Diagnosis and Testing - Sunroof Panel
Diagnostic Trouble Code (DTC) Chart
The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
The sunroof motor must be initialized when repairs are performed on any part of the sunroof system or when the sunroof motor, glass, assembly, or air deflector has been removed or replaced for any reason.
Refer to: Power Sunroof Initialization (Sunroof 501-17, General Procedures).
Diagnostic Trouble Code Chart
| Module | Trouble Code | Description | Action |
Symptom Charts
Symptom Chart: Sunroof Panel
The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
| Condition | Possible Sources | Action |
|---|---|---|
| Sunroof Panel Leaks | Refer to Pinpoint Test |
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| Sunroof Panel Does Not Open or Close | Refer to Pinpoint Test |
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| Sunroof panel does not latch flush from any position |
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| One-Touch Open Function Does Not Work |
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Symptom Chart: NVH
The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
| Condition | Possible Sources | Action |
|---|---|---|
| Sunroof Panel Has Excessive Wind Noise | Refer to Pinpoint Test |
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| Sunroof Panel Rattles | Refer to Pinpoint Test |
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| Sunroof Panel Makes Noise During Operation | Refer to Pinpoint Test |
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Symptom Chart: Sunshade
The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).
| Condition | Possible Sources | Action |
|---|---|---|
| Sunshade does not open or close | Refer to Pinpoint Test |
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Pinpoint Tests
DIAGNOSTIC TEST A: EXCESSIVE WIND NOISE FROM THE SUNROOF Normal Operation and Fault SymptomsThe sunroof motor must be initialized when repairs are performed on any part of the sunroof system or when the sunroof motor, glass, assembly, or air deflector has been removed or replaced for any reason. Refer to: Power Sunroof Initialization (Sunroof 501-17, General Procedures). During normal operation, the sunroof closes tightly and evenly against the roof, preventing wind noise. Any change in alignment or lack of sealing will cause wind noise. Possible Sources
Visual Inspection and Pre-checks
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| A1 CHECK THE SUNROOF GLASS PANEL SEALS | ||||
Are the seals OK?
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| A2 CHECK THE SUNROOF GLASS PANEL ALIGNMENT | ||||
Is the alignment correct?
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DIAGNOSTIC TEST B: SUNROOF PANEL LEAKS Normal Operation and Fault SymptomsWhen the sunroof glass panel is fully closed, it is flush with the roof panel. The sunroof seal provides insulation against adverse weather conditions such as rain and wind, preventing them from entering the cabin. A damaged, deformed, or improperly installed seal cannot effectively seal the glass. The sunroof trough assembly and drain hoses provide a path for water to drain from the opening panel. Damaged or clogged drain hoses or trough assembly will allow water to collect and possibly leak into the cabin. Possible Sources
Visual Inspection and Pre-checks
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| B1 CHECK CUSTOMER USE OF THE SUNROOF PANEL WHEN PARKING | ||||
Does the customer park with the sunroof panel closed?
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| B2 CHECK SUNROOF PANEL ALIGNMENT | ||||
Is the sunroof panel correctly aligned?
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| B3 CHECK THE CONDITION OF THE WEATHERSTRIP | ||||
Is the sunroof weatherstrip in good condition and undamaged?
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| B4 CHECK THE CONDITION OF THE WATER TROUGH | ||||
Is the water trough in good condition?
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| B5 CHECK THE DRAIN HOSES | ||||
Are all drain hoses present and connected correctly?
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| B6 CHECK THE DRAIN HOSE FLOW | ||||
Do the drain hoses drain correctly?
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| B7 CHECK THE SUNROOF OPENING PANEL FRAME CONDITION | ||||
Is the sunroof opening panel frame in good condition?
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DIAGNOSTIC TEST C: SUNROOF PANEL IS DIRTY Normal Operation and Fault SymptomsWhen the sunroof glass is fully closed, it is flush with the roof panel. All components must be properly secured. The sunroof system consists of many components that require specified torque values and correct installation to avoid NVH concerns. Over time, components may loosen or become damaged, fasteners may loosen, insulation material may wear, and foreign objects may accumulate in the sunroof frame. One or more of these conditions may cause rattling in the sunroof panel system. Possible Sources
Visual Inspection and Pre-checks
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| C1 CHECK THE SUNROOF OPENING PANEL GLASS OPERATION | ||||
Is the sunroof glass loose?
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| C2 CHECK THE SUNROOF OPENING PANEL GUIDES | ||||
Are the tracks in good condition?
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| C3 CHECK THE DRAIN TROUGHS AND GUIDES | ||||
Is the drain trough securely installed and free of foreign material?
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| C4 CHECK THE SUNROOF OPENING PANEL SHADE (SUN SHADE) | ||||
Is the shade (sun shade) installed correctly?
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| C5 CHECK THE SUNROOF OPENING PANEL | ||||
Is the roof opening panel OK?
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DIAGNOSTIC TEST D: SUNROOF PANEL MAKES NOISE DURING OPERATION Normal Operation and Fault SymptomsWhen the roof opening panel glass closes, it should do so quietly and smoothly. The sunroof system is made up of many components that require specific torque values and correct installation to avoid NVH concerns. Over time, components may loosen or become damaged, attachments may loosen, sound insulation material may wear, and foreign objects may collect in the roof opening panel frame. One or more of these conditions may cause noise in the roof opening panel system. Possible Sources
Visual Inspection and Pre-checks
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| D1 CHECK THE SUNROOF OPENING PANEL GLASS FOR OBSTRUCTIONS OR DAMAGE | ||||
Are there any obstructions and/or damage?
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| D2 CHECK THE SUNROOF OPENING PANEL GLASS OPERATION | ||||
Is the sunroof opening panel loose or misaligned?
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| D3 CHECK THE SUNROOF OPENING PANEL GUIDES | ||||
Are the sunroof opening panel guides in good condition?
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| D4 CHECK THE SUNROOF OPENING PANEL SHADE (SUN SHADE) | ||||
Does the roof opening panel shield move correctly?
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| D5 CHECK THE SUNROOF OPENING PANEL MOTOR | ||||
Is the motor making excessive noise?
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DIAGNOSTIC TEST E: SUNROOF PANEL DOES NOT OPEN, CLOSE, OR VENT For schematics and connector information, refer to Wiring Diagrams Cell 101. Normal Operation and Fault SymptomsThe sunroof opening panel motor receives battery voltage at all times from BCM fuse F24 (30A) on circuit SBP24 (VT-RD), and receives ignition voltage (including accessory delay) from BCM fuse F2 (10A) on circuit CBP02 (GN). The sunroof opening panel motor and switch are grounded through circuit GD349 (BK/GY). When the sunroof opening panel open switch is pressed, a ground signal is sent to the sunroof opening panel motor through circuit CPR31 (VT/BN), which causes the sunroof opening panel to open. When the sunroof opening panel close switch is pressed, a ground signal is sent to the sunroof opening panel motor through circuit CPR40 (YE/OG), which causes the sunroof opening panel to close. If the communication circuit between the sunroof motor and the shade (sun shade) motor is open or shorted, the sunroof motor will fully close the sunroof only once, after which it will not operate. Also, if the communication circuit is open or shorted, the shade (sun shade) motor will fully open, then operate only between fully open and the front fixed glass panel. The communication circuit is between the motors and is not for diagnosis. Possible Sources
Visual Inspection and Pre-checks
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| E1 CHECK THE POWER WINDOW OPERATION | ||||||||||||||||
Do the power windows operate normally?
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| E2 CHECK SUNSHADE OPERATION | ||||||||||||||||
Does the sunshade operate correctly?
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| E3 CHECK ROOF OPENING PANEL GLASS OPERATION | ||||||||||||||||
Does the glass operate correctly?
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| E4 CHECK ROOF OPENING PANEL MOTOR VOLTAGE CIRCUITS | ||||||||||||||||
Is the voltage greater than 11 volts?
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| E5 CHECK ROOF OPENING PANEL GROUND CIRCUITS | ||||||||||||||||
Is the resistance less than 3 ohms?
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| E6 CHECK CIRCUIT CPR40 (YE/YE) FOR OPEN OR SHORT TO GROUND | ||||||||||||||||
Is the resistance between C921-6 and C930-4 less than 3 ohms, and greater than 10,000 ohms between C921-6 and ground?
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| E7 CHECK CIRCUIT CPR31 (VT/BN) FOR OPEN OR SHORT TO GROUND | ||||||||||||||||
Is the resistance between C921-5 and C930-5 less than 3 ohms, and greater than 10,000 ohms between C921-5 and ground?
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| E8 CHECK ROOF OPENING PANEL JUMPER HARNESS | ||||||||||||||||
Is the sunroof panel jumper harness OK?
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| E9 CHECK SUNROOF MOTOR/MODULE FOR PROPER OPERATION | ||||||||||||||||
Is the concern still present?
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DIAGNOSTIC TEST F: SUNSHADE DOES NOT OPEN OR CLOSE For schematics and connector information, refer to Wiring Diagrams Cell 101. Normal Operation and Fault SymptomsThe sunshade motor is continuously supplied with battery voltage from BCM fuse F24 (30A) on circuit SBP24 (VT-RD), and with ignition voltage (including auxiliary delay) from BCM fuse F2 (10A) on circuit CBP02 (GN). The roof opening panel motor and switch are grounded through circuit GD349 (BK/GY). When the sunshade open switch is pressed, a signal is sent to the sunshade through circuit CPR86 (GY/BN), which causes the sunshade to open. When the sunshade close switch is pressed, a signal is sent to the sunshade motor through circuit CPR85 (GN/WH), which causes the sunshade to close. If the communication circuit between the sunroof motor and the sunshade motor is open or shorted, the sunroof motor will fully close the panel only once, after which it will not operate. Also, if the communication circuit is open or shorted, the sunshade motor will fully open, then operate only between fully open and the front fixed glass panel. Possible Sources
Visual Inspection and Pre-checks
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| F1 CHECK SUNSHADE OPERATION | ||||||||||||||||
Does the sunshade operate correctly?
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| F2 CHECK POWER WINDOW OPERATION | ||||||||||||||||
Do the power windows operate?
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| F3 CHECK THE SUNSHADE MOTOR POWER CIRCUITS | ||||||||||||||||
Is the voltage greater than 11 volts?
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| F4 CHECK THE SUNROOF PANEL GROUND CIRCUITS | ||||||||||||||||
Is the resistance less than 3 ohms?
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| F5 CHECK CIRCUIT CPR85 (GN/WH) FOR AN OPEN OR A SHORT TO GROUND | ||||||||||||||||
Is the resistance between C921-9 and C930-11 less than 3 ohms; and greater than 10,000 ohms between C921-9 and ground?
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| F6 CHECK CIRCUIT CPR86 (GY/BN) FOR AN OPEN OR A SHORT TO GROUND | ||||||||||||||||
Is the resistance between C921-8 and C930-13 less than 3 ohms; and greater than 10,000 ohms between C921-8 and ground?
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| F7 CHECK THE SUNROOF JUMPER HARNESS | ||||||||||||||||
Is the sunroof panel jumper harness OK?
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| F8 CHECK THE SUNROOF PANEL FOR PROPER OPERATION | ||||||||||||||||
Is the concern still present?
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DIAGNOSTIC TEST G: ONE-TOUCH OPEN/CLOSE DOES NOT WORK For schematics and connector information, refer to Wiring Diagrams Cell 101. Normal Operation and Fault SymptomsWhen the sunroof open switch is pressed to the second detent position, a signal is sent to the sunroof motor through circuit CPR31 (VT/BN), which causes the sunroof to perform a one-touch open operation. When the sunroof is open and the sunroof close switch is pressed to the second detent position, a signal is sent to the sunroof motor through circuit CPR40 (YE/OG), which causes the sunroof to perform a one-touch close operation. If the sunshade is closed when the sunroof motor is commanded to perform a one-touch open operation, the motors will communicate and the sunshade motor will automatically perform a one-touch open operation, then the sunroof motor will perform a one-touch open operation. If the communication circuit between the sunroof motor and the sunshade motor is open or shorted, the sunroof motor will only operate to fully close the sunroof 1 time and then will not operate; and the sunshade motor will open to the front of the fixed glass panel, then operate between fully open and the front of the fixed glass panel. When the sunshade open switch is pressed to the second detent position, a signal is sent to the sunshade through circuit CPR86 (GY/BN), which causes the sunshade to perform a one-touch open operation. When the sunshade close switch is pressed, a signal is sent to the sunshade through circuit CPR85 (GN/WH), which causes the sunshade to close. If the sunshade is closed or fully open and a one-touch operation is requested, the sunshade will stop at the front of the fixed glass panel, and a second one-touch request is required to fully open or close the sunshade. If the sunroof is open when the sunshade motor is commanded to perform a one-touch close operation, the motors will communicate and the sunroof motor will automatically perform a one-touch close operation, then the sunroof motor will perform a one-touch close operation. If the communication circuit between the sunroof motor and the sunshade motor is open or shorted, the sunroof motor will fully close the panel only once, after which it will not operate. Also, if the communication circuit is open or shorted, the sunshade motor will fully open, then operate only between fully open and the front fixed glass panel. Possible Sources
Visual Inspection and Pre-checks |
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| G1 CHECK THE SUNROOF PANEL MOTORS FOR INITIALIZATION | ||||
Is the concern still present?
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Test yourself
A quick Ford Explorer quiz: every answer comes with an explanation and a link to the manual page.
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