What to Do in an Emergency

Tow/Haul

~1min read

Towing Services

Kia Soul. Towing

If emergency towing is required, we recommend that it be performed by an authorized Kia dealer or a commercial towing service. Correct lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or a flatbed is recommended.

Towing the vehicle with the rear wheels on the ground (without a dolly) and the front wheels off the ground is permitted.

If any of the load-bearing wheels or suspension components are damaged, or if the vehicle is towed with the front wheels on the ground, use a towing dolly under the front wheels. When towing with a commercial tow truck, the front of the vehicle should always be lifted rather than the rear.

Kia Soul. Towing

CAUTION

  • Do not tow the vehicle in reverse with the front wheels on the ground, as this may cause damage to the vehicle.
  • Do not tow the vehicle with sling equipment. Use a wheel lift or flatbed equipment.

When towing the vehicle in an emergency without wheel dollies:

1. Turn the ignition switch to the ACC position.

2. Shift the gear shift lever to the N (Neutral) position.

3. Release the parking brake.

CAUTION

If the shift lever is not placed in the N (Neutral) position, internal damage to the transmission may result.

Test yourself

A quick Kia Soul Owner's Manual quiz: every answer comes with an explanation and a link to the manual page.