Screen menu structure
1. MAIN FUNCTION
2. OPTION A
3. Option A1
3. Option A2
2. OPTION B...
1. «Traffic» menu
2. All messages during trip
2. Alert messages during trip
2. Alert messages only
2. All message types
2. Geographic filter
3. Within a 3 km radius
3. Within a 5 km radius
3. Within a 10 km radius
3. Within a 50 km radius
3. Within a 100 km radius
1. «Music» menu
2. Select source
2. Audio settings
3. Balance / Fader
3. Bass / Treble
3. Music ambience
4. None
4. Classical
4. Jazz
4. Rock/pop
4. Techno
4. Vocal
3. Loudness
3. Automatic volume correction
3. Reset audio settings
1. «Radio» menu
2. AM/FM band
3. FM band
3. AM band
2. Select frequency
2. Audio settings
3. Balance / Fader
3. Bass / Treble
3. Music ambience
4. None
4. Classical
4. Jazz
4. Rock/pop
4. Techno
4. Vocal
3. Loudness
3. Automatic volume correction
3. Reset audio settings
1. «Navigation» menu
2. Stop guidance/Resume guidance
2. Enter destination
3. Enter new address
4. Country
4. City
4. Street
4. Number
4. Start guidance
4. Postal code
4. Add to address book
4. Intersection
4. City center
4. GPS coordinates
4. Enter on map
3. Guide to «my home»
3. From address book
3. From last destinations
3. From last destinations / TMC station information
2. Waypoints
3. Add waypoint
4. Enter new address
4. Navigate to "home"
4. From address book
4. From recent destinations
3. Optimise route
3. Replace waypoint
3. Delete waypoint
3. Recalculate route
4. Fastest route
4. Shortest route
4. Time/distance optimized
2. Search for points of interest
3. Nearby
3. Near destination
3. In a city
3. In a country
3. Along the route
2. Guidance options
3. Guidance criteria
4. Fastest
4. Shortest
4. Optimised time / distance
3. Taking traffic into account
4. No detour
4. With confirmation
3. Exclusion criteria
4. Avoid motorways
4. Avoid tolls
4. Avoid ferries
3. Recalculate route
2. Recalculate route
3. Voice message volume
3. Voice message volume
3. Set hazard zone alerts
4. Set hazard zone alerts
4. Visual alert on approach
4. Audible alert on approach
1. «Phone» menu
2. Dial number
2. Call from address book
2. Call log
2. Connect a phone
3. Search for a phone
3. Connected phones
4. Disconnect phone
4. Rename phone
4. Delete phone
4. Delete phone
4. Display details
2. Display details
3. Choose ringtone
3. Choose ringtone
3. Enter voicemail number
1. «SETUP» menu
2. Languages *
3. Deutsch
3. English
3. Español
3. Français
3. Italiano
3. Nederlands
3. Polski
3. Portuguese
2. Date and time *
3. Set date and time
3. Date format
3. Time format
* Depending on model.
2. Display
3. Brightness
3. Color harmony
4. Pop titanium
4. Toffee
4. Blue steel
4. Technogrey
4. Dark blue
3. Map color
4. Day mode map
4. Night mode map
4. Automatic day/night map
2. Vehicle settings *
3. Vehicle information
4. Alert log
4. Function status
2. Units
3. Temperature
4. Celsius
4. Fahrenheit
3. Distance
4. km and l/100
4. km and km/l
4. miles (mi) and MPG
2. System settings
3. Restore factory settings
3. Software version
3. Scrolling text
* Depending on model.
FREQUENTLY ASKED QUESTIONS
| QUESTION | ANSWER | SOLUTION |
| There is a difference in sound quality between the different audio sources (radio, CD, etc.). | To ensure optimum listening quality, the audio settings (Volume, Bass, Treble, Ambience, Loudness) can be adjusted for each audio source, which may cause audible differences when changing source (radio, CD, etc.). | Check that the audio settings (Volume, Bass, Treble, Ambience, Loudness) are suitable for the source being played. It is recommended to set the AUDIO functions (Bass, Treble, Front/rear balance, Left/right balance) to the middle position, select sound ambience «None», set loudness correction to «On» in CD mode and to «Off» in radio mode. |
| The CD is always ejected or is not played by the player. | The CD is inserted upside down, is unreadable, contains no audio data, or contains an audio format that the car radio cannot read. The CD is protected by an anti-piracy system not recognized by the car radio. |
|
| The sound from the CD player is distorted. | The CD being used is scratched or of poor quality. | Insert good-quality CDs and store them in good conditions. |
| The car radio settings (bass, treble, ambience) are unsuitable. | Set the treble or bass level back to 0, without selecting any ambience. |
| QUESTION | ANSWER | SOLUTION |
| The stored stations do not work (no sound, 87.5 MHz is displayed, etc.). | The selected waveband is not the correct one. | Press the BAND AST button to find the waveband (AM, FM1, FM2, FMAST) where the stations are stored. |
| The reception quality of the station being listened to gradually deteriorates, or the stored stations do not work (no sound, 87.5 MHz is displayed, etc.). | The vehicle is too far from the transmitter of the station being listened to, or no transmitter is present in the geographic area being travelled through. | Activate the “RDS” function so the system can check whether a more powerful transmitter is available in the geographic area. |
| The environment (hill, building, tunnel, underground car park, etc.) blocks reception, including in RDS tracking mode. | This phenomenon is normal and does not indicate a fault with the car radio. | |
| The antenna is missing or has been damaged (for example, after going through a car wash or in an underground car park). | Have the antenna checked by the CITROËN network. | |
| Sound cuts out for 1 to 2 seconds in radio mode. | During this brief sound interruption, the RDS system searches for a possible frequency that provides better reception of the station. | Deactivate the “RDS” function if the phenomenon is too frequent and always occurs on the same route. |
| Engine off, the car radio switches off after several minutes of use. | When the engine is off, the car radio's operating time depends on the battery charge. The shutdown is normal: the car radio switches to energy-saving mode and turns off to preserve the vehicle battery. | Start the vehicle engine to increase the battery charge. |
| QUESTION | ANSWER | SOLUTION |
| The “Traffic information (TA)” box is checked. However, some traffic jams on the route are not shown in real time. | At startup, the system takes a few minutes to receive traffic information. | Wait until traffic information has been properly received (traffic information icons displayed on the map). |
| In some countries, only major roads (motorways, ...) are listed for traffic information. | This phenomenon is normal. The system depends on the traffic information available. | |
| I receive a speed camera alert for a camera that is not on my route. | The system announces all speed cameras located within a cone in front of the vehicle. It may detect cameras on nearby or parallel roads. | Zoom in on the map to view the exact position of the speed camera. |
| The speed camera audio alert does not work. | The audio alert is not active. | Activate the audible alert in the “Navigation” menu, Settings, Set hazard zone alerts. |
| The alert volume is set to minimum. | Increase the alert volume when passing a speed camera. | |
| Altitude is not displayed. | At startup, GPS initialization can take up to 3 minutes to correctly acquire more than 3 satellites. | Wait for the system to fully start up. Check that GPS coverage is at least 3 satellites (press and hold the SETUP button, then select “GPS coverage”). |
| Depending on the environment (tunnel, ...) or the weather, GPS signal reception conditions may vary. | This phenomenon is normal. The system depends on GPS signal reception conditions. | |
| Route calculation does not complete. | The exclusion criteria may conflict with the current location (exclusion of toll roads on a toll motorway). | Check the exclusion criteria. |
| QUESTION | ANSWER | SOLUTION |
| The waiting time after inserting a CD is long. | When a new media device is inserted, the system reads a certain amount of data (folder, title, artist...). This may take a few seconds. | This phenomenon is normal. |
| I cannot connect my Bluetooth phone. | The phone's Bluetooth may be switched off or the device may not be visible. |
|
| The sound from the phone connected via Bluetooth is inaudible. | The sound depends on both the system and the phone. | Increase the MyWay volume, up to maximum if necessary, and increase the phone volume if needed. |
Test yourself
A quick Citroen C5 Aircross quiz: every answer comes with an explanation and a link to the manual page.