Infotainment Systems

Reset the SYNC Module [APIM]. General Procedures

5steps
~30min
2/5difficulty
Done 0 of 5

Programming

  1. Remove all devices connected to the USB port(s), audio input jack/socket (if equipped), SD slot (if equipped) or RCA jacks (if equipped).
  2. Disconnect the negative battery cable for 1 minute, then reconnect it.
    REFER TO: Battery Disconnect and Connect (414-01 Battery, Mounting and Cables, General Procedures).
  3. Perform a Master Reset. If necessary, refer to "Master Reset" in the Owner's Literature.
  4. Verify system operation using MIT 105-00120 to check audio output for the USB port(s), audio input jack/socket (if equipped) and Bluetooth. If equipped, check audio output for the RCA jacks using RCA adapter 105-00121.
  5. If the concern still exists, return to the symptom charts.

Test yourself

A quick Ford Fiesta quiz: every answer comes with an explanation and a link to the manual page.