Toyota RAV4 Quiz
Introduction

Customer problem analysis

In this manual: Introduction
Introduction — 37Interior — 12Exterior — 432Az-fe engine mechanical — 1552Az-fe ignition — 182Az-fe charging — 232Az-fe emission control — 82az-fe exhaust — 32Az-fe fuel — 72Az-fe lubrication — 4Brake — 17Brake control — 63U140f automatic transaxle — 59Instrument panel — 8Suspension — 18Drive shaft — 23Axle — 6Tire and wheel — 30Air conditioning — 93Lighting — 45Cruise control — 21Differential — 12Door lock — 31Engine immobiliser — 21Horn — 5Can communication — 27Mirror — 5Parking brake — 5Power steering — 27Propeller shaft — 3Seat — 29Seat belt — 27Sliding roof — 25Steering column — 6Wiper and washer — 11Supplemental restraint system — 95Other system — 5Maintenance — 14
~1min read
Hint:
  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points in the problem analysis:
    • Toyota RAV4. How to proceed with troubleshooting

    Test yourself

    A quick Toyota RAV4 quiz: every answer comes with an explanation and a link to the manual page.