Phone Operation

Operation

Voice commands can be used to control the phone and navigate its menu structure. Voice commands are required after most Uconnect Phone prompts. There are two general methods for how voice control works:

1. 1
   Speak compound commands, such as "Call John Smith Mobile."
2. 2
   Speak individual commands and allow the system to guide you through the task.

You will be prompted to enter a specific command and then follow the available options.

• Wait for the beep that follows the "Listen" prompt or other prompt before giving a voice command.
• For some operations, compound commands can be used. For example, instead of saying "Call", then "John Smith", then "Mobile", you can say the following compound command: "Call John Smith Mobile."
• To explain each function in this section, only the compound command form of the voice command is given. You can also break commands into parts and speak each part when prompted. For example, you can use the compound command form "Find John Smith", or you can break the compound command into two voice commands: "Find contact", and when asked, "John Smith." Remember that Uconnect Phone works best when you speak in a normal conversational tone, as if speaking to someone sitting a few feet/meters away from you.

Natural Speech

Your Uconnect Phone voice system uses a natural language Voice Recognition (VR) engine.

Natural speech allows the user to speak commands in phrases or complete sentences. The system filters out certain non-word utterances and sounds, such as "uh" and "ah". The system handles filler words such as "I would like to".

The system processes multiple inputs in the same phrase or sentence, for example "make a phone call" and "Kelly Smith". For multiple inputs in the same phrase or sentence, the system identifies the topic or context and provides an appropriate follow-up prompt, such as "Who do you want to call?" in case a phone call was requested but a specific name was not recognized.

The system uses continuous dialogue. When the system requires more information from the user, it will ask a question that the user can answer without pressing the voice command button on the steering wheel.

Help Command

If you need help at any time, or if you want to know your options at any prompt, say "Help" after the beep.

To activate Uconnect Phone from standby, simply press the "Phone" button (if equipped) on your steering wheel and speak a command or say "Help". All phone sessions begin by pressing the VR button or the Phone button.

Cancel Command

At any prompt, after the beep, you can say "Cancel" and you will return to the main menu.

You can also press the VR or Phone button on the steering wheel while the system is listening for a command to return to the main or previous menu.

Pairing (Linking) Uconnect Phone with a Mobile Phone

Use this QR code to access the digital experience.

To begin using Uconnect Phone, you must pair your compatible Bluetooth® mobile phone with the system. Pairing a mobile phone is the process of establishing a wireless connection between the cellular phone and the Uconnect system.

To complete the pairing process, you will need to refer to your mobile phone's manual. Please visit UconnectPhone.com for complete mobile phone compatibility information.

Uconnect 3 with 5-inch Display

Uconnect 4 with 7-inch Display

NOTE:

• Bluetooth® must be turned on in your phone to complete this procedure.
• The vehicle must be in PARK or stationary.

To pair a phone, perform the following steps:

1. 1
   Turn the ignition to the ACC or ON/RUN position.
2. 2
   Press the Phone button.

   NOTE:

   • If no phones are currently paired with the system, a pop-up will appear asking if you want to pair a mobile phone.
   • This pop-up appears only when the user enters Phone mode and no devices have been previously paired. If a phone has been previously paired with the system, even if no phone is currently connected to the system, this pop-up will not appear.
3. 3
   Select "Yes" to begin the pairing process.
4. 4
   Locate the available devices on your Bluetooth® mobile phone.

   • Press the "Settings" button on your mobile phone.
   • Select "Bluetooth®" and make sure it is turned on. Once turned on, the mobile phone will begin searching for Bluetooth® connections.

   NOTE:

   During the pairing procedure, a pop-up may appear on the touchscreen asking you to confirm that the PIN on the touchscreen matches the PIN shown in the pop-up on your mobile phone.

5. 5
   If you select "No" but still want to pair a mobile phone, press the Pairing or Settings button on the Uconnect Phone home screen.

   • Press the "Paired Phones" button or the Add Device button.
   • Search for available devices on your Bluetooth® mobile phone (see below). When prompted on the phone, select "Uconnect" and accept the connection request.
6. 6
   The Uconnect Phone will display the current status screen during system connection.
7. 7
   When your mobile phone finds the Uconnect system, select "Uconnect."
8. 8
   When prompted on the mobile phone, accept the connection request from Uconnect.
9. 9
   When the pairing process is successfully completed, the system will ask you whether this is your favorite phone. If you select "Yes," this phone is given the highest priority. This phone will take priority over other paired phones within range and will connect to the Uconnect system automatically when you enter the vehicle. Only one mobile phone and/or one Bluetooth® audio device can be connected to the Uconnect system at a time. If "No" is selected, simply select "Uconnect" from the Bluetooth® mobile phone/audio device screen, and the Uconnect system will reconnect to the Bluetooth® device.

NOTE:

For phones that are not set as favorites, phone priority is determined by the order in which they were paired. The most recently paired phone will have the highest priority.

NOTE:

During the pairing procedure, a pop-up may appear on your mobile phone requesting access for the Uconnect system to your messages and contacts. Selecting "OK" or "Allow" will synchronize your contacts with the Uconnect system.

You can also use the following voice command to display the paired phones screen from any screen on the radio:

• "Show Paired Phones"

NOTE:

Software updates on your phone or the Uconnect system may interfere with the Bluetooth® connection. If this occurs, simply repeat the pairing process. However, you must first delete the device from the phone list in your Uconnect system. Then be sure to delete Uconnect from the device list in your phone's Bluetooth® settings.

Pairing a Bluetooth® Streaming Audio Device

For information on how to pair a Bluetooth® streaming audio device with the Uconnect 3 Radio with 5-inch display, refer to the following.

1. 1
   Press the "Media" button on the touchscreen to begin.
2. 2
   Change the source to "Bluetooth®."
3. 3
   Press the Bluetooth® button on the touchscreen to display the Paired Audio Devices screen.
4. 4
   Press the "Add Device" button on the touchscreen.

   NOTE:

   If no device is currently connected to the system, a pop-up will appear.

5. 5
   Search for available devices on your Bluetooth® audio device. When prompted on the device, confirm the PIN displayed on the Uconnect screen.
6. 6
   The Uconnect Phone will display the status screen during system connection.
7. 7
   When the pairing process is successfully completed, the system will ask you whether this is your favorite device. If you select "Yes," this device is given the highest priority. This device will take priority over other paired devices within range.

NOTE:

For devices that are not set as favorites, device priority is determined by the order in which they were paired. The most recently paired device will have the highest priority.

You can also use the following voice command to display the list of paired audio devices:

• "Show Paired Phones"

Connecting to a Specific Mobile Phone or Audio Device After Pairing

The Uconnect Phone will automatically connect to the paired phone with the highest priority and/or audio device within range. If you need to select a specific phone or audio device, follow these steps:

1. 1
   Press the Settings button on the touchscreen.
2. 2
   Press the Paired Phones/Audio Sources button.
3. 3
   Press to select a specific phone or specific audio device. A pop-up menu will appear; press "Connect Phone."
4. 4
   Press X to exit the Settings screen.

Disconnecting or Deleting a Phone or Audio Device

Uconnect 3 with 5-inch Display

1. 1
   Disconnect Device or Disconnect Phone
2. 2
   Make Favorite
3. 3
   Delete Device/Phone

   

Uconnect 4 with 7-inch Display

1. 1
   Disconnect Device or Disconnect Phone
2. 2
   Make Favorite
3. 3
   Delete Device/Phone
4. 4
   Press Uconnect Phone Pairing or the Settings button.
5. 5
   Press the Paired Phones/Audio Sources button.
6. 6
   Press the Settings button located to the right of the device name for a phone or audio device other than the one currently connected, or press the preferred phone from the Connected Phone list.
7. 7
   A pop-up options menu will appear.
8. 8
   Press the Disconnect Device or Delete Device button on the touchscreen.
9. 9
   Press X to exit the Settings screen.

Adding a Phone or Audio Device to Favorites

1. 1
   On the Paired Phones/Audio Sources screen, press the Settings button located to the right of the device name for a phone or audio device other than the one currently connected, or press the preferred "Connected Phone" from the list.
2. 2
   A pop-up options menu will appear.
3. 3
   Press the Make Favorite button on the touchscreen; the selected device will move to the top of the list.
4. 4
   Press X to exit the Settings screen.

Phonebook Download (Automatic Phonebook Transfer from Mobile Phone) — If Equipped

If supported by your phone, the Uconnect Phone is able to download contact names and numbers from the mobile phone phonebook. Certain Bluetooth® phones with Phone Book Access Profile may support this feature. Your mobile phone may display a pop-up requesting permission for the Uconnect system to access your messages and contacts. Selecting "OK" or "Allow" will synchronize your contacts with the Uconnect system.

See the Uconnect website, UconnectPhone.com, for supported phones.

• To call a name from the downloaded mobile phone phonebook, follow the instructions in "Voice Command" in this section.
• Automatic phonebook download and update, if supported, begins as soon as the Bluetooth® wireless phone connection to the Uconnect Phone is established, for example, after you start the vehicle.
• A maximum of 5000 contact names with up to four numbers per contact will be downloaded and updated each time the phone is connected to the Uconnect Phone.
• Depending on the maximum number of entries downloaded, there may be a short delay before the most recently downloaded names can be used. Until then, if available, the previously downloaded phone book is available for use.
• Only the phone book of the currently connected mobile phone is available.

This downloaded phone book cannot be edited or deleted on the Uconnect Phone. It can only be edited on the mobile phone. Changes are transferred and updated to the Uconnect Phone at the next phone connection.

Favorites Management — If Equipped

There are two ways to add an entry to your Favorites:

1. 1
   After downloading the mobile phone phone book, press the Favorites button on the touchscreen, then press one of the +Add to Favorites buttons for the contacts that appear in the list.
2. 2
   After downloading the mobile phone book, select Contacts on the phone home screen, then select the desired number. Press the down arrow button or the gear-shaped Settings button next to the selected number to display the options pop-up. In the pop-up, select Add to Favorites.

NOTE:

If the Favorites list is full, you will be prompted to delete an existing favorite.

Favorites Deletion — If Equipped

1. 1
   To delete a favorite, select Favorites from the phone home screen.
2. 2
   Then press the down arrow button or the gear-shaped Settings button next to the contact you want to remove from your Favorites. This will display the options for that favorite contact.
3. 3
   Deselect the star icon to delete the favorite.