Emergency Towing

If towing is necessary, we recommend that it be performed by an authorized Kia dealer or a commercial towing service.
If a towing service is not available in an emergency, your vehicle may be temporarily towed with a strap or chain attached to the emergency towing hook under the front (or rear) of the vehicle. Exercise extreme caution when towing the vehicle. The driver must remain in the vehicle to steer and operate the brakes.
Towing in this manner may only be performed on paved roads, for a short distance and at low speed. The wheels, axles, drivetrain, steering, and brakes must also be in good condition.
- Do not use the towing hooks to pull the vehicle out of mud, sand, or other conditions from which the vehicle cannot exit under its own power.
- Avoid towing a vehicle that is heavier than the towing vehicle.
- The drivers of both vehicles should communicate with each other frequently.
CAUTION
- Attach the towing strap to the towing hook.
- Using any part of the vehicle other than the towing hooks for towing may damage the vehicle body.
- Use only a cable or chain specifically designed for towing vehicles. Securely fasten the cable or chain to the towing hook provided.
- Before emergency towing, check that the hook is not broken or damaged.
- Securely fasten the towing strap or chain to the hook.
- Do not jerk the hook. Apply force steadily and gradually.
- To avoid damaging the hook, do not pull from the side or at a vertical angle. Always pull straight forward.
WARNING
Exercise extreme caution when towing the vehicle.
- Avoid sudden starts or erratic driving maneuvers that would place excessive stress on the emergency towing hook and towing strap or chain. The hook and towing strap or chain may break and cause serious injury or damage.
- If the damaged vehicle cannot move, do not continue towing by force. We recommend that you contact an authorized Kia dealer or a commercial towing service.
- Tow the vehicle in as straight a line as possible.
- Keep away from the vehicle during towing.

- Use a towing strap less than 5 m (16 ft) in length. Attach a white or red cloth (approximately 30 cm (12 in) wide) to the middle of the strap for better visibility.
- Drive carefully so that the towing strap does not become slack during towing.
Emergency Towing Precautions
- Turn the ignition key to the ACC position so the steering is not locked.
- Place the gear shift lever in the N (Neutral) position.
- Release the parking brake.
- Apply more force to the brake pedal than normal, as braking efficiency will be reduced.
- More effort will be required to turn the steering wheel because the power steering system will be disabled.
- If you are driving down a long slope, the brakes may overheat and braking efficiency will be reduced. Stop frequently and allow the brakes to cool.
CAUTION
Automatic Transmission
- If the vehicle is towed with all four wheels on the ground, it may only be towed forward. Make sure the transmission is in neutral. Make sure the steering is unlocked by placing the ignition switch in the ACC position. The driver must remain in the towed vehicle to steer and operate the brakes.
- To avoid serious damage to the automatic transmission, limit the vehicle speed to 15 km/h and tow less than 1.5 km (1 mile).
- Before towing, check the automatic transmission for fluid leaks under the vehicle. If automatic transmission fluid is leaking, a flatbed or wheel dolly must be used.
Test yourself
A quick Kia Picanto JA quiz: every answer comes with an explanation and a link to the manual page.