Ford Explorer Quiz
Roadside Emergencies

Collision, Damage or Fire

In this manual: Roadside Emergencies
Introduction — 10At a Glance — 3Child Safety — 11Seat Belts — 10Personal Safety System™ — 1Supplemental Restraint System — 10Pedestrian Protection — 1911 Assist — 3Keys and Remote Controls — 10MyKey™ — 8Doors & Locks — 9Liftgate — 7Safety — 3Steering Wheel — 11Wipers and Washers — 5Lighting — 13Automatic High Beam Control — 3Windows and Mirrors — 6Instrument Cluster — 4Information Displays — 4Climate Control — 6Cabin Air Quality — 2Seats — 9Garage Door Opener — 2Auxiliary Power Points — 3Storage Compartments — 2Starting and Stopping the Engine — 5Unique Driving Characteristics — 4Fuel and Refueling — 8Engine Emission Control — 3High-Voltage Battery — 1Infection Transmission — 8All-Wheel Drive Vehicle — 1Brakes — 5Reverse Brake Assist — 4Traction Control — 1Stability Control — 3Hill Descent Control — 3Park Aid — 8Cruise Control — 4Adaptive Cruise Control — 19Driver Assistance — 12Drive Mode Control — 4Loading — 6Tow/Haul — 6Driving Tips — 5Roadside Emergencies — 8Customer Assistance — 9Fuses — 3Maintenance — 21Vehicle Care — 12Wheels and Tires — 8Capacities and Specifications — 16Connectivity — 3Wi-Fi Hotspot — 3Audio System — 6SYNC™ 3 — 14Accessories — 1Ford Protect — 1Scheduled Maintenance — 5Appendices — 4
~3min read

Ford Motor Company Electric and Hybrid Vehicle Guide for Vehicles Equipped with High Voltage Battery Electric Vehicles

(Vehicle Owner/Operator/Public) Electric and Hybrid Electric Vehicle Considerations

In the event of damage or fire to an electric vehicle or hybrid electric vehicle, the vehicle:

  • Always assume that the high voltage battery and related components are energized and fully charged.
  • Exposed electrical components, wiring and high voltage batteries present a potential electric shock hazard.
  • Vapors from high voltage batteries are potentially toxic and highly flammable.
  • Physical damage to the vehicle or high voltage battery may result in immediate or delayed release of toxic, flammable gases and fire.

Vehicle Information and General Safety Guidelines:

  • Identify the make and model of your vehicle.
  • Review the owner's guide and become familiar with the safety information and recommendations for your vehicle.
  • Do not attempt to repair damaged electric vehicles and hybrid electric vehicles yourself.

Contact an authorized dealer.

Breakdowns

An accident or collision severe enough to require emergency response for conventional vehicles will also require the same response for an electric or hybrid electric vehicle.

If possible:

  • Move your vehicle to a safe location nearby and remain at the scene.
  • Lower the windows before turning off the vehicle.
  • Place the vehicle in Park (P), apply the parking brake, turn off the engine, activate the hazard warning flashers, and move the key(s) at least 15 ft (5 m) away from the vehicle.

Always:

  • If necessary, call emergency services and inform them that an electric or hybrid electric vehicle is involved.
  • Exposed electrical components, wiring and high voltage batteries present a potential electric shock hazard.
  • Avoid contact with leaking fluids and gases and do not approach oncoming traffic until rescue personnel arrive.
  • When rescue personnel arrive, inform them that the involved vehicle is an electric or hybrid electric vehicle.

Fires

As with any vehicle, immediately call emergency services if you see sparks, smoke or flames coming from the vehicle. Keep a safe distance from the vehicle and try to stay upwind of smoke.

  • Leave the vehicle immediately.
  • Inform emergency services that an electric or hybrid electric vehicle is involved.
  • As with any vehicle fire, do not inhale smoke, vapors or gas from the vehicle, as they may be hazardous.
  • Stay away from the roadway and keep clear of oncoming traffic while waiting for rescue personnel to arrive.

After an Incident

  • Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or within 49 ft (15 m) of any structure or vehicle.
  • Ensure ventilation of the passenger and cargo compartments.
  • Call emergency services if you notice a fluid leak, sparks, smoke or flames, or hear bubbling or gurgling from the high voltage battery.

Post-Crash Alert System

The system flashes the turn signals and sounds the horn (intermittently) in the event of a severe collision with airbag deployment (front, side, side curtain or roof) or seatbelt pretensioner deployment.

The horn and indicators turn off when:

  • You press the hazard control button.
  • You press the panic button on the remote transmitter (if equipped).
  • Your vehicle loses power.
  • The horn is only active in certain markets.

Test yourself

A quick Ford Explorer quiz: every answer comes with an explanation and a link to the manual page.