Hyundai Kona Quiz
What to Do in an Emergency

Emergency Towing

In this manual: What to Do in an Emergency
Your Vehicle at a Glance — 5Your Vehicle's Safety System — 63Convenient Features of Your Vehicle — 227Driving Your Vehicle — 123What to Do in an Emergency — 38Maintenance — 80Specifications and Consumer Information — 16
~2min read

If towing is required, we recommend that it be performed by an authorized HYUNDAI dealer or a commercial towing service.

If towing service is not available in an emergency, your vehicle may be temporarily towed using a cable or chain attached to the emergency towing hook at the front (or rear) of the vehicle.

Exercise extreme caution when towing the vehicle with a strap or chain. The driver must remain in the vehicle to steer and operate the brakes.

Towing in this manner should only be performed on paved roads, for a short distance and at low speeds. In addition, the wheels, axles, powertrain, steering, and brakes must all be in good condition.

Always observe the following precautions during emergency towing:

  • Set the ignition key to the ACC position so that the steering wheel is not locked.
  • Shift the transmission lever to N (Neutral).
  • Release the parking brake.
  • Depress the brake pedal with more force than usual, as braking effectiveness will be reduced.
  • More effort will be required on the steering wheel, because the power steering system will be disabled.
  • Use a vehicle heavier than your own to tow the vehicle.
  • The drivers of both vehicles should communicate frequently with each other.
  • Before emergency towing, make sure the hook is not broken or damaged.
  • Securely attach the tow strap or chain to the hook.
  • Do not jerk the hook. Apply steady and even force.
  • Use a towing cable or chain less than 5 m (16 ft) long. Attach a white or red cloth (approximately 30 cm (12 in) wide) to the middle of the cable or chain for better visibility.
  • Drive carefully so that the tow strap or chain remains taut during towing.
  • Before towing, check the dual clutch transmission for fluid leaks under your vehicle. If dual clutch transmission fluid is leaking, the vehicle must be transported on a flatbed truck or towing dolly.

CAUTION

To prevent damage to the vehicle and its components during towing:

  • Always pull straight ahead when using towing hooks. Do not pull at an angle or sideways.
  • Do not use the towing hooks to pull the vehicle out of mud, sand, or other conditions from which the vehicle cannot drive itself.
  • Limit vehicle speed to 15 km/h and tow for less than 1.5 km/h km (1 mile) to avoid serious damage to the dual clutch transmission.

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