSTALL a new drive mode switch. CHECK the system for normal operation. If the concern persists, GO to AG5.
No REPAIR the circuits.
AG5 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all HVAC electrical connectors to the control module. Make sure they are seated and locked correctly. WAIT 20 seconds for the range calibration to complete after reconnecting the module before any further evaluation or measurement. If the actuator range calibration does not start or was interrupted, PERFORM the HVAC calibration procedure using the diagnostic scan tool.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AH: B10B8:63

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Climate control buttons held down for too long may cause this DTC to be set.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC B10B8:63 Buttons: circuit/component timeout Buttons held down for too long may set this DTC.
RVVAC B10B8:63 Buttons: circuit/component timeout Buttons held down for too long may set this DTC.

Possible Sources

  • HVAC control module
  • HVAC control module
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AH1 CLEAN HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE BUTTONS
  • Ignition OFF.
  • Disconnect all HVAC control module connectors or the RHVAC control module connector.
  • Attempt to clean the buttons on the affected HVAC controls. For recommended cleaning agents, refer to the owner's literature.
  • Reconnect all disconnected electrical connectors. Make sure they are fully seated and locked.
  • The ignition is on.
  • Using a diagnostic scan tool, clear the diagnostic trouble codes (DTCs) in the affected module.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes For the HVAC control module, GO to AH2.
For the RHVAC control module, GO to AH3.
No The system is currently operating correctly. The concern may have been caused by a stuck or dirty button.
AH2 CHECK THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all HVAC electrical connectors to the control module. Make sure they are seated and locked correctly. WAIT 20 seconds for the range calibration to complete after reconnecting the module before any further evaluation or measurement. If the actuator range calibration does not start or was interrupted, PERFORM the HVAC calibration procedure using the diagnostic scan tool.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AH3 CHECK THE RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RHVAC control module electrical connector.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the RHVAC Control Module electrical connector. Make sure it is fully seated and locks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK in OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new RHVAC control module. REFER to the appropriate procedure in Group 412-02.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AI: ACCM (AIR CONDITIONING CONTROL MODULE) A/C (AIR CONDITIONING) ELECTRIC COMPRESSOR INOPERATIVE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

The ACCM is an integral part of the electric air conditioning compressor and cannot be removed or serviced separately. The ACCM has both low-voltage and high-voltage electrical connections. The ACCM requires a low-voltage system operating voltage of 9 to 16 volts. The ACCM also requires a high-voltage system operating voltage of 100 to 467 volts. The ACCM has a single ground circuit located in the engine compartment wiring harness. Excessive resistance or an open in one or more of these circuits, a discharged battery or a faulty charging system will set a DTC in the ACCM.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
ACCM P0562:00 System Low Voltage: No Sub-type Information This DTC is set when the ACCM detects low-voltage system voltage below 8.5 V. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
ACCM P0563:00 System High Voltage: No Sub-type Information This diagnostic trouble code is set when the ACCM detects low-voltage system voltage above 16.5 V. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
ACCM P0AFA:16 Hybrid/Electric Vehicle Battery System Low Voltage: Circuit Voltage Below Threshold This DTC is set when the ACCM detects high-voltage system voltage dropping below 100 volts. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
ACCM P0AFB:17 Hybrid/Electric Vehicle Battery System High Voltage: Circuit Voltage Above Threshold This DTC is set when the ACCM detects high-voltage system voltage above 494 volts. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
ACCM P0AFB:1C Hybrid/Electric Vehicle Battery System High Voltage: Circuit Voltage Out of Range This DTC is set when the ACCM detects high system voltage exceeding 650 volts. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
ACCM B11EE:19 Air Conditioning Compressor: Current in Circuit Above Threshold This DTC is set when the ACCM detects excessive current in the low-voltage circuit. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
ACCM B11EE: 4B Air Conditioning Compressor: Overheating This DTC sets when the ACCM detects excessive internal heating. The electric air conditioning compressor motor is shut down. The air conditioning does not operate.
ACCM B11EE: 92 Air Conditioning Compressor: Performance or Incorrect Operation This DTC is set when the number of shutdowns due to "overcurrent" or "start failure" exceeds the specified value. The electric air conditioning compressor motor is shut off. The air conditioning does not operate.
SOBDMC P0D6D: 00 Air Conditioning Compressor "A" Low Motor Voltage: No Sub-type Information The signal received from the ACCM indicates that the motor voltage is outside the acceptable range.
SOBDMC P0D6F: 00 Air Conditioning Compressor "A" High Motor Current: No Sub-type Information Test fails when the signal from the ACCM indicates excessive motor current.
SOBDMC P0D71:00 Air Conditioning Compressor Control Module "A" Internal Temperature Sensor Characteristics: no subtype information Test fails when the ACCM indicates a fault in the internal temperature sensor.
SOBDMC P26FD: 00 Air Conditioning Compressor Control Module "A" Internal Performance: No Sub-type Information Test fails when the ACCM indicates an internal control module performance error.
SOBDMC P2D41:00 Air Conditioning Compressor "A" Motor Voltage "B" Characteristics: no subtype information Test fails when the ACCM indicates a motor voltage "B" error.
SOBDMC P2D42:00 Air Conditioning Compressor "A" Motor Low Voltage "B": no subtype information Test fails when the ACCM indicates a motor voltage "B" error.
SOBDMC P2D44:00 Air Conditioning Compressor "A" Motor Characteristics: no subtype information Test fails when the ACCM indicates a motor fault.

Possible Sources

  • Fuse
  • Wiring, Terminals or Connectors
  • ACCM [Electric Air Conditioning Compressor]
AI1 DCDC (DC/DC CONVERTER CONTROL MODULE) SELF-TEST
  • Using the scan tool, perform the DCDC self-test.

Are there any DCDC Diagnostic Trouble Codes (DTCs) present?
Yes
SEE: DC/DC Converter Module (414-05 Voltage Inverter/Converter, Diagnosis and Testing).
No GO to AI2
AI2 PERFORM BECM (BATTERY ENERGY CONTROL MODULE) SELF-TEST
  • Using the scan tool, perform the BECM self-test.

Are there any BECM Diagnostic Trouble Codes (DTCs) present?
Yes
SEE: High-Voltage Battery, Mounting and Cables (414-03 High-Voltage Battery, Mounting and Cables, Diagnosis and Testing).
No GO to AI3
AI3 RECHECK ACCM (AIR CONDITIONING CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Place the vehicle in Ready to Drive mode.
  • Using the diagnostic scan tool, clear the ACCM diagnostic trouble codes (DTCs).
  • Using the diagnostic scan tool, perform the ACCM self-test.

Does DTC P0562:00, P0563:00, P0AFA:16, P0AFB:17, P0AFB:1C, B11EE:19, B11EE:4B or B11EE:92 return?
Yes GO to AI4
No IGNORE the DTC and CONTINUE diagnosis of other DTCs or symptoms. GO to the ACCM DTC Chart or Symptom Chart - Climate Control in this section.
AI4 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) MAIN ECU POWER SUPPLY VOLTAGE PID (PARAMETER IDENTIFICATION)
  • When the vehicle is in Ready to Drive mode,

    Access the ACCM and monitor the MAINECUV (V) PID.

    .

Is the PID voltage between 9 volts and 16 volts?
Yes GO to AI7
No GO to AI5
AI5 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) LOW-VOLTAGE POWER CIRCUIT

NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.

  • Ignition OFF.
  • Disconnect the ACCM C1803A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1803A-1 Ground

Is the voltage greater than 11 volts?
Yes GO to AI6
No CHECK BCMC fuses 8 (20A) or 14 (15A) for integrity. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams Manual to determine the possible causes of the short circuit.
AI6 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) GROUND CIRCUIT
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1803A-4 Ground

Is the resistance less than 3 ohms?
Yes GO to AI7
No REPAIR the circuit.
AI7 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) A/C ELECTRIC COMPRESSOR HIGH-VOLTAGE POWER SUPPLY (PARAMETER IDENTIFICATION)
  • When the vehicle is in Ready to Drive mode,

    Access the ACCM and monitor the ACCM_CHVS (V) PID.

    .

Is the PID voltage in the range of 100 to 467 volts?
Yes GO to AI10
No GO to AI8
AI8 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) A/C ELECTRIC COMPRESSOR HIGH-VOLTAGE CABLES FOR AN OPEN
  • Ignition OFF.
  • De-energize the high-voltage battery system.
    SEE: High-Voltage System Disabling (414-03 High-Voltage Battery, Mounting and Cables, General Procedures).
  • Disconnect the ACCM C1803B.
  • Disconnect for HEV, DCDC C1457A.
  • Disconnect for PHEV, cabin coolant heater C1815A.
  • Action:
    Click to display the connectors

    HEV


    Positive lead Measurement/Action Negative lead
    C1457A-1 C1803B-A
    C1457A-4 C1803B-B

    Click to display the connectors

    PHEV


    Positive lead Measurement/Action Negative lead
    C1803B-B C1815A-1
    C1803B-A C1815A-4

Is the resistance less than 3 ohms?
Yes GO to AI9
No For HEV, CHECK the high-voltage cable between the ACCM and the DCDC for signs of obvious short circuit. INSTALL a new cable (14B322).
SEE: High-Voltage Battery Cables - Hybrid Electric Vehicle (HEV) (414-03 High-Voltage Battery, Mounting and Cables, Removal and Installation). For PHEV, CHECK the high-voltage cable between the ACCM and the cabin coolant heater for signs of obvious short circuit. INSTALL a new cable (14B322) or (14B323).
AI9 CHECK HIGH-VOLTAGE LOW-AMPERAGE FUSE
  • Ignition OFF.
  • De-energize the high-voltage battery system.
    SEE: High-Voltage System Disabling (414-03 High-Voltage Battery, Mounting and Cables, General Procedures).
  • Remove the high-voltage battery electronics cover.
    SEE: High-Voltage Low-Amperage Fuse - Hybrid Electric Vehicle (HEV) (414-03 High-Voltage Battery, Mounting and Cables, Removal and Installation).
  • For HEV, measure the resistance of the high-voltage low-amperage fuse.
  • For PHEV, measure the resistance of the high-voltage low-amperage fuse.

Is the resistance less than 3 ohms?
Yes GO to AI10
No INSTALL a new (50A) high-voltage low-amperage fuse. For HEV, CHECK the high-voltage cable between the ACCM and the DCDC for signs of obvious short circuit. INSTALL a new cable (14B322).
SEE: High-Voltage Battery Cables - Hybrid Electric Vehicle (HEV) (414-03 High-Voltage Battery, Mounting and Cables, Removal and Installation). For PHEV, CHECK the high-voltage cable between the ACCM and the cabin coolant heater for signs of obvious short circuit. INSTALL a new cable (14B322) or (14B323).
CLEAR all Diagnostic Trouble Codes (DTCs). CHECK the system for normal operation. If the concern persists, GO to AI10.
AI10 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all ACCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • backed-out pins - install new pins as necessary
  • Connect all ACCM connectors. Make sure they are fully seated and locked.
  • Place the vehicle in Ready to Drive mode.
  • Using the diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Wait 10 seconds.
  • Place the vehicle in Ready to Drive mode.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If service information exists for this concern, STOP this test and FOLLOW the service information procedure. If no service information exists, INSTALL a new A/C electric compressor.
SEE: Air Conditioning (A/C) Compressor - 3.3 L Duratec-V6 - Hybrid (BP) (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AJ: CHECK CABIN HEATER COOLANT HEATER OPERATION P01EB:96, P2DA4:00, P2DA5:00, P2DA6:00, P2DA7:00, U069E:81, U069E:87

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Cabin Coolant Heater. SEE: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
SOBDMC P01EB: 96 Engine Coolant Heater "A" Control Circuit Performance: Internal Component Failure This DTC is related to a problem with the cabin coolant heater or its cooling circuit. Check for low coolant level, blocked valves, kinked hoses, incorrectly routed hoses, faulty coolant pumps. If the heater operates and the system heats the cabin, check the temperature sensors. Make sure the high-voltage connection to the heater is connected and there are no cable problems.
SOBDMC P2DA4:00 Coolant Heater "A" Internal Control Module Performance: No Sub-type Information Test fails under the following conditions: Cabin coolant heater reports internal short circuit, cabin coolant heater reports temperature sensor fault, cabin coolant heater reports current sensor fault. Cabin coolant heater is disabled.
SOBDMC P2DA5:00 Coolant Heater "A" Supply Voltage Circuit: No Sub-type Information Test fails when the cabin coolant heater reports a power supply module fault. This is reported by the cabin heater system and indicates a fault in the cabin coolant heater itself. Cabin coolant heater is disabled.
SOBDMC P2DA6:00 Coolant Heater "A" Overheat: No Sub-type Information The test fails when the cabin coolant heater reports an overtemperature fault. The cabin coolant heater reports this and indicates a fault in the cabin coolant heater itself. The cabin coolant heater is disabled.
SOBDMC P2DA7:00 Cabin Coolant Heater "A" Control Module System Voltage: no subtype information Test fails when the cabin coolant heater reports a fault of "HV voltage out of range". Cabin coolant heater is disabled.
SOBDMC U069E:81 Coolant Heater "A" Communication Lost: Incorrect Serial Data Received Cabin coolant heater is communicating on the LIN bus circuit. This is likely caused by an intermittent LIN fault.
SOBDMC U069E:87 Lost communication with Cabin Coolant Heater "A": no message Cabin coolant heater is communicating on the LIN bus circuit. If there is no communication with other LIN modules, the LIN wiring may be faulty. If only this LIN module is not communicating, the heater or its LIN bus branch may be faulty.

Possible Sources

  • Fuse
  • Wiring, Terminals or Connectors
  • Cabin Coolant Heater

Visual Inspection and Pre-checks

  • Make sure BCMC fuse 97 (10A) is in good condition.
WARNING: To avoid the risk of electrical shock, always strictly observe all warnings and service instructions, including instructions to de-energize the system. The high-voltage system operates at approximately 300 volts DC, supplied through high-voltage cables to its components and modules. High-voltage cables and wiring are identified by orange wire harness tape or orange wire insulation. All high-voltage components are marked with high-voltage warning labels bearing the high-voltage symbol. Failure to follow these instructions may result in serious personal injury or death.
NOTE: Before performing this pinpoint test, make sure the battery is charged to at least 50%. For charging information, refer to Section 414-03.
AJ1 CHECK CABIN COOLANT HEATER USING PARAMETER IDENTIFICATION (PID)

NOTICE: Operating the cabin coolant heater without the cabin coolant heater pump operating may damage the cabin coolant heater.

  • Place the vehicle in Ready to Drive mode.
  • Press the EV button (center console) and select EV Now.
  • Set the HVAC controls to Auto and set the temperature to 80°F.
  • Access the PCM and monitor HTRCABIN_PWM (%) PID.

  • Touch the heater core hoses.

Are the heater core hoses heated?
Yes GO to AJ10
No GO to AJ2
AJ2 CHECK ACCM (AIR CONDITIONING CONTROL MODULE) HIGH-VOLTAGE PID (PARAMETER IDENTIFICATION)
  • When the vehicle is in Ready to Drive mode,

    Access the ACCM and monitor the ACCM_CHVS (V) PID.


Is the PID voltage in the range of 100 to 467 volts?
Yes GO to AJ6
No GO to AJ3
AJ3 CHECK FOR PARTIALLY CONNECTED HIGH-VOLTAGE CONNECTORS
  • Ignition OFF.
  • De-energize the high-voltage battery system.
    SEE: High-Voltage System Disabling (414-03 High-Voltage Battery, Mounting and Cables, General Procedures).
  • Inspect the high-voltage ACCM C1803B, C1222 and cabin coolant heater C1815A (14B322) connectors for partially mated connections.

Is any connector not fully seated?
Yes RECONNECT the disconnected connectors. Make sure they are seated and locked correctly. CHECK the system for normal operation. If the concern persists, GO to AJ4
No GO to AJ4
AJ4 CHECK THE CABIN COOLANT HEATER HIGH-VOLTAGE CABLES FOR AN OPEN CIRCUIT

NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.

  • Ignition OFF.
  • De-energize the high-voltage battery system.
    SEE: High-Voltage System Disabling (414-03 High-Voltage Battery, Mounting and Cables, General Procedures).
  • Disconnect the high-voltage battery junction box C1815E.
  • Disconnect the ACCM C1803B.
  • Disconnect the cabin coolant heater C1815A.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1803B-B C1815A-1
    C1803B-A C1815A-4

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1815E-4 C1815A-3
    C1815E-2 C1815A-2

Is the resistance less than 3 ohms?
Yes GO to AJ5
No INSTALL new (14B322) or (14B323) high-voltage cables as necessary.
AJ5 CHECK THE CABIN COOLANT HEATER HIGH-VOLTAGE LOW-AMPERAGE FUSE
  • Remove the high-voltage battery.
    REFER TO: High-Voltage Battery - Hybrid Electric Vehicle (HEV) (414-03 High-Voltage Battery, Wiring and Cables, Removal and Installation).
  • Remove the high-voltage battery junction box cover.
    REFER TO: High-Voltage Low-Amperage Fuse - Hybrid Electric Vehicle (HEV) (414-03 High-Voltage Battery, Wiring and Cables, Removal and Installation).
  • Measure the resistance of the high-voltage low-amperage fuse.

Is the resistance less than 3 ohms?
Yes GO to AJ12
No INSTALL a new (50A) high-voltage low-amperage fuse.
REFER TO: High-Voltage Low-Amperage Fuse - Hybrid Electric Vehicle (HEV) (414-03 High-Voltage Battery, Wiring and Cables, Removal and Installation).
AJ6 CHECK THE CABIN COOLANT HEATER LOW-VOLTAGE CIRCUITS FOR VOLTAGE
  • Ignition OFF.
  • Disconnect BCMC fuse 97 (10A).
  • Disconnect the cabin coolant heater C1815B.
  • Disconnect the ACCM C1803A.
  • Disconnect SOBDMC C1458A.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1815B-3 Ground
    C1815B-2 Ground

Is voltage present?
Yes REPAIR the faulty circuit.
No GO to AJ7
AJ7 CHECK THE CABIN COOLANT HEATER LOW-VOLTAGE CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1815B-3 Ground
    C1815B-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AJ8
No REPAIR the faulty circuit.
AJ8 CHECK THE CABIN COOLANT HEATER LOW-VOLTAGE CIRCUITS FOR AN OPEN CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1815B-3 BCMC fuse 97 (10A), cavity, component side

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1815B-2 C1458A-H1

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C1815B-1 Ground

Is the resistance less than 3 ohms?
Yes GO to AJ9.
No REPAIR the faulty circuit.
AJ9 CHECK THE CABIN COOLANT HEATER LOW-VOLTAGE CIRCUITS FOR A SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1815B-1 C1815B-2
    C1815B-1 C1815B-3
    C1815B-2 C1815B-3

Is the resistance greater than 10000 ohms?
Yes GO to AJ10
No REPAIR the affected circuits.
AJ10 CHECK THE COOLANT HOSE GASKET
  • Ignition OFF.
  • Inspect the cabin heater coolant hose gasket. Pay particular attention to the bleed valve hose gasket and the upper and lower bulkhead ports. To view the system diagrams,
    REFER TO: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).

Are the coolant hoses routed correctly?
Yes GO to AJ11
No REPAIR the coolant hose gasket.
REFER TO: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).
AJ11 CHECK THE ENGINE COOLANT LEVEL
  • Visually check the engine coolant level in the degas bottle.

Is the engine coolant level within specification?
Yes GO to AJ12
No Refer to the appropriate procedure in Group 303-03.
AJ12 CLEAR ALL SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC MODULE C) DIAGNOSTIC TROUBLE CODES
  • Connect all disconnected connectors. Make sure they are installed and locked correctly.
  • Place the vehicle in Ready to Drive mode.
  • Press the EV button (center console) and select EV Now.
  • Set the HVAC controls to Auto and set the temperature to 80°F.
  • Using a diagnostic scan tool, CLEAR all SOBDMC diagnostic trouble codes (DTCs).
  • Access the PCM and monitor HTRCABIN_PWM (%) PID.

  • Touch the heater core hoses.

Are the heater core hoses heated?
Yes If the cabin coolant heater operates normally, the system is currently functioning correctly. The concern may have been caused by the cabin coolant heater connections. REPAIR the root cause of any connector or terminal issues.
No INSTALL a new cabin coolant heater. REFER TO the appropriate procedure in section 412-03. RECHECK the cabin coolant heater hose routing. Pay particular attention to the hose to the diverter valve. To view the system diagrams,
REFER TO: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).
CHECK the system for normal operation. (To check for normal operation of the cabin coolant heater system, place the vehicle in Ready mode, make sure EV Now mode is selected and the Heating, Ventilation and Air Conditioning (HVAC) control is set to Auto, and the cabin temperature is set to 80°F. Run the system for 5 minutes and feel the air temperature at the air outlet registers or vents.)
PINPOINT TEST AK: U0100:00

Normal Operation and Fault Symptoms

The ACCM and HVAC control module communicate with the PCM over the CAN bus. If messages are missing or not received from the PCM, functions such as air conditioning may be inoperative or may operate incorrectly, or the outside air temperature may be reported incorrectly.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
ACCM U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information Stored in continuous memory when the ACCM detects that network messages are missing from the PCM for more than 5 seconds.
HVAC U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information Stored in continuous memory when the HVAC control module detects that network messages are missing from the PCM for more than 5 seconds.

Possible Sources

  • Network communication fault
  • ACCM concern
  • HVAC control module concern
  • PCM Concern
AK1 CONFIRM THE CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to AK2
No The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
AK2 CHECK THAT THE DIAGNOSTIC SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)
  • Connect the diagnostic tool.
  • Attempt to establish a communication session with the vehicle using the scan tool.

Can a vehicle communication session be established?
Yes GO to AK3
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
AK3 CHECK FOR NON-NETWORK DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, perform a self-test of the ACCM module that set the diagnostic trouble code.

Are there any non-network diagnostic trouble codes (DTCs)?
Yes First CHECK all non-network DTCs. REFER to the applicable DTC chart in this section.
No GO to AK4
AK4 CHECK THE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, perform a PCM self-test.

Are there any non-network diagnostic trouble codes (DTCs)?
Yes Refer to Diagnosis and Testing in the appropriate section 303-14.
No GO to AK5
AK5 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100:00
  • Using a diagnostic scan tool, CLEAR the diagnostic trouble codes (DTCs) for the module that set the DTC (ACCM or HVAC control module).
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the scan tool, perform a self-test of the module that set the DTC (ACCM or HVAC control module).

Is DTC U0100:00 still present?
Yes GO to AK6
No The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
AK6 CHECK FOR OTHER CAUSES OF NETWORK COMMUNICATION PROBLEMS
  • Check the vehicle service history for recent service actions related to the PCM and the module that set the diagnostic trouble code (ACCM or HVAC control module). If recent service history is found:
    • make sure the correct replacement module was installed
      • Use the vehicle parts list to verify that parts were installed correctly.
    • make sure the replacement module configuration was correct
      • reconfigure the module using the original data if the previous configuration is suspected
    • Make sure the module was not obtained from a similar vehicle and was not installed in the vehicle in error.
      • Reinstall the replaced module in the original vehicle and obtain a new replacement module.
  • Operate the system and determine whether the observed symptom persists.

Is the observed symptom still present?
Yes GO to AK7
No The system is currently operating correctly. The concern may have been caused by incorrect part replacement procedures or incorrect module configuration.
AK7 CHECK THE PCM (POWERTRAIN CONTROL MODULE) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Connect the PCM connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST AL: U0111:00

Normal Operation and Fault Symptoms

The ACCM communicates with the BECM over the CAN bus. If messages are missing or not received from the BECM, the A/C may be inoperative.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
ACCM U0111:00 Lost Communication With Battery Energy Control Module "A": No Sub Type Information Stored in continuous memory when the ACCM detects that network messages are missing from the BECM for more than 5 seconds.

Possible Sources

  • Network communication fault
  • ACCM concern
  • BECM concern
AL1 CONFIRM THE CONCERN
  • The ignition is on.
  • Make sure the observed symptom is present.

Is the observed symptom present?
Yes GO to AL2
No The system is currently operating normally. The DTC may have been set due to high network traffic or an intermittent condition.
AL2 CHECK THE NETWORK COMMUNICATION
  • Using the diagnostic scan tool, perform the network test.

Does the BECM pass the network test?
Yes GO to AL3
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
AL3 CHECK FOR NON-NETWORK DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, perform a self-test of the ACCM module that set the diagnostic trouble code.

Are there any non-network diagnostic trouble codes (DTCs)?
Yes First CHECK all non-network DTCs. REFER to the applicable DTC chart in this section.
No GO to AL4
AL4 CHECK THE BECM (BATTERY ENERGY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the scan tool, perform the BECM self-test.

Are there any non-network diagnostic trouble codes (DTCs)?
Yes
SEE: High-Voltage Battery, Mounting and Cables (414-03 High-Voltage Battery, Mounting and Cables, Diagnosis and Testing).
No GO to AL5
AL5 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0111:00
  • Using a diagnostic scan tool, CLEAR the diagnostic trouble codes (DTCs) for the module that set the DTC.
  • Ignition OFF.
  • The ignition is on.
  • Wait 10 seconds.
  • Using the scan tool, perform a self-test of the applicable module that set the DTC.

Is DTC U0111:00 still present?
Yes GO to AL6
No The system is currently operating correctly. The DTC may have been set due to high network traffic or an intermittent condition.
AL6 CHECK FOR OTHER CAUSES OF NETWORK COMMUNICATION PROBLEMS
  • Check the vehicle service history for recent service actions related to the BECM and ACCM that may have set the fault code. If recent service history is found:
    • make sure the correct replacement module was installed
      • Use the vehicle parts list to verify that parts were installed correctly.
    • make sure the replacement module configuration was correct
      • reconfigure the module using the original data if the previous configuration is suspected
    • Make sure the module was not obtained from a similar vehicle and was not installed in the vehicle in error.
      • Reinstall the replaced module in the original vehicle and obtain a new replacement module.
  • Operate the system and determine whether the observed symptom persists.

Is the observed symptom still present?
Yes GO to AL7
No The system is currently operating correctly. The concern may have been caused by incorrect part replacement procedures or incorrect module configuration.
AL7 BECM (BATTERY ENERGY CONTROL MODULE) CHECK FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BECM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Connect the BECM connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new BECM.
REFER TO: Battery Energy Control Module (BECM) - Hybrid Electric Vehicle (HEV) (414-03 High Voltage Battery, Mounting and Cables, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST: U3003:16

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Modules monitor the supply voltage and set a DTC if it falls below a threshold value.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U3003:16 Battery Voltage: Circuit Voltage Below Threshold The HVAC control module detects a lower than expected system voltage.
RHVAC U3003:16 Battery Voltage: Circuit Voltage Below Threshold The RHVAC module detects a system voltage lower than expected.

Possible Sources

  • Wiring, Terminals or Connectors
  • Charging System Concern
  • Low battery charge
  • HVAC control module
  • HVAC control module
AM1 RECHECK FOR LOW VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) for the module setting the low voltage DTC.
  • Wait 10 seconds.
  • Using the scan tool, perform a self-test of the applicable module that set the low voltage DTC.

IS DTC U3003:16 STILL PRESENT?
Yes GO to AM2
No The system is currently operating correctly. The DTC may have been set due to a previous low battery voltage condition.
AM2 CHECK CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, perform the PCM self-test KOEO and KOER.

Are any voltage-related diagnostic trouble codes (DTCs) present?
Yes CHECK the charging system for concerns. REFER to the appropriate diagnostics and testing in section 414-00.
No GO to AM3
AM3 CHECK BATTERY CONDITION AND CHARGE
  • Ignition OFF.
  • Check the battery condition and make sure the battery is fully charged.
    REFER TO: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

Is the battery in good condition and fully charged?
Yes GO to AM4
No CHECK the battery.
REFER TO: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).
AM4 COMPARE SUSPECT MODULE VOLTAGE PID (PARAMETER IDENTIFICATION) TO BATTERY VOLTAGE
  • The ignition is on.
  • Measure and record the battery voltage.
  • For the suspect module, monitor the voltage supply PIDs:
    • Access the HVAC and monitor the VPWR (V) PID

    • Access the RHVAC and monitor the VPWR (V) PID.


Is the voltage reading within 0.2 V of the recorded battery voltage?
Yes For the HVAC control module, GO to AM7.
For the RHVAC control module, GO to AM8.
No GO to AM5
AM5 CHECK THE MODULE VOLTAGE SUPPLY CIRCUIT FOR HIGH RESISTANCE

NOTICE: Use the correct probe adapter(s) when taking measurements. Using incorrect probe adapter(s) may cause damage to the connector.

  • Ignition OFF.
  • Disconnect the suspect module.
  • The ignition is on.
  • Measure and record the battery voltage.
  • For the suspect module, measure:
    Click to display connectors

    HVAC control module


    Positive lead Measurement/Action Negative lead
    C228A-26 Ground

    Click to display the connectors

    HVAC control module


    Positive lead Measurement/Action Negative lead
    C3198-6 Ground

Is the voltage reading within 0.2 V of the recorded battery voltage?
Yes GO to AM6
No REPAIR the high resistance circuit.
AM6 CHECK THE SUSPECT MODULE GROUND CIRCUIT FOR HIGH RESISTANCE
  • For the suspect module, measure:
    Click to display connectors

    HVAC control module


    Positive lead Measurement/Action Negative lead
    C228A-26 C228A-1

    Click to display the connectors

    HVAC control module


    Positive lead Measurement/Action Negative lead
    C3198-6 C3198-5

Is the voltage reading within 0.2 V of the recorded battery voltage?
Yes For the HVAC control module, GO to AM7.
For the RHVAC control module, GO to AM8.
No REPAIR the high resistance circuit.
AM7 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all HVAC electrical connectors to the control module. Make sure they are seated and locked correctly. WAIT 20 seconds for the range calibration to complete after reconnecting the module before any further evaluation or measurement. If the actuator range calibration does not start or was interrupted, PERFORM the HVAC calibration procedure using the diagnostic scan tool.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AM8 CHECK RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RHVAC control module electrical connector.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the RHVAC Control Module electrical connector. Make sure it is fully seated and locks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new RHVAC control module. REFER TO the appropriate procedure in Group 412-02.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST: U3003:17

Normal Operation and Fault Symptoms

Modules monitor the supply voltage and set a diagnostic trouble code if it exceeds the threshold value.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U3003:17 Battery Voltage: Circuit Voltage Above Threshold Set in continuous memory and during on-demand self-test when the HVAC control module detects supply voltage above 16 volts. This DTC can also be set in the HVAC control module due to battery charging or jump-starting the vehicle.
RHVAC U3003:17 Battery Voltage: Circuit Voltage Above Threshold Set in continuous memory and during on-demand self-test when the RHVAC control module detects supply voltage above 16 volts. This DTC can also be set in the RHVAC control module due to battery charging or jump-starting the vehicle.

Possible Sources

  • Charging System Concern
  • HVAC control module
  • HVAC control module
NOTE: Diagnostic Trouble Code (DTC) U3003:17 may be stored in module memory due to a previous battery charging or jump-start event.
AN1 CHECK FOR HIGH VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) SET IN OTHER MODULES
  • The ignition is on.
  • Using the diagnostic scan tool, retrieve the continuous memory diagnostic trouble codes (CMDTCs).

Is there a charging or overvoltage-related condition? Are diagnostic trouble codes (DTCs) present in multiple modules?
Yes CHECK the charging system condition. REFER to the appropriate diagnosis and testing in Section 414-00.
No GO to AN2
AN2 CHECK BATTERY VOLTAGE WITH THE ENGINE RUNNING
  • Turn off all interior/exterior lamps and accessories.
  • Start the engine and run at approximately 2000 rpm for 3 minutes while monitoring the battery voltage.

Does the battery voltage rise to 15.5 volts or higher?
Yes CHECK the charging system condition. REFER to the appropriate diagnosis and testing in Section 414-00.
No GO to AN3
AN3 RECHECK FOR HIGH VOLTAGE DTC (DIAGNOSTIC TROUBLE CODE)
  • Ignition OFF.
  • The ignition is on.
  • Using the diagnostic scan tool, clear the diagnostic trouble code from the suspect module.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform a self-test on the suspect module that set the high voltage diagnostic trouble code.

IS DTC U3003:17 STILL PRESENT?
Yes For the HVAC control module, GO to AN4.
For the RHVAC control module, GO to AN5.
No The system is currently operating correctly. The DTC may have been set earlier during battery charging or a vehicle jump-start.
AN4 CHECK HVAC (HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all HVAC control module electrical connectors.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all HVAC electrical connectors to the control module. Make sure they are seated and locked correctly. WAIT 20 seconds for the range calibration to complete after reconnecting the module before any further evaluation or measurement. If the actuator range calibration does not start or was interrupted, PERFORM the HVAC calibration procedure using the diagnostic scan tool.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service bulletins: TSB, GSB, SSM or FSA. If a service bulletin exists for this concern, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new HVAC control module.
Refer to: Heating, Ventilation and Air Conditioning (HVAC) Control Module (412-00 Climate Control System - General Information, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
AN5 CHECK RHVAC (REAR HEATING, VENTILATION AND AIR CONDITIONING) CONTROL MODULE PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RHVAC control module electrical connector.
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect the RHVAC Control Module electrical connector. Make sure it is fully seated and locks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK in OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service articles apply, INSTALL a new RHVAC control module. REFER to the appropriate procedure in Group 412-02.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AO: BUS OFF

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
ACCM U0001:88 High Speed CAN Communication Bus: Bus Off The module was unable to establish network communication at a certain point in time. The fault is not present at this time because the module had to communicate with the diagnostic scan tool to report this DTC.

Possible Sources

  • Intermittent CAN fault
AO1 INTERMITTENT FAULT DIAGNOSIS
  • The ignition is on.
  • Using the diagnostic scan tool, clear the diagnostic trouble codes (DTCs) for the module in question.
  • Wait at least 10 seconds.
  • Using the diagnostic scan tool, perform a self-test on the applicable module.
  • Check the CAN wiring and connector integrity.

Is the diagnostic trouble code still present?
Yes DIAGNOSE the CAN in question.
REFER to: Communication Network (Module 418-00 Communication Network, Diagnosis and Testing).
No The system is currently operating correctly. CHECK the connector and wiring integrity of the applicable CAN bus.
PINPOINT TEST AP: INVALID DATA RECEIVED

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U0401:00 Incorrect Data Received from ECM/PCM 'A': No Sub Type Information Set when the HVAC control module receives invalid network data from the PCM.
HVAC U0401:82 Invalid data received from ECM/PCM A: Active/Sequence counter incorrect/Not updated Set when the HVAC control module receives invalid network data from the PCM.
HVAC U0422:68 Invalid data received from the body control module: event information Set when the HVAC control module receives invalid network data from the BCM.
HVAC U0422:81 Invalid Data Received from Body Control Module: Incorrect Serial Data Received Set when the HVAC control module receives invalid network data from the BCM.
HVAC U0452:82 Invalid data received from the restraints control module: active/sequence counter incorrect/not updated Set when the HVAC control module receives invalid network data from the RCM.
HVAC U0466:68 Invalid data received from the rear HVAC control module: event information Set when the HVAC control module receives invalid network data from the RHVAC.

Possible Sources

  • Suspect module
AP1 CHECK DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE MODULE SENDING INVALID DATA
  • The ignition is on.
  • Using the diagnostic scan tool, perform a self-test on the applicable module sending invalid data.

Are any diagnostic trouble codes (DTCs) present from the module sending invalid data?
Yes CHECK the module sending invalid data. REFER to the appropriate section in the Workshop Manual.
No DIAGNOSE the observed symptom. REFER to the appropriate symptom chart in this section.
PINPOINT TEST AQ: MODULE CONFIGURATION ERROR

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
HVAC U2024:51 Control Module Calibration Data: Not Programmed This DTC is set due to incomplete or incorrect PMI procedures.
HVAC U2100:00 Initial Configuration Not Complete: No Sub Type Information This DTC is set due to incomplete or incorrect PMI procedures.

Possible Sources

  • Incomplete or incorrect PMI
AQ1 PERFORM PMI (PROGRAMMABLE MODULE INSTALLATION) FOR THE SUSPECT MODULE
  • The ignition is on.
  • Using the diagnostic scan tool, perform the PMI procedure for the suspect module, following the instructions of the diagnostic scan tool.
  • Using the diagnostic scan tool, clear the diagnostic trouble codes (DTCs) from the suspect module.
  • Using the diagnostic scan tool, perform a self-test of the suspect module.

Is the original diagnostic trouble code present?
Yes For all other modules, INSTALL a new module in question. REFER TO the appropriate removal and installation procedure in this section.
No Repair is complete.
PINPOINT TEST AR: INTERNAL MODULE FAILURE

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
ACCM B11EE: 41 Air Conditioning Compressor: General Checksum Error Sets when the ACCM detects an internal fault.
ACCM U3000:04 Control Module: Internal System Failures Sets when the ACCM detects an internal fault.
ACCM U3000:42 Control Module: General Memory Failure Sets when the ACCM detects an internal fault.
ACCM U3000:49 Control Module: Internal Electronic Failure Sets when the ACCM detects an internal fault.
HVAC U3000:41 Control Module: General Checksum Failure Sets when the HVAC control module detects an internal fault.
HVAC U3000:49 Control Module: Internal Electronic Failure Sets when the HVAC control module detects an internal fault.
RHVAC U3000:41 Control Module: General Checksum Failure Set when the RHVAC detects an internal fault.
RHVAC U3000:42 Control Module: General Memory Failure Set when the RHVAC detects an internal fault.

Possible Sources

  • Suspect module
AR1 INSTALL A NEW SUSPECT MODULE
  • Ignition OFF.
  • INSTALL a new module in question. REFER TO the appropriate removal and installation procedure in Group 412.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS and follow the instructions for applicable TSB, GSB, SSM or FSA.
No Repair is complete.
PINPOINT TEST AS: P2611:00, P2612:00, P2613:00 REFRIGERANT BATTERY SHUTOFF VALVE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Battery Cooler Shut-Off Valve. REFER TO: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).

To confirm the repair, use the diagnostic scan tool to clear all Diagnostic Trouble Codes (DTCs) and perform the SOBDMC self-test. The SOBDMC self-test commands the climate control valve to operate.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
BCMC P2611:00 Air Conditioning Refrigerant Distribution Valve Control Circuit/Open "A": No Sub Type Information The test fails when the BCMC reports an open circuit in the battery cooler shut-off valve control circuit.
BCMC P2612:00 Air Conditioning Refrigerant Distribution Valve Control Circuit "A" Low: No Sub Type Information The test fails when the BCMC reports a short to ground in the battery cooler shut-off valve control circuit.
BCMC P2613:00 Air Conditioning Refrigerant Distribution Valve Control Circuit High Signal "A": No Sub Type Information The test fails when the BCMC reports a short to voltage in the battery cooler shut-off valve control circuit.
SOBDMC P2611:00 Air Conditioning Refrigerant Distribution Valve Control Circuit/Open "A": No Sub Type Information The test fails when the BCMC reports an open circuit in the battery cooler shut-off valve control circuit.
SOBDMC P2612: 00 Air Conditioning Refrigerant Distribution Valve Control Circuit "A" Low: No Sub Type Information The test fails when the BCMC reports a short to ground in the battery cooler shut-off valve control circuit.
SOBDMC P2613:00 Air Conditioning Refrigerant Distribution Valve Control Circuit High Signal "A": No Sub Type Information The test fails when the BCMC reports a short to voltage in the battery cooler shut-off valve control circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Battery Cooler Shut-Off Valve
  • BCMC
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AS1 CHECK BATTERY COOLER SHUT-OFF VALVE CIRCUIT FOR SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the BCMC C1035B .
  • Disconnect the battery cooler shut-off valve C1980.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1980-1 Ground

Is there voltage present?
Yes REPAIR the circuit. CLEAR all Diagnostic Trouble Codes (DTCs) and PERFORM the SOBDMC self-test.
No GO to AS2
AS2 CHECK THE REFRIGERANT SHUTOFF VALVE HIGH-VOLTAGE BATTERY CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1980-2 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to AS3.
No REPAIR the circuit. CLEAR all Diagnostic Trouble Codes (DTCs) and PERFORM the SOBDMC self-test.
AS3 CHECK THE REFRIGERANT SHUTOFF VALVE HIGH-VOLTAGE BATTERY CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1980-1 C1035B-28
    C1980-2 Ground

Is the resistance less than 3 ohms?
Yes GO to AS4.
No REPAIR the damaged circuits. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test.
AS4 CHECK THE REFRIGERANT SHUTOFF VALVE HIGH-VOLTAGE BATTERY CIRCUITS FOR A SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1980-1 C1980-2

Is the resistance greater than 10000 Ohms?
Yes INSTALL a new high-voltage battery coolant chiller.
REFER TO: High-Voltage Battery Coolant Chiller (412-03 Supplemental Climate Control, Removal and Installation).
CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test. CHECK the system for normal operation. If the concern persists, GO to AS5.
No REPAIR the circuits. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test.
AS5 CHECK THE BCMC (BODY CONTROL MODULE C) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCMC electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all BCMC electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this condition, STOP this test and FOLLOW the service article instructions. If no service information exists, INSTALL a new BCMC.
REFER TO: Body Control Module C (BCMC) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AT: P2E62:00, P2E63:00, P2E64:00 REAR HEATER CORE SHUTOFF VALVE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Rear Heater Core Shutoff Valve REFER TO: Supplemental Climate Control - System Operation and Component Description (412-03 Supplemental Climate Control, Description and Operation).

To confirm the repair, use the diagnostic scan tool to clear all Diagnostic Trouble Codes (DTCs) and perform the SOBDMC self-test. The SOBDMC self-test commands the climate control valve to operate.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
BCMC P2E62:00 Engine Coolant Bypass Valve "E" Control Circuit/Open: No Sub Type Information The BCMC reports an open in the rear heater core shutoff valve control circuit. Warm air may constantly enter the rear climate zone.
BCMC P2E63:00 Engine Coolant Bypass Valve "E" Control Circuit Low: No Sub Type Information The BCMC reports a short to ground in the rear heater core shutoff valve control circuit.
BCMC P2E64:00 Engine Coolant Bypass Valve "E" Control Circuit High: No Sub Type Information The BCMC reports a short to voltage in the rear heater core shutoff valve control circuit.
SOBDMC P2E62:00 Engine Coolant Bypass Valve "E" Control Circuit/Open: No Sub Type Information The BCMC reports an open in the rear heater core shutoff valve control circuit. The rear heater core shutoff valve was reported not closed to the SOBDMC.
SOBDMC P2E63:00 Engine Coolant Bypass Valve "E" Control Circuit Low: No Sub Type Information The BCMC reports a short to ground in the rear heater core shutoff valve control circuit. The rear heater core shutoff valve was reported not closed to the SOBDMC.
SOBDMC P2E64:00 Engine Coolant Bypass Valve "E" Control Circuit High: No Sub Type Information The BCMC reports a short to voltage in the rear heater core shutoff valve control circuit. The rear heater core shutoff valve was reported not closed to the SOBDMC.

Possible Sources

  • Wiring, Terminals or Connectors
  • Rear Heater Core Shutoff Valve
  • BCMC
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AT1 CHECK THE REAR HEATER CORE SHUTOFF VALVE CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the BCMC C1035C.
  • Disconnect the rear heater core shutoff valve C429.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 Ground

Is there voltage present?
Yes REPAIR the circuit. CLEAR all Diagnostic Trouble Codes (DTCs) and PERFORM the SOBDMC self-test.
No GO to AT2
AT2 CHECK THE REAR HEATER SHUTOFF VALVE CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to AT3
No REPAIR the circuit. CLEAR all Diagnostic Trouble Codes (DTCs) and PERFORM the SOBDMC self-test.
AT3 CHECK THE REAR HEATER CORE SHUTOFF VALVE CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 C1035C-27
    C467-2 Ground

Is the resistance less than 3 ohms?
Yes GO to AT4
No REPAIR the damaged circuits. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test.
AT4 CHECK THE REAR HEATER CORE SHUTOFF VALVE CIRCUITS FOR A SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 C467-2

Is the resistance greater than 10000 Ohms?
Yes INSTALL a new rear heater core shutoff valve. REFER TO the appropriate procedure in Group 412-03. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test. CHECK the system for normal operation. If the concern persists, GO to AT5.
No REPAIR the circuits. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test.
AT5 CHECK THE BCMC (BODY CONTROL MODULE C) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCMC electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all BCMC electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this condition, STOP this test and FOLLOW the service article instructions. If no service information exists, INSTALL a new BCMC.
REFER TO: Body Control Module C (BCMC) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AU: B3A01:00, B3A02:00, B3A03:00 REAR EVAPORATOR SHUTOFF VALVE

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Rear Evaporator Shutoff Valve REFER TO: Supplemental Climate Control - System Operation and Component Description (412-03 Supplemental Climate Control, Description and Operation).

To confirm the repair, use the diagnostic scan tool to clear all Diagnostic Trouble Codes (DTCs) and perform the SOBDMC self-test. The SOBDMC self-test commands the climate control valve to operate.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
BCMC B3A01:00 Air Conditioning (A/C) Refrigerant Distribution Valve Actuator "C" Control Circuit Open: No Sub Type Information Test fails when the BCMC reports an open in the rear evaporator shutoff valve control circuit.
BCMC B3A02:00 Air Conditioning (A/C) Refrigerant Distribution Valve Actuator "C" Control Circuit Low: No Sub Type Information Test fails when the BCMC reports a short to ground in the rear evaporator shutoff valve control circuit.
BCMC B3A03:00 Air Conditioning (A/C) Refrigerant Distribution Valve Actuator "C" Control Circuit High: No Sub Type Information Test fails when the BCMC reports a short to voltage in the rear evaporator shutoff valve control circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Rear Evaporator Shutoff Valve
  • BCMC
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AU1 CHECK THE REAR EVAPORATOR SHUTOFF VALVE CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the BCMC C1035C.
  • Disconnect the rear evaporator shutoff valve C467.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 Ground

Is there voltage present?
Yes REPAIR the circuit. CLEAR all Diagnostic Trouble Codes (DTCs) and PERFORM the SOBDMC self-test.
No GO to AU2
AU2 CHECK THE REAR EVAPORATOR SHUTOFF VALVE CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to AU3
No REPAIR the circuit. CLEAR all Diagnostic Trouble Codes (DTCs) and PERFORM the SOBDMC self-test.
AU3 CHECK THE REAR EVAPORATOR SHUTOFF VALVE CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 C1035C-27
    C467-2 Ground

Is the resistance less than 3 ohms?
Yes GO to AU4
No REPAIR the damaged circuits. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test.
AU4 CHECK THE REAR EVAPORATOR SHUTOFF VALVE CIRCUITS FOR A SHORT CIRCUIT
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C467-1 C467-2

Is the resistance greater than 10000 Ohms?
Yes INSTALL a new rear evaporator shutoff valve.
REFER TO: Rear Evaporator Shutoff Valve (412-03 Supplemental Climate Control, Removal and Installation).
CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test. CHECK the system for normal operation. If the concern persists, GO to AU5.
No REPAIR the circuits. CLEAR all diagnostic trouble codes (DTCs) and PERFORM the SOBDMC self-test.
AU5 CHECK THE BCMC (BODY CONTROL MODULE C) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCMC electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Reconnect all BCMC electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this condition, STOP this test and FOLLOW the service article instructions. If no service information exists, INSTALL a new BCMC.
REFER TO: Body Control Module C (BCMC) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AV: P2183, P2184, P2185, P2186

For wiring diagrams and connector information, refer to Wiring Diagrams Cell 55.

Normal Operation and Fault Symptoms

Passenger Compartment Heater Coolant Temperature Sensor (also known as the ECT 2 Sensor). REFER TO: Supplemental Climate Control - System Operation and Component Description (412-03 Supplemental Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P2183:00 Engine Coolant Temperature Sensor 2 Circuit Range/Performance: no subtype information This DTC sets when the PCM detects that the voltage in the ECT sensor 2 circuit is outside the acceptable limits.
PCM P2184:00 Engine Coolant Temperature Sensor 2 Circuit Low Input: no subtype information This DTC sets when the PCM detects a low voltage in the ECT sensor 2 circuit, indicating a short to ground.
PCM P2185:00 Engine Coolant Temperature Sensor 2 Circuit High Input: no subtype information This DTC sets when the PCM detects a high voltage in the ECT sensor 2 circuit, indicating a short to voltage.
PCM P2186:00 Engine Coolant Temperature Sensor 2 Circuit Intermittent: no subtype information This DTC sets when the PCM detects an unstable voltage in the ECT 2 sensor circuit, indicating an intermittent connection or a short to ground or voltage.

Possible Sources

  • Wiring, Terminals or Connectors
  • Cabin coolant heater temperature sensor (also known as ECT sensor 2)
  • PCM
WARNING: To avoid the risk of electrical shock, always strictly observe all warnings and service instructions, including instructions to de-energize the system. The high-voltage system operates at approximately 300 volts DC, supplied through high-voltage cables to its components and modules. High-voltage cables and wiring are identified by orange wire harness tape or orange wire insulation. All high-voltage components are marked with high-voltage warning labels bearing the high-voltage symbol. Failure to follow these instructions may result in serious personal injury or death.
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
NOTE: Before performing this pinpoint test, make sure the battery is charged to at least 50%. For charging information, refer to Section 414-03.
AV1 CHECK THE COOLANT HOSE ROUTING
  • Ignition OFF.
  • Inspect the cabin heater coolant hose gasket. Pay particular attention to the bleed valve hose gasket and the upper and lower bulkhead ports. To view the system diagrams,
    REFER TO: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).

Are the coolant hoses routed correctly?
Yes CLEAR all continuous memory diagnostic trouble codes (CMDTCs) from all modules. TEST the system for normal operation. (To check the passenger compartment coolant heater system for normal operation, place the vehicle in Ready mode, confirm that the EV Now function is selected, and set the Heating, Ventilation and Air Conditioning (HVAC) control to Auto with the cabin temperature set to 80°F. Run the systems for 5 minutes and feel the air temperature at the air outlet registers or vents.) If the concern persists, GO to AV2.
No REPAIR the coolant hose gasket.
REFER TO: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).
AV2 CHECK THE ECT (ENGINE COOLANT TEMPERATURE) SENSOR 2 CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the PCM C1551B.
  • Disconnect the ECT 2 Sensor C1064.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1064-1 Ground
    C1064-2 Ground

Is voltage present?
Yes REPAIR the faulty circuit.
No GO to AV3
AV3 CHECK THE ECT (ENGINE COOLANT TEMPERATURE) SENSOR 2 CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1064-1 Ground
    C1064-2 Ground

Is the resistance greater than 10000 ohms?
Yes GO to AV4
No REPAIR the faulty circuit.
AV4 CHECK THE ECT (ENGINE COOLANT TEMPERATURE) SENSOR 2 CIRCUIT FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1064-1 C1551B-25
    C1064-2 C1551B-28

Is the resistance less than 3 ohms?
Yes GO to AV5
No REPAIR the faulty circuit.
AV5 CHECK THE ECT (ENGINE COOLANT TEMPERATURE) SENSOR 2 CIRCUIT FOR A SHORT TO GROUND
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1064-1 C1064-2

Is the resistance greater than 10000 Ohms?
Yes GO to AV6
No REPAIR the circuits.
AV6 CHECK THE ECT (ENGINE COOLANT TEMPERATURE) SENSOR 2 RESISTANCE
  • Action:
    Positive lead Measurement/Action Negative lead
    C1064 pin 1, component side C1064 pin 2, component side
  • • Compare the measured ECT sensor 2 resistance with the table below.
    Temperature Resistance (kOhm)
    130°C (266°F) 0,86 - 0,97
    120°C (248°F) 1,13 - 1,25
    110°C (230°F) 1,48 - 1,64
    100°C (212°F) 1,97 - 2,18
    90°C (194°F) 2,66 - 2,95
    80°C (176°F) 3,64 - 4,03
    70°C (158°F) 5.07 - 5.60
    60°C (140°F) 7,17 - 7,93
    50°C (122°F) 10.37 - 11.47
    40°C (104°F) 15.30 - 16.92
    30°C (86°F) 23.04 - 25.47
    20°C (68°F) 35.47 - 39.21
    10°C (50°F) 56.03 - 61.94
    0°C (32°F) 91,05 - 100,64
    -10°C (14°F) 152,29 - 168,33

Is the resistance within the specified temperature values?
Yes GO to AV7
No INSTALL a new ECT sensor 2. REFER to the appropriate procedure in Group 412-03. CHECK the system for normal operation. (To check the normal operation of the cabin auxiliary coolant heater system, place the vehicle in Ready mode, make sure EV Now mode is selected and the Heating, Ventilation and Air Conditioning (HVAC) control is set to Auto, and the cabin temperature is set to 80°F. Run the system for 5 minutes and feel the air temperature at the air outlet registers or vents.) If the concern is still present, GO to AV7.
AV7 CHECK THE POWERTRAIN CONTROL MODULE (PCM) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM connectors.
  • Repair:
    • corrosion (replace the connector or terminals - clean the module contacts)
    • damaged or bent contacts - replace the terminals/contacts
    • pushed-out pins - replace the pins as necessary
  • Connect the PCM connectors. Make sure they are fully seated and locked.
  • Operate the system and verify that the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
PINPOINT TEST AW: A/C (AIR CONDITIONING) COMPRESSOR RELIEF VALVE DISCHARGE

Normal Operation and Fault Symptoms

The A/C pressure relief valve normal opening pressure is 3447-4137 kPa (500-600 psi).

Possible Sources

  • High System Pressure
  • A/C Pressure Relief Valve
AW1 CHECK THE AIR CONDITIONING (A/C) COMPRESSOR PRESSURE RELIEF VALVE
  • Start the engine.
  • On the HVAC controls, set the temperature to full cold, select PANEL and press the A/C button (indicator on).
  • Using the appropriate manifold gauge set, check the A/C high side system pressure.

Is the high side system pressure above the A/C pressure relief valve opening pressure [3447-4137 kPa (500-600 psi)]?
Yes REPAIR the air conditioning system for a restriction. REFER to the appropriate refrigerant system general procedure in Group 412-00.
No INSTALL a new A/C compressor. REFER to the appropriate procedure in Group 412-00.
PINPOINT TEST AX: P26BE, P26BF CABIN HEATER COOLANT BYPASS VALVE

For circuit and connector information, REFER TO Wiring Diagrams Cell 23.

Normal Operation and Fault Symptoms

Cabin heater coolant bypass valve. REFER to: Auxiliary Climate Control - System Operation and Component Description (412-03 Auxiliary Climate Control, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P26BE:00 Engine Coolant Bypass Valve "D" Control Circuit Low: No Sub Type Information Test fails when the BCMC reports an open in the rear evaporator shutoff valve control circuit.
PCM P26BF:00 Engine Coolant Bypass Valve "D" Control Circuit High: No Sub Type Information Test fails when the BCMC reports a short to ground in the rear evaporator shutoff valve control circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Cabin Heater Coolant Bypass Valve
  • PCM
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
AX1 CHECK THE CABIN HEATER COOLANT BYPASS VALVE CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the BCMC fuse 14 (15A).
  • Disconnect the cabin heater coolant bypass valve C1913.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1913-3 Ground
    C1913-4 Ground

Is there voltage present?
Yes REPAIR the circuit.
No GO to AX2
AX2 CHECK THE CABIN HEATER COOLANT BYPASS VALVE CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1913-3 Ground
    C1913-4 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to AX3
No REPAIR the circuit.
AX3 CHECK THE CABIN HEATER COOLANT BYPASS VALVE CIRCUIT FOR AN OPEN
  • Disconnect the BCMC C1035B .
  • Disconnect PCM C1551T.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C1913-1 Ground
    C1913-3 C1551T-73
    C1913-4 C1035B-44

Is the resistance less than 3 ohms?
Yes INSTALL a new cabin heater coolant bypass valve.
REFER to: Cabin Heater Coolant Bypass Valve (412-03 Auxiliary Climate Control, Removal and Installation).
CHECK the system for normal operation. If the concern is still present, GO to AX4.
No REPAIR the damaged circuits.
AX4 CHECK THE POWERTRAIN CONTROL MODULE (PCM) FOR PROPER OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install a new connector or terminal - clean the module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
PINPOINT TEST AY: INSUFFICIENT A/C (AIR CONDITIONING) COOLING

Possible Sources

  • Incorrect refrigerant charge in the air conditioning system
  • Temperature Door Actuator
AY1 CHECK THE AIR CONDITIONING SYSTEM FOR PROPER REFRIGERANT CHARGE
  • PERFORM a refrigerant system check. REFER to the appropriate general procedure in Group 412-00.

Has the refrigerant system test been completed?
Yes PERFORM DIAGNOSIS if the temperature door actuator does not operate properly. GO to Pinpoint Test G. GO to Pinpoint Test H.
No REPAIR the fault indicated in the refrigerant system test table.
PINPOINT TEST AZ: REDUCED OUTLET AIRFLOW

Possible Sources

  • Cabin air filter clogged
  • Incorrect refrigerant charge in the air conditioning system
  • Blower motor
NOTE: Before performing the following test, diagnose all Heating, Ventilation and Air Conditioning (HVAC) module and Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs).
AZ1 CHECK THE CABIN AIR FILTER
  • Ignition OFF.
  • Inspect the cabin air filter for possible restriction or dampness. REFER to the appropriate procedure in Group 412-00.

Is the cabin air filter not clogged?
Yes REPLACE or REPAIR as necessary.
No GO to AZ2
AZ2 CHECK THE BLOWER MOTOR OPERATION
  • The ignition is on.
  • Using the HVAC controls, select panel mode and set the temperature to mid-range.
  • Turn on the blower motor at all speeds.
  • Turn off the blower motor.

Does the blower motor operate normally?
Yes GO to AZ3
No CHECK the blower motor. GO to Pinpoint Test P.
AZ3 CHECK THE AIR CONDITIONING SYSTEM FOR PROPER REFRIGERANT CHARGE
  • PERFORM a refrigerant system check. REFER to the appropriate general procedure in Group 412-00.

Has the refrigerant system test been completed?
Yes The system is currently operating correctly.
No REPAIR the fault indicated in the refrigerant system test table.
PINPOINT TEST BA: A/C (AIR CONDITIONING) SYSTEM NVH (NOISE, VIBRATION AND HARSHNESS)

Normal Operation and Fault Symptoms

CHECK the air conditioning system for leaks. REFER to the appropriate General Procedures in Group 412-00.

Some noises are normal during air conditioning system operation. If the refrigerant charge is within specification, compare with a similar vehicle.

Possible Sources

  • Low refrigerant charge
  • Air conditioning compressor clutch air gap is out of specification
  • Worn air conditioning compressor pulley bearing
  • Worn air conditioning compressor bearing
  • Air conditioning lines or hoses contacting the frame or other components
No diagnostic actions are available for this symptom or DTC. Refer to: Diagnostic Methods (100-00 General Information, Description and Operation).

Test yourself

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