Mercedes-Benz E-Class Quiz
Opening and Closing

Side windows. Comfort closing. Adjusting side windows. Problems with side windows

In this manual: Opening and Closing
Introduction — 5At a glance — 6Safety — 25Opening and Closing — 17Seats, steering wheel and mirrors — 12Lights and windshield wipers — 11Climate Control — 11Driving and parking — 44On-board computer and displays — 29Stowing and Useful Information. Good to Know — 1Stowing and Useful Information. Storage Options — 10Stowage and convenience features. Convenience features — 7Maintenance and care — 11Roadside assistance — 13Wheels and tires — 13Technical data — 13
~4min read

Comfort closing of the side windows in the Mercedes E-Class (4th generation, W212, 2009–2016) combines safety and convenience. Advanced technology allows the windows and roof to be closed with the press of a button, although the highest level of attention is required to prevent injuries. If there are problems with closing, an intuitive adjustment of the windows helps to reliably restore functionality.

Comfort Closing

Important Safety Notes

WARNING

During comfort closing, body parts can be trapped in the closing area of the side window and the sliding roof. There is a risk of injury!

Monitor the entire closing process during comfort closing. When closing, make sure no body parts are in the closing area.

If someone gets trapped, proceed as follows:

With the key:

Release the buttonrelease.

Press and hold the button until the side windows and the sliding roof or panorama sliding roof open again.

With KEYLESS-GO:

Release the sensor surface on the door handle.

Immediately pull the door handle and hold it pulled.
  • The side windows and the sliding roof or panorama sliding roof open.

    General Notes

    When you lock the vehicle, you can then simultaneously
    • close the side windows
    • close the sliding roof or panorama sliding roof.

    For vehicles with panorama sliding roof, you can then close the sunshades.

    With the key

    Vehicles without KEYLESS-GO: Point the tip of the key at the door handle of the driver's door.

    Vehicles with KEYLESS-GO: The key must be near the vehicle.

    Press the buttonHold until the side windows and the sliding roof or panorama sliding roof are fully closed.

    Check that all side windows and the sliding roof or panorama sliding roof are closed.

    For vehicles with panorama sliding roof:

    Press the buttonPress again and hold until the sunshades of the panorama sliding roof close.

    Stop comfort closing: The buttonrelease.

    With KEYLESS-GO

    The driver's door and the door whose door handle is operated must be closed. The key must be outside the vehicle. The distance between the key and the operated door handle must not be greater than 1 m.

    Mit KEYLESS-GO

    The recessed sensor surfaceon the door handle until the side windows and the sliding roof or panorama sliding roof are fully closed.

    Info

    Make sure you only touch the recessed sensor surface.

    Check that all side windows and the sliding roof or panorama sliding roof are closed.

    For vehicles with panorama sliding roof:

    The recessed sensor surfaceon the door handle again until the sunshades of the panorama sliding roof close.

    Stop comfort closing: The recessed sensor surfaceon the door handle release.

    Adjusting the side windows

    If a side window does not close completely, you must readjust it.

    Close all doors.

    Turn the key in the ignition to position 1 or 2.

    Pull the corresponding button on the door control unit and hold it until the side window is closed.

    Keep the button pulled for another second.

    If a side window opens slightly again:

    Immediately afterwards, pull the corresponding switch on the door control unit again until the side window is closed.

    Keep the button pulled for another second.

    If the side window remains closed after releasing the switch, it is adjusted correctly. If not, repeat the steps above.

    Problems with the side windows

    WARNING

    If a side window is closed again immediately after blocking or adjustment, it closes with increased or maximum force. The reversing function is not active in this case. Body parts in the closing area can be trapped. There is an increased risk of injury or even risk to life!

    Make sure no body parts are in the closing area. To stop the closing process, release the switch or press the switch again to open the side window.

    Problem Possible causes/consequences and solutions
    A side window cannot be closed because objects, e.g. leaves, in the window guide are preventing it. Remove the objects.

    Close the side window.
    A side window cannot be closed and the cause is not visible to you. If a side window blocks while closing and opens slightly again:

    Immediately after the block, pull the corresponding switch again until the side window is closed.

  • The side window closes with increased closing force.

    If the side window blocks again and opens slightly again:

    Immediately after the block, pull the corresponding switch again until the side window is closed.

  • The side window closes without anti-trap protection.
    		•

    The Comfort Closing function of the Mercedes E-Class W212 (model years 2009–2016) allows the windows and sunroof to be closed conveniently at the same time. Systems such as the reversing function and safety warnings ensure that there is no risk to occupants.

    Thanks to state-of-the-art technology, which also takes window adjustment into account, the E-Class W212 remains a pioneer in safety and operating convenience.

    Question: How is Comfort Closing activated in the E-Class W212?

    Answer: By pressing and holding the close button on the key, or by touching the sensor area on the door handle with KEYLESS-GO.

    Question: What is important when adjusting the side windows?

    Answer: After adjustment, make sure the windows close properly and can be operated correctly.

    • Test yourself

    A quick Mercedes-Benz E-Class quiz: every answer comes with an explanation and a link to the manual page.