Mercedes-Benz E-Class Quiz
Opening and Closing

Sliding roof. Sliding roof problems

In this manual: Opening and Closing
Introduction — 5At a glance — 6Safety — 25Opening and Closing — 17Seats, steering wheel and mirrors — 12Lights and windshield wipers — 11Climate Control — 11Driving and parking — 44On-board computer and displays — 29Stowing and Useful Information. Good to Know — 1Stowing and Useful Information. Storage Options — 10Stowage and convenience features. Convenience features — 7Maintenance and care — 11Roadside assistance — 13Wheels and tires — 13Technical data — 13
~2min read

The sunroof in the Mercedes E-Class (4th gen, W212, 2009–2016) offers convenient operation but requires particular attention. This section explains how to proceed in the event of a malfunction and which measures are important to avoid injuries when closing. With the correct steps, the sunroof can be operated safely even if problems occur.

Your vehicle may be equipped with a sunroof or a panoramic sunroof. In this section, the term "sunroof" refers to both sunroof variants.

WARNING

If the sunroof is closed again immediately after jamming or adjustment, it closes with increased or maximum force. The anti-pinch function is not active in this case. Body parts in the closing area can be trapped. There is an increased risk of injury or even danger to life!

Make sure that no body part is in the closing area.

If someone becomes trapped,
  • release the switch immediately, or
  • during automatic closing, briefly press the switch in any direction.

The closing process is stopped.

Problem Possible causes/consequences and solutions
The sunroof cannot be closed and the cause is not visible to you. If the sunroof jams while closing and opens slightly again:

Immediately after jamming, press the switch againon the roof control unit and pull it down to the pressure point, keeping it held until the sunroof is closed.

  • The sunroof closes with increased closing force.

    If the sunroof jams again and opens slightly once more:

    Immediately after jamming, press the switch againon the roof control unit and pull it down to the pressure point, keeping it held until the sunroof is closed.

  • The sunroof closes without anti-pinch protection.
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    The Mercedes E-Class W212 (model years 2009–2016) also offers practical solutions for sunroof problems. Targeted steps allow the roof to be closed safely, even if the anti-pinch function is deactivated.

    These well-thought-out details contribute to the everyday practicality and safety for which the E-Class BR 212 is known. This way the vehicle remains a reliable companion even in difficult situations.

    With these features, Mercedes shows how technology and safety work together seamlessly.

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    A quick Mercedes-Benz E-Class quiz: every answer comes with an explanation and a link to the manual page.