Audio / Video

Voice is not Recognized

~1min read
PROCEDURE
  1. CHECK CONDITION

(a) Check if the system voice recognition level is low for a particular voice.

Result

Result

Proceed to

System voice recognition level is low for any voice.

A

System voice recognition level is low only for a particular voice.

B

HINT:

  • System voice recognition level varies depending on voice and pronunciation. This is not a malfunction.
  • To achieve better voice recognition, ask the customer to watch the tutorial or perform the voice training to train the system.
A

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

B

END

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