Door Lock

How To Proceed With Troubleshooting

~2min read
CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the key reminder warning system.
  • *: Use the Techstream.
PROCEDURE
  1. VEHICLE BROUGHT TO WORKSHOP

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  1. CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points in the problem analysis:

What

Vehicle model, system name

When

Date, time, occurrence frequency

Where

Road conditions

Under what conditions?

Driving conditions, weather conditions

How did it happen?

Problem symptoms

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  1. INSPECT BATTERY VOLTAGE

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

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  1. INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, inspect the CAN communication function to ensure that there are no malfunctions in the communication system.

Result

Proceed to

DTC is not output.

A

DTC is output.

B


B

GO TO CAN COMMUNICATION SYSTEM

A
  1. PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).


Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B


B

GO TO STEP 7

A
  1. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Data List / Active Test (See page )


(b) Terminals of ECU (See page )


(c) Operation Check (See page )


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  1. REPAIR OR REPLACE

NEXT
  1. CONFIRMATION TEST


NEXT

END

Test yourself

A quick Toyota Venza quiz: every answer comes with an explanation and a link to the manual page.