Ford Explorer Quiz
Electrical

Diagnosis and Testing - Cruise Control

In this manual: Electrical
General Information — 41Chassis — 173Powertrain — 250Electrical — 303Body and Paint — 331
~35min read

Diagnostic Trouble Code (DTC) Chart

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).


Diagnostic Trouble Code Chart


Module Trouble Code Description Action
CCM B142E: 78 Front View Sensor Horizontal Alignment: Incorrect Alignment or Adjustment GO to Pinpoint Test C
CCM B1433:54 Front Sensor Horizontal Alignment: Calibration Not Performed GO to Pinpoint Test C
CCM C1001:08 Vision Sensing Camera: Bus Signal/Message Failure GO to Pinpoint Test D
CCM C1A67:96 Front Sensor: Internal Component Failure GO to Pinpoint Test E
CCM C1A67:97 Front View Sensor: Component or System Operation Obstructed or Blocked GO to Pinpoint Test F
CCM U2100:00 Initial Configuration Not Complete: No Sub Type Information GO to Pinpoint Test G
CCM U2300:55 Central Configuration Incomplete: No Sub-type Information GO to Pinpoint Test G
CCM U3000:41 Control Module: General Checksum Failure GO to Pinpoint Test H
CCM U3000:42 Control Module: General Memory Failure GO to Pinpoint Test H
CCM U3000:44 Control Module: Data Memory Failure GO to Pinpoint Test H
CCM U3000:49 Control Module: Internal Electronic Failure GO to Pinpoint Test H
CCM U3002:62 Vehicle Identification Number: Signal Comparison Failure GO to Pinpoint Test I
CCM U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test J
CCM U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test K
PCM P0504:00 Brake Switch "A"/"B" Ratio: GO to Pinpoint Test B
PCM P0572:00 Brake Switch "A" Circuit, Low Signal Level: GO to Pinpoint Test B
PCM P0573:00 Brake Switch "A" Circuit, High Signal Level: GO to Pinpoint Test B
PCM P1703:00 Brake Switch "B" Circuit: GO to Pinpoint Test B
PCM P1935:00 Brake Switch/Sensor Signal: GO to Pinpoint Test B
SCCM B137F: 11 Left Steering Wheel Switch Pack: Short to Ground GO to Pinpoint Test A
SCCM B137F: 13 Left Steering Wheel Switch Pack: Open Circuit GO to Pinpoint Test A
SCCM B137F: 96 Left Steering Wheel Switch Pack: Internal Component Failure GO to Pinpoint Test A
SCCM B137F: 9E Left Steering Wheel Switch Pack: Stuck On GO to Pinpoint Test A

Symptom Chart

Symptom Chart: ACC

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).


Symptom Chart


Condition Possible Sources Action
ACC Inoperative Refer to Pinpoint Test GO to Pinpoint Test A
Cruise Control Switch Inoperative/Incorrect Operation Refer to Pinpoint Test GO to Pinpoint Test A
ACC Inoperative in Rain or Snow Refer to Pinpoint Test GO to Pinpoint Test F
ADAPTIVE CRUISE UNAVAILABLE SENSOR BLOCKED SEE OWNER'S MANUAL message in the IPC message center Refer to Pinpoint Test GO to Pinpoint Test F
ACC Indicator Lamp Never/Always On
  • Wiring, Terminals and Connectors
  • PCM
  • PCM
REFER TO: Instrument Cluster, Message Center and Warning Chimes (413-01 Instrument Cluster, Message Center and Warning Chimes, Diagnosis and Testing).
Unexpected ACC Braking
  • CCM
  • Front bumper cover
 The ACC system may occasionally detect and respond to vehicles outside the path of travel, particularly on curves, ramps, or when changing lanes. Inspect the CCM and front bumper cover for damage. RECHECK the ACC system.
No ACC Braking
  • CCM
  • Front bumper cover
 The ACC system may not detect or respond to vehicles cutting in closely or on sharp curves (especially vehicles on the passenger side) due to the limited field of view of the CCM. CHECK the CCM and front bumper cover for damage. If no damage is found, RECHECK the ACC system.
ACC Braking Noise
  • Low Speeds
  • Brake Concern
 The driver may notice some noise at low speeds when ACC braking occurs. If the brake noise continues,
REFER to: Brake System (206-00 Brake System - General Information, Diagnosis and Testing).
Cruise control cannot set above 105 km/h, 113 km/h, 121 km/h or 129 km/h The MyKey® Restricted Driver key is in use and the MyKey® maximum speed restriction is enabled. CHECK that the MyKey® Restricted Driver key is in use. With the Admin key, CHECK whether the MyKey® maximum speed restriction is enabled. REFER to the Owner's Literature. If necessary, CHECK cruise control normal operation with the Admin key.

Pinpoint Tests


DIAGNOSTIC TEST A: ADAPTIVE CRUISE CONTROL INOPERATIVE

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
SCCM B137F:11 Left Steering Wheel Switch Pack: Short to Ground Continuous DTC that is set when the cruise control circuits are shorted to ground.
SCCM B137F: 13 Left Steering Wheel Switch Pack: Open Circuit Continuous DTC that is set when the cruise control circuits are open.
SCCM B137F: 96 Left Steering Wheel Switch Pack: Internal Component Failure Continuous DTC that sets when the measured cruise control circuit input voltage is not within the acceptable range.
SCCM B137F: 9E Left Steering Wheel Switch Pack: Stuck On Continuous DTC that is set when the cruise control switch is pressed and held for more than 120 seconds.

Possible Sources

  • Wiring, Terminals or Connectors
  • Cruise control switch
  • BPP switch
  • TP sensor
  • Stop Lamp Switch
  • Vehicle Speed Signal
  • PCM
  • BCM
  • CCM
  • SCCM
A1 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Using the diagnostic scan tool, perform the IPMA self-test.
  • Using the diagnostic scan tool, perform a PCM self-test.
  • Using the diagnostic scan tool, perform the SCCM self-test.
  • Using the diagnostic scan tool, perform the CCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes If IPMA Diagnostic Trouble Codes (DTCs) were retrieved, first CHECK these DTCs.
REFER to: Lane Keeping System (419-07 Lane Keeping System, Diagnosis and Testing). If PCM DTCs were retrieved, first diagnose the DTCs. REFER to the PCM DTC Chart.
If TR DTCs were retrieved, refer to the appropriate section in Group 307 for procedure information.
If CCM DTCs were retrieved, first CHECK these DTCs. REFER to the CCM DTC Chart.
If SCCM DTC B137F:11, B137F:13, B137F:96 or B137F:9E is set, GO to A4.
For all other SCCM DTCs:
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
No GO to A2
A2 CHECK THE LOSS OF COMMUNICATION DIAGNOSTIC TROUBLE CODES (DTCS)
  • Clear the continuous memory diagnostic trouble codes (CMDTCs) from all modules.
  • Ignition OFF.
  • The ignition is on.
  • Wait a minimum of 10 seconds. Retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Are any Loss of Communication DTCs set in the CCM?
Yes REFER to the CCM DTC Chart.
No GO to A3
A3 CHECK THE BRAKE PEDAL SWITCH (BOO1) AND CRUISE CONTROL DEACTIVATION SWITCH (BOO2) PARAMETER IDENTIFICATION (PIDS)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Using the table, monitor the Parameter Identifications (PIDs).

    Access the PCM and monitor the BU1 (0) PID

    (brake pedal switch) and

    Access the PCM and monitor the BOO2 (0) PID

    (cruise control deactivation switch) while pressing and releasing the brake pedal.
    Brake pedal position BOO1 PID BOO2 PID
    Released Off Off
    Applicable firmly On On

Do the PID values match the brake pedal position?
Yes GO to A4
No GO to Pinpoint Test B
A4 CHECK THE CRUISE CONTROL SWITCH PID (PARAMETER IDENTIFICATION)
  • Using the diagnostic scan tool,

    Access the SCCM and monitor the SC_ONOFF (0) PID

    ,

    Access the SCCM and monitor the SC_CNCL_RESM (0) PID

    ,

    Access the SCCM and monitor the SC_SET+ (0) PID

    ,

    Access the SCCM and monitor the SC_SET- (0) PID

    ,

    Access the SCCM and monitor the SC_GAPPLUS (0) PID

    and

    Access the SCCM and monitor the SC_GAPMINUS (0) PID

  • Using the table, press each cruise control switch while monitoring the cruise control switch PID.
    Cruise control switch PID value
    Cruise On/Off (Pressed/Released) ON OFF
    Cruise Cancel/Resume (press/release) ON OFF
    SET + (pressed/released) ON OFF
    SET - (pressed/released) ON OFF
    GAP + (press/release) ON OFF
    GAP - (press/release) ON OFF

Do the PID values match the switch position?
Yes GO to A9
No If only one switch does not show the correct PID value, INSTALL a new left steering wheel switch.
REFER to: Multifunction Switch - Steering Wheel (211-05 Steering Wheel and Column Electrical Components, Removal and Installation). If multiple switches do not display the correct PID value, GO to A5.
A5 CHECK THE VOLTAGE AT THE CRUISE CONTROL SWITCHES
  • Ignition OFF.
  • Remove the driver air bag.
    REFER to: Driver Air Bag (501-20B Supplemental Restraint System, Removal and Installation).
  • Disconnect the Left Steering Wheel Switch C2998.
  • The ignition is on.
  • Action:
    Positive lead Measurement/Action Negative lead
    C2998-2 C2998-5
    C2998-3 C2998-5
    C2998-4 C2998-5

Is the voltage approximately 5 volts?
Yes TURN the ignition OFF and WAIT one minute. INSTALL a new left steering wheel switch.
REFER to: Multifunction Switch - Steering Wheel (211-05 Steering Wheel and Column Electrical Components, Removal and Installation). INSTALL the driver air bag.
REFER to: Driver Air Bag (501-20B Supplemental Restraint System, Removal and Installation).
No GO to A6
A6 CHECK THE STEERING WHEEL SWITCH HARNESS FOR AN OPEN
  • Ignition OFF.
  • Disconnect the clockspring C218B.
  • Action:
    Positive lead Measurement/Action Negative lead
    C2998-2 C218B-7
    C2998-3 C218B-8
    C2998-4 C218B-10
    C2998-5 C218B-9

Is the resistance less than 3 ohms?
Yes GO to A7
No Install a new steering wheel.
REFER to: Steering Wheel (211-04 Steering Column, Removal and Installation).
A7 CHECK THE STEERING WHEEL SWITCH CIRCUITS THROUGH THE CLOCKSPRING FOR AN OPEN
  • Disconnect the clockspring C218F.
  • Action:
    Positive lead Measurement/Action Negative lead
    C218B-7 (component side) C218F-1 (component side)
    C218B-8 (component side) C218F-2 (component side)
    C218B-10 (component side) C218F-4 (component side)
    C218B-9 (component side) C218F-3 (component side)

Is the resistance less than 3 ohms?
Yes GO to A8
No Install a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
A8 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all SCCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the SCCM connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service information: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists, INSTALL a new SCCM.
REFER TO: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
A9 CHECK PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Connect the PCM connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST B: P0504:00, P0572:00, P0573:00, 1703:00 OR P1935:00

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
PCM P0504:00 Brake Switch A/B Correlation: no subtype information This DTC sets when the PCM does not detect the correct input sequence of the brake pedal signal from both the cruise control cancel switch and the stop lamp switches when the brake pedal is pressed and released.
PCM P0572:00 Brake Switch "A" Circuit Low: No Sub-type Information This DTC sets when the PCM detects an open in the stop lamp switch signal. The PCM monitors vehicle speed, engine speed, engine torque and stop lamp switch inputs during start and stop cycles. If the stop lamp switch input to the PCM is always off during start and stop cycles, this DTC sets as a continuous memory fault.
PCM P0573:00 Brake Switch "A" Circuit High: No Sub-type Information This DTC sets when the PCM detects a short to voltage in the stop lamp switch signal. The PCM monitors vehicle speed, engine speed, engine torque and stop lamp switch inputs during start and stop cycles. If the stop lamp switch input to the PCM is always on during start and stop cycles, this DTC sets as a continuous memory fault.
PCM P1703:00 Brake switch out of self-test range: no sub-type information This DTC is set in the engine control module during self-test when the brake switch input signal is high or does not switch between high and low.
PCM P1935:00 Brake switch/sensor signal: no sub-type information This DTC sets in the PCM when the PCM does not receive the brake switch input for cruise control cancel.

Possible Sources

  • Wiring, Terminals or Connectors
  • Stop Lamp Switch
  • PCM
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
B1 CHECK STOP LAMP OPERATION
  • The ignition is on.
  • Turn on the stop lamps.

Do the stop lamps and high mounted stop lamp operate correctly?
Yes GO to B2
No
Refer to: Stop Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
B2 CHECK BRAKE SWITCH (BOO1) AND CRUISE CONTROL DEACTIVATION SWITCH (BOO2) PID IDENTIFICATION (PIDS)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Using the table, monitor the Parameter Identifications (PIDs).

    Access the PCM and monitor the BU1 (0) PID

    (brake pedal switch) and

    Access the PCM and monitor the BOO2 (0) PID

    (cruise control deactivation switch) while pressing and releasing the brake pedal.
    Brake pedal position BOO1 PID BOO2 PID
    Released Off Off
    Applicable firmly On On

Do the PID values match the brake pedal position?
Yes GO to B8
No If the PID BOO1 value is incorrect, GO to B3.
If the PID BOO2 value is incorrect, GO to B4.
B3 CHECK BRAKE SWITCH CIRCUIT
  • Ignition OFF.
  • Disconnect the PCM C1381B 2.3 L EcoBoost.
  • Disconnect the PCM C1551B 3 L EcoBoost.
  • Disconnect the PCM C175B 3.3 L Duratec.
  • The ignition is on.
  • While depressing and releasing the brake pedal, measure:

    2.3 L EcoBoost


    Positive lead Measurement/Action Negative lead
    C1381B-10 Ground

    3 L EcoBoost


    Positive lead Measurement/Action Negative lead
    C1551B-8 Ground

    3.3 L Duratec


    Positive lead Measurement/Action Negative lead
    C175B-8 Ground

Is the voltage greater than 11 V with the brake pedal depressed and 0 V with the brake pedal released?
Yes GO to B8
No REPAIR the circuit.
B4 CHECK CRUISE CONTROL DEACTIVATION SWITCH OPERATION
  • Ignition OFF.
  • Disconnect the PCM C1381B 2.3 L EcoBoost.
  • Disconnect the PCM C1551B 3 L EcoBoost.
  • Disconnect the PCM C175B 3.3 L Duratec.
  • Firmly depress and release the brake pedal, measure:

    2.3 L EcoBoost


    Positive lead Measurement/Action Negative lead
    C1381B-11 Ground

    3 L EcoBoost


    Positive lead Measurement/Action Negative lead
    C1551B-23 Ground

    3.3 L Duratec


    Positive lead Measurement/Action Negative lead
    C175B-23 Ground

Is the resistance less than 3 ohms with the brake pedal released and greater than 10,000 ohms with the brake pedal depressed?
Yes GO to B8
No GO to B5
B5 CHECK CRUISE CONTROL DEACTIVATION SWITCH GROUND CIRCUIT FOR OPEN
  • Disconnect the clutch pedal position (CPP) switch C278.
  • Action:
    Positive lead Measurement/Action Negative lead
    C278-3 Ground

Is the resistance less than 3 ohms?
Yes GO to B6
No REPAIR the circuit.
B6 CHECK CRUISE CONTROL DEACTIVATION SWITCH SIGNAL CIRCUIT FOR SHORT TO GROUND
  • Action:
    Positive lead Measurement/Action Negative lead
    C278-2 Ground

Is the resistance greater than 10000 Ohms?
Yes GO to B7
No REPAIR the circuit.
B7 CHECK CRUISE CONTROL DEACTIVATION SWITCH SIGNAL CIRCUIT FOR OPEN
  • Connect the fused jumper:
    Positive lead Measurement/Action Negative lead
    C278-2 C278-3
  • Action:

    2.3 L EcoBoost


    Positive lead Measurement/Action Negative lead
    C1381B-11 Ground

    3 L EcoBoost


    Positive lead Measurement/Action Negative lead
    C1551B-23 Ground

    3.3 L Duratec


    Positive lead Measurement/Action Negative lead
    C175B-23 Ground

Is the resistance less than 3 ohms?
Yes INSTALL a new BPP switch.
REFER TO: Brake Pedal Position Switch (417-01 Exterior Lighting, Removal and Installation).
No REPAIR the signal circuit for an open.
B8 CHECK PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Connect the PCM connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, STOP this test and FOLLOW the service article instructions. If no service article exists for this concern,
Click here to access the guided routine (PCM). Internet Explorer version 11 or later is required to perform this Pinpoint test.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST C: B142E:78 OR B1433:54

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
CCM B142E: 78 Front View Sensor Horizontal Alignment: Incorrect Alignment or Adjustment The CCM sets this continuous memory and on-demand DTC when the CCM detects radar misalignment because the horizontal alignment angle is outside the acceptable range.
CCM B1433:54 Front sensor alignment: calibration not performed The CCM sets this continuous memory and on-demand DTC when the CCM detects radar misalignment because the alignment angle is outside the acceptable range.

Possible Sources

  • CCM alignment
  • CCM bracket
  • CCM
NOTE: The CCM radar vertical and horizontal alignment procedure is described in General Procedures. CCM horizontal alignment is a calibration check performed with the scan tool to verify that the CCM radar is pointed straight ahead. The scan tool identifies this as an alignment offset (

Access the CCM and monitor the ALGN_OFF (degrees) PID

) with a horizontal offset of +/- 3.0 degrees.
C1 CHECK THE CCM (CRUISE CONTROL MODULE) BRACKET
  • Remove the front bumper cover.
  • Inspect the CCM bracket for damage.

Is the CCM bracket damaged?
Yes REPAIR or INSTALL a new CCM bracket, if necessary.
REFER to: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No GO to C2
C2 PERFORM THE VERTICAL AND HORIZONTAL ALIGNMENT
  • Perform the alignment procedures for the CCM.
    REFER to: Cruise Control Radar Alignment (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, General Procedures).

Is the CCM aligned correctly?
Yes The system is currently operating correctly. The concern was caused by a misaligned sensor.
No INSTALL a new CCM.
REFER to: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
DIAGNOSTIC TEST D: C1001:08

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
CCM C1001:08 Camera System, Machine Vision: Signal/Message Bus Failure This continuous memory and on-demand DTC is set in the CCM when communication messages from the IPMA over the private CAN are not present.

Possible Sources

  • Wiring, Terminals or Connectors
  • CCM
  • IPMA
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
D1 PERFORM THE NETWORK TEST
  • The ignition is on.
  • Using a scan tool, perform the network test.

Do the CCM and IPMA pass the network test?
Yes First CHECK all IPMA DTCs. REFER to Section 419-07. If DTC C1001:08 is set, GO to D2.
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
D2 CHECK THE PRIVATE CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the SCCM C1897.
  • Disconnect the IPMA C9039.
  • The ignition is on.
  • Action:
    Positive lead Measurement/Action Negative lead
    C1897-2 Ground
    C1897-3 Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to D3
D3 CHECK THE PRIVATE CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Positive lead Measurement/Action Negative lead
    C1897-2 Ground
    C1897-3 Ground

Is the resistance greater than 10000 ohms?
Yes GO to D4
No REPAIR the faulty circuit.
D4 CHECK THE PRIVATE CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR A SHORT TOGETHER
  • Action:
    Positive lead Measurement/Action Negative lead
    C1897-2 C1897-3

Is the resistance greater than 10000 Ohms?
Yes GO to D5
No REPAIR the circuits.
D5 CHECK THE PRIVATE CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR AN OPEN
  • Action:
    Positive lead Measurement/Action Negative lead
    C1897-2 C9039-11
    C1897-3 C9039-3

Is the resistance less than 3 ohms?
Yes GO to D6
No REPAIR the faulty circuit.
D6 CHECK THE CCM (CRUISE CONTROL MODULE) OPERATION
  • Disconnect and inspect the CCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Connect the CCM connectors. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles apply to this concern, INSTALL a new CCM.
REFER to: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation). If the concern persists, GO to D7.
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
D7 CHECK IPMA (IMAGE PROCESSING MODULE A) OPERATION
  • Disconnect and inspect the IPMA connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the IPMA connectors. Make sure they are fully seated and locked.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles apply to this concern, INSTALL a new IPMA.
REFER to: Image Processing Module A (IPMA) (419-07 Lane Keeping System, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST E: C1A67:96

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
DTC C1A67:96 Front Sensor: Internal Component Failure Set when the CCM detects an internal fault or invalid radar data from the radar sensor.

Possible Sources

  • CCM
E1 CHECK CCM (CRUISE CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Clear the continuous memory diagnostic trouble codes (CMDTCs) from all modules.
  • Ignition OFF.
  • The ignition is on.
  • Wait at least 10 seconds.
  • Using the diagnostic scan tool, perform the CCM self-test.
  • Check the continuous and on-demand Diagnostic Trouble Codes (DTCs) for the CCM.

Is DTC C1A67:96 recorded?
Yes GO to E2
No The system is currently operating correctly. The DTC may have been set due to an intermittent condition. CHECK the CCM connector and HS-CAN2 wires for corrosion.
E2 CHECK CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all CCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Connect the CCM connectors. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service bulletin exists for this condition, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new CCM.
REFER TO: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST F: ACC (ADAPTIVE CRUISE CONTROL) INOPERATIVE IN RAIN OR SNOW

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
DTC C1A67:97 Front View Sensor: Component or System Operation Obstructed or Blocked This DTC is set as a continuous memory and on-demand DTC if the CCM detects an obstruction or if the sensor is blocked. This DTC may also be set when the CCM does not detect a vehicle or object on the road for an extended period of time.

Possible Sources

  • Front bumper cover
  • Blockage or obstruction
  • CCM mounting bracket
  • CCM alignment
  • CCM
F1 CHECK FRONT BUMPER COVER FOR DAMAGE
  • Inspect the front and rear of the front bumper cover for damage.

Is the front bumper cover damaged?
Yes INSTALL a new front bumper fascia, if necessary.
REFER TO: Front Bumper Cover (501-19 Bumpers, Disassembly and Assembly).
No GO to F2
F2 CHECK CCM (CRUISE CONTROL MODULE) AND FRONT BUMPER COVER
  • Inspect the front and rear of the front bumper cover and the radar sensor for debris, moisture, snow or ice.

Is the CCM blocked?
Yes CLEAN the front bumper cover and radar sensor, if necessary.
No GO to F3
F3 CHECK CCM (CRUISE CONTROL MODULE) BRACKET FOR PROPER INSTALLATION
  • Inspect the CCM bracket for a loose connection or damage at the attachment points.

Is the CCM bracket loose, bent or damaged?
Yes Correctly INSTALL the bracket or INSTALL new bushings, if necessary. ALIGN the sensor.
REFER TO: Cruise Control Radar Alignment (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, General Procedures).
No GO to F4
F4 CHECK CCM (CRUISE CONTROL MODULE) FOR EXCESSIVE VERTICAL TILT
  • Visually inspect the CCM for excessive vertical tilt. The plastic face of the CCM must be perpendicular to the ground.

Is the CCM visibly tilted vertically?
Yes PERFORM the vertical and horizontal alignment check procedures.
REFER TO: Cruise Control Radar Alignment (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, General Procedures).
No GO to F5
F5 PERFORM HORIZONTAL TARGET
  • Using the diagnostic scan tool, perform the horizontal aiming procedure.
  • Using the diagnostic scan tool, perform the CCM self-test.

Does the horizontal aiming procedure complete successfully without setting DTC C1A67:97?
Yes The system is currently operating normally. This condition may have been caused by previous snow or water accumulation or driving on very sparse rural roads.
No GO to F6
F6 CHECK CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all CCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Connect the CCM connectors. Make sure they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service bulletin exists for this condition, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new CCM.
REFER TO: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST G: U2100:00 OR U2300:55

Normal Operation and Fault Symptoms

The correct calibration data must be installed in the CCM and in all programmable control modules.

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
CCM configuration incomplete Initial Configuration Not Complete: No Sub Type Information This DTC is set if the CCM configuration is not completed. PERFORM PMI (if the original module is not available) for the module in question as directed by the diagnostic scan tool.
REFER TO: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation).
DTC U2300:55 Central configuration: not configured This DTC is set if the CCM configuration is not completed. PERFORM PMI (if the original module is not available) for the module in question as directed by the diagnostic scan tool.
REFER TO: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation).

Possible Sources

  • Module configuration not completed
  • CCM
G1 CONFIRM DTC RESET
  • Review the vehicle service history for recent service actions related to the CCM.
  • The ignition is on.
  • Using a diagnostic scan tool, clear the DTC.
  • Wait 10 seconds.
  • Using the diagnostic scan tool, perform the CCM self-test.

Is DTC U2100:00 or U2300:55 still present?
Yes GO to G2
No The system is currently operating correctly. The DTC may have been falsely set by the CCM, which resulted in an momentary loss of signal and setting of the DTC.
G2 INSTALL THE CCM (CRUISE CONTROL MODULE) PMI (PROGRAMMABLE MODULE INSTALLATION)
  • Using the diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Install the CCM As-Built data from PTS, following the scan tool instructions.

Is DTC U2100:00 or U2300:55 still present?
Yes CHECK OASIS for any applicable service bulletins: TSBs, GSBs, SSMs or FSAs. If a service bulletin exists for this condition, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new CCM.
REFER TO: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No The system is currently operating correctly.
DIAGNOSTIC TEST H: U3000:41, U3000:42, U3000:44 OR U3000:49

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
DTC U3000:41 Control Module: General Checksum Failure This DTC is set when the CCM starts operation and all preconditions in the test run/fail criteria are met, and an invalid checksum value is calculated. The instrument cluster displays the message "Pre-Collision Assist Unavailable", and if ACC is enabled, the instrument cluster displays the message "Cruise System Unavailable".
DTC U3000:42 Control Module: General Memory Failure This DTC is set when the CCM starts operation and all preconditions in the test run/fail criteria are met and detects an internal memory failure. The instrument cluster displays "Pre-Collision Assist Unavailable", and if ACC is enabled, the instrument cluster displays "Cruise System Unavailable".
DTC U3000:44 Control Module: Data Memory Failure This DTC is set when the CCM starts operation and all preconditions in the test run/fail criteria are met, and detects a RAM memory failure. The instrument cluster displays the message "Pre-Collision Assist Unavailable", and if ACC is enabled, the instrument cluster displays the message "Cruise System Unavailable".
DTC U3000:49 Control Module: Internal Electronic Failure This DTC is set when the CCM starts operation and all preconditions in the test run/fail criteria are met, and detects an internal electronic fault. The instrument cluster displays the message "Pre-Collision Assist Unavailable", and if ACC is enabled, the instrument cluster displays the message "Cruise System Unavailable".

Possible Sources

  • CCM
H1 CHECK THE CCM (CRUISE CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, CLEAR the CCM Diagnostic Trouble Codes (DTCs).
  • Check the ACC system.
  • Using the diagnostic scan tool, REPEAT the CCM self-test.

Are DTC U3000:41, U3000:42, U3000:44 or U3000:49 recorded?
Yes GO to H2
No The system is currently operating correctly. The DTC may have been set due to an intermittent condition.
H2 CHECK THE CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the CCM connector.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the CCM connector. Make sure that it is installed correctly and that it clicks into place.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service bulletin exists for this condition, STOP this test and FOLLOW the service bulletin instructions. If no service bulletin applies, INSTALL a new CCM.
REFER TO: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST I: U3002:62

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
DTC U3002:62 Vehicle Identification Number: Signal Comparison Failure This DTC is set when the VIN stored in the CCM does not match the VIN determined by the BCM. This may indicate that the original CCM is not installed in the vehicle or is incorrectly configured. PERFORM PMI (if the original module is not available) for the module in question as directed by the diagnostic scan tool.

Possible Sources

  • VIN Mismatch
No diagnostic actions are available for this symptom or DTC. Refer to: Diagnostic Methods (100-00 General Information, Description and Operation).
DIAGNOSTIC TEST J: U3003:16

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
DTC U3003:16 Battery Voltage: Circuit Voltage Below Threshold The CCM sets a continuous memory and on-demand DTC if the CCM detects low battery voltage below 9.5 V for more than 500 ms.

Possible Sources

  • Wiring, Terminals and Connectors
  • Battery
  • Generator
  • CCM
  • PCM
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
NOTE: Failure to disconnect the battery as directed will result in false resistance readings. REFER TO Section 414-01.
J1 RECHECK THE CCM (CRUISE CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • The ignition is on.
  • Using the diagnostic scan tool, perform a self-test.

IS DTC U3003:16 STILL PRESENT?
Yes GO to J2
No The system is currently operating correctly. The DTC may have been set due to a previous low battery voltage condition.
J2 CHECK THE PCM (POWERTRAIN CONTROL MODULE) CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, perform a PCM self-test.

Are any charging system Diagnostic Trouble Codes (DTCs) present in the PCM?
Yes For 2.3L EcoBoost,
REFER TO: Engine Control Modules (303-14A Engine Control Modules - 2.3 L EcoBoost (201 kW/273 L PS), Diagnosis and Testing). For 3.0L EcoBoost,
REFER TO: Engine Control Modules (303-14B Engine Control Modules - 3 L EcoBoost, Diagnosis and Testing). For 3.3L Duratec,
REFER TO: Engine Control Modules (303-14C Engine Control Modules - 3.3 L Duratec-V6/3.3 L Duratec-V6 Hybrid (BP), Diagnosis and Testing).
No GO to J3
J3 CHECK THE BATTERY CONDITION AND CHARGE
  • Check the battery condition and make sure the battery is fully charged.
    REFER TO: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

Is the battery in good condition and fully charged?
Yes GO to J4
No INSTALL a new battery.
REFER TO: Battery (414-01 Battery, Mounting and Cables, Removal and Installation).
J4 CHECK THE CCM (CRUISE CONTROL MODULE) VOLTAGE
  • Ignition OFF.
  • Disconnect the SCCM C1897.
  • The ignition is on.
  • Measure and record the battery voltage.
  • Action:
    Positive lead Measurement/Action Negative lead
    C1897-1 Ground

Is the voltage within 0.2 volts of the recorded battery voltage?
Yes GO to J5
No REPAIR the high resistance circuit.
J5 CHECK THE CCM (CRUISE CONTROL MODULE) GROUND CIRCUIT
  • Ignition OFF.
  • Action:
    Positive lead Measurement/Action Negative lead
    C1897-4 Ground

Is the resistance less than 3 ohms?
Yes GO to J6
No REPAIR the high resistance circuit.
J6 CHECK THE CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the CCM connector.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the CCM connector. Make sure that they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service bulletin exists for this condition, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new CCM.
REFER TO: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
DIAGNOSTIC TEST K: U3003:17

For wiring diagrams and connector information, refer to Section 31 of the wiring diagrams.

Normal Operation and Fault Symptoms

REFER to: Cruise Control - System Operation and Component Description (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Description and Operation).

DTC Fault Trigger Conditions

Trouble Code Description Fault Trigger Condition
DTC U3003:17 Battery Voltage: Circuit Voltage Above Threshold Sets as a continuous memory and on-demand DTC if the CCM detects battery voltage above 16.5 volts for 500 ms.

Possible Sources

  • Generator
  • CCM
  • PCM
NOTE: This DTC U3003:17 may be stored in the module memory due to a previous battery charge or jump-start events.
K1 CHECK FOR DTCs (DIAGNOSTIC TROUBLE CODES) U3003:17, P0563:00 OR P0626:00 SET IN OTHER MODULES
  • The ignition is on.
  • Using a diagnostic scan tool, retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Are DTC U3003:17, P0563:00 or P0626:00 set in more than one module?
Yes For 2.3 L EcoBoost REFER TO Section 414-00.
For 3 L EcoBoost REFER TO Section 414-00.
For 3.3 L Duratec REFER TO Section 414-00.
No GO to K2
K2 CHECK THE BATTERY VOLTAGE
  • Turn off all interior/exterior lamps and accessories.
  • Start the engine and run it at approximately 2000 rpm for three minutes while monitoring the battery voltage.

Does the battery voltage rise to 15.5 volts or higher?
Yes
REFER TO: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
No GO to K3
K3 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U3003:17
  • Ignition OFF.
  • The ignition is on.
  • Using a scan tool, clear the Continuous Memory Diagnostic Trouble Codes (CMDTCs).
  • Using the diagnostic scan tool, perform the CCM self-test.

IS DTC U3003:17 STILL PRESENT?
Yes GO to K4
No The system is currently operating normally. The DTC may have been set previously during a battery charge or jump-start event.
K4 CHECK THE CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the CCM connector.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent terminals/pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the CCM connector. Make sure that they are installed and locked correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable TSBs, GSBs, SSMs or FSAs. If a service bulletin exists for this condition, STOP this test and FOLLOW the service bulletin instructions. If no service bulletins apply, INSTALL a new CCM.
REFER TO: Cruise Control Module (CCM) (419-03B Cruise Control - Vehicles With: Adaptive Cruise Control with Lane Centering, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.

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