Tow/Haul
Towing Services

If emergency towing is required, we recommend that it be performed by an authorized Kia dealer or a commercial towing service. Correct lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or a flatbed is recommended.
Towing the vehicle with the rear wheels on the ground (without a dolly) and the front wheels off the ground is permitted.
If any of the load-bearing wheels or suspension components are damaged, or if the vehicle is towed with the front wheels on the ground, use a towing dolly under the front wheels. When towing with a commercial tow truck, the front of the vehicle should always be lifted rather than the rear.

CAUTION
- Do not tow the vehicle in reverse with the front wheels on the ground, as this may cause damage to the vehicle.
- Do not tow the vehicle with sling equipment. Use a wheel lift or flatbed equipment.
When towing the vehicle in an emergency without wheel dollies:
1. Turn the ignition switch to the ACC position.
2. Shift the gear shift lever to the N (Neutral) position.
3. Release the parking brake.
CAUTION
If the shift lever is not placed in the N (Neutral) position, internal damage to the transmission may result.
Test yourself
A quick Kia Soul Owner's Manual quiz: every answer comes with an explanation and a link to the manual page.