Chassis

Steering Column. Diagnosis and Testing

~21min read

Diagnostic Trouble Code Charts

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).


SCCM Diagnostic Trouble Code Chart


Trouble Code Description Action
B1298:09 Steering Column Control Switch Up: Component Failure INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B1299:09 Steering Column Control Switch Down: Component Failure INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B12A1:09 Steering Column Control Switch: Component Failure INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B12A2:09 Steering Column Control Switch Adjustment: Component Failure INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
— All other SCCM diagnostic trouble codes (DTCs)
Refer to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).


DSM DTC Chart


Trouble Code Description Action
B1298:24 Steering Column Tilt Up Switch: Signal Stuck High INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B1299:24 Steering Column Tilt Down Switch: Signal Stuck High INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B12A1:24 Steering Column Adjustment Switch: Signal Stuck High INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B12A2:24 Steering Column Adjustment Switch: Signal Stuck High INSTALL a new steering column control switch. CLEAR the SCCM diagnostic trouble codes (DTCs). Using a diagnostic scan tool, PERFORM the SCCM self-test. If the DTC returns, INSTALL a new SCCM.
Refer to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
B12A7:11 Steering Column Tilt Sensor A: Short to Ground GO to Pinpoint Test C
B12A7:12 Steering Column Tilt Sensor A: Short to Battery GO to Pinpoint Test C
B12A8:11 Steering Column Telescope Sensor A: Short to Ground GO to Pinpoint Test C
B12A8:12 Steering Column Telescope Sensor A: Short to Battery GO to Pinpoint Test C
B1375:09 Steering Column Tilt Motor: Component Failure GO to Pinpoint Test A
B1375:11 Steering Column Tilt Motor: Short to Ground GO to Pinpoint Test A
B1375:12 Steering Column Tilt Motor: Short to Battery GO to Pinpoint Test A
B1375:13 Steering Column Tilt Motor: Open Circuit GO to Pinpoint Test A
B1375:1A Steering Column Tilt Motor: Circuit Resistance Below Threshold GO to Pinpoint Test A
B1375:31 Steering Column Tilt Motor: No Signal GO to Pinpoint Test A
B137E:09 Steering Column Telescope Motor: Component Failure GO to Pinpoint Test B
B137E:11 Steering Column Telescope Motor: Short to Ground GO to Pinpoint Test B
B137E:12 Steering Column Telescope Motor: Short to Battery GO to Pinpoint Test B
B137E: 13 Steering Column Telescope Motor: Open Circuit GO to Pinpoint Test B
B137E:1A Steering Column Telescope Motor: Circuit Resistance Below Threshold GO to Pinpoint Test B
B137E:31 Steering Column Telescope Motor: No Signal GO to Pinpoint Test B
— All other DSM diagnostic trouble codes (DTCs)
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).

Symptom Chart

Symptom Chart: Steering Column

The diagnosis in this manual assumes a certain level of skill and knowledge of Ford-approved diagnostic procedures.
REFER TO: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Possible Sources Action
Power tilt steering column function inoperative when using the steering column control switch.
  • Refer to Pinpoint Test
  • GO to Pinpoint Test A
Power telescope steering column function inoperative when using the steering column control switch.
  • Refer to Pinpoint Test
  • GO to Pinpoint Test B
Steering column memory function or Easy Entry/Easy Exit function inoperative in one or more directions.
  • Refer to Pinpoint Test
  • GO to Pinpoint Test C
Steering column operates in two-second intervals when using the steering column control switch (Jog mode).
  • Refer to Pinpoint Test
  • GO to Pinpoint Test D

Pinpoint Tests

Power tilt steering column function inoperative when using the steering column control switch


For wiring diagrams and connector information, refer to Cell 128 in the Electrical Wiring Diagrams.

Normal Operation and Fault Symptoms


Refer to: Steering Column Operation and Component Description (211-04 Steering Column, Description and Operation).


DSM DTC Fault Trigger Conditions


Trouble Code Description Fault Trigger Conditions
B1375:09 Steering Column Tilt Motor: Component Failure Sets when the DSM detects a fault in the steering column tilt motor, circuit, or input.
B1375:11 Steering Column Tilt Motor: Short to Ground Sets when the DSM detects a short to ground in the steering column tilt motor control circuit.
B1375:12 Steering Column Tilt Motor: Short to Battery Set when the DSM detects a short to battery voltage in the tilt steering column motor circuit.
B1375:13 Steering Column Tilt Motor: Open Circuit Set when the DSM detects an open in the tilt steering column motor control circuit.
B1375:1A Steering Column Tilt Motor: Circuit Resistance Below Threshold Sets when the DSM detects a fault in the steering column tilt motor, circuit, or input.
B1375:31 Steering Column Tilt Motor: No Signal Sets when the DSM detects a fault in the steering column tilt motor, circuit, or input.

Possible Sources

  • Wiring, Terminals or Connectors
  • Steering Column Tilt Motor
  • Steering Column
  • Steering Column Control Switch
  • DSM
  • SCCM

DIAGNOSTIC TEST A: STEERING COLUMN TILT FUNCTION INOPERATIVE WHEN USING THE STEERING COLUMN CONTROL SWITCH
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
A1 CHECK THE COMMUNICATION NETWORK
  • The ignition is on.
  • Using the diagnostic scan tool, perform the network test.

Do the GWM, SCCM and DSM pass the network test?
Yes GO to A2
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
A2 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, perform the SCCM self-test.

Are any diagnostic trouble codes (DTCs) present?
Yes REFER to the SCCM DTC Chart in this section.
No GO to A3
A3 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) STEERING COLUMN ADJUST SWITCH (STRCOL_ADJ) PID (PARAMETER IDENTIFICATION)
  • Using the diagnostic scan tool, view the SCCM Parameter Identifications (PIDs).
  • Using the diagnostic scan tool, monitor the SCCM STRCOL_ADJ PID while actuating the steering column control switch in the up and down directions.

Does the PID display match the steering column control switch positions?
Yes GO to A4
No INSTALL a new steering column control switch.
CHECK the system for normal operation. If the concern is not resolved, GO to A9.
A4 CHECK THE STEERING COLUMN TILT MOTOR CIRCUITS FOR A SHORT TO BATTERY VOLTAGE
  • Ignition OFF.
  • Disconnect the SCCM C341F.
  • Disconnect the steering column tilt motor C2600.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2600-1 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2600-2 Ford Fusion. Steering Column. Diagnosis and Testing Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to A5
A5 CHECK THE STEERING COLUMN TILT MOTOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2600-1 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2600-2 Ford Fusion. Steering Column. Diagnosis and Testing Ground

Is the resistance greater than 10000 ohms?
Yes GO to A6
No REPAIR the faulty circuit.
A6 CHECK THE STEERING COLUMN TILT MOTOR CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2600-1 Ford Fusion. Steering Column. Diagnosis and Testing C341F-11
    C2600-2 Ford Fusion. Steering Column. Diagnosis and Testing C341F-10

Is the resistance less than 3 ohms?
Yes GO to A7
No REPAIR the faulty circuit.
A7 CHECK THE STEERING COLUMN TILT MOTOR OPERATION
  • Remove the steering column tilt motor.
    REFER to Steering Column Tilt Motor (211-04 Steering Column, Removal and Installation).
    .
  • Connect the SCCM C341F.
  • Connect the steering column tilt motor C2600.
  • The ignition is on.
  • Activate the steering column tilt function using the steering column switch.

Does the tilt motor operate when using the steering column control switch?
Yes INSTALL a new steering column.
REFER to Steering Column (211-04 Steering Column, Removal and Installation).
No INSTALL a new steering column tilt motor.
REFER to Steering Column Tilt Motor (211-04 Steering Column, Removal and Installation). CHECK the system for normal operation. If the concern is not resolved, GO to A8.
A8 CHECK THE DSM (DRIVER SEAT MODULE) OPERATION
  • Disconnect and inspect all DSM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DSM connectors and make sure they are correctly installed and fully seated.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSB applies to this concern, INSTALL a new DSM.
REFER to Driver Seat Module (DSM) (501-10A Front Seats, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
A9 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Disconnect and inspect all SCCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the SCCM connectors and make sure they are correctly installed and fully seated.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSBs apply to this concern, INSTALL a new SCCM.
REFER TO: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.

Steering column power telescope function does not operate when using the steering column control switch


For wiring diagrams and connector information, refer to Cell 128 in the Electrical Wiring Diagrams.

Normal Operation and Fault Symptoms


Refer to: Steering Column Operation and Component Description (211-04 Steering Column, Description and Operation).


DSM DTC Fault Trigger Conditions


Trouble Code Description Fault Trigger Conditions
B137E:09 Steering Column Telescope Motor: Component Failure Set when the DSM detects a fault in the steering column telescope motor, circuit or input.
B137E:11 Steering Column Telescope Motor: Short to Ground Set when the DSM detects a short to ground in the steering column telescope motor control circuit.
B137E:12 Steering Column Telescope Motor: Short to Battery Set when the DSM detects a short to battery voltage in the steering column telescope motor control circuit.
B137E: 13 Steering Column Telescope Motor: Open Circuit Set when the DSM detects an open in the steering column telescope motor control circuit.
B137E:1A Steering Column Telescope Motor: Circuit Resistance Below Threshold Set when the DSM detects a fault in the steering column telescope motor, circuit or input.
B137E:31 Steering Column Telescope Motor: No Signal Set when the DSM detects a fault in the steering column telescope motor, circuit or input.

Possible Sources

  • Wiring, Terminals or Connectors
  • Steering Column
  • Steering Column Control Switch
  • DSM
  • SCCM

DIAGNOSTIC TEST B: STEERING COLUMN TELESCOPE FUNCTION INOPERATIVE WHEN USING THE STEERING COLUMN CONTROL SWITCH
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
B1 CHECK THE NETWORK COMMUNICATION
  • The ignition is on.
  • Using the diagnostic scan tool, perform the network test.

Do the GWM, SCCM and DSM pass the network test?
Yes GO to B2
No
REFER TO: Communication Network (418-00 Communication Network, Diagnosis and Testing).
B2 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using the diagnostic scan tool, perform the SCCM self-test.

Are any diagnostic trouble codes (DTCs) present?
Yes REFER to the SCCM DTC Chart in this section.
No GO to B3
B3 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) STEERING COLUMN ADJUST SWITCH (STRCOL_ADJ) PID (PARAMETER IDENTIFICATION)
  • Using the diagnostic scan tool, view the SCCM Parameter Identifications (PIDs).
  • Using the diagnostic scan tool, monitor the SCCM STRCOL_ADJ PID while actuating the steering column control switch in the up and down directions.

Does the PID display match the steering column control switch positions?
Yes GO to B4
No INSTALL a new steering column control switch.
CHECK the system for normal operation. If the concern is not resolved, GO to B9.
B4 CHECK THE STEERING COLUMN TELESCOPE MOTOR CIRCUITS FOR A SHORT TO BATTERY VOLTAGE
  • Ignition OFF.
  • Disconnect the SCCM C341F.
  • Disconnect the steering column telescope motor C2601.
  • The ignition is on.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2601-1 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2601-3 Ford Fusion. Steering Column. Diagnosis and Testing Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to B5
B5 CHECK THE STEERING COLUMN TELESCOPE MOTOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2601-1 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2601-3 Ford Fusion. Steering Column. Diagnosis and Testing Ground

Is the resistance greater than 10000 ohms?
Yes GO to B6
No REPAIR the faulty circuit.
B6 CHECK THE STEERING COLUMN TELESCOPE MOTOR CIRCUITS FOR AN OPEN
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2601-1 Ford Fusion. Steering Column. Diagnosis and Testing C341F-12
    C2601-3 Ford Fusion. Steering Column. Diagnosis and Testing C341F-13

Is the resistance less than 3 ohms?
Yes GO to B7
No REPAIR the faulty circuit.
B7 CHECK THE STEERING COLUMN TELESCOPE MOTOR OPERATION
  • Connect the steering column telescope motor C2601.
  • NOTE: Connect the jumper wire for a moment only. If the column does not move in the desired direction, check in the opposite direction, if the column has already traveled to the end. Recheck the original direction if the column moves successfully. Connect:
    Click to display the connectors

    Move inward (toward the instrument panel)


    Positive lead Measurement/Action Negative lead
    C341F-13 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C341F-12 Ford Fusion. Steering Column. Diagnosis and Testing Battery positive

    Click to display the connectors

    Move outward (away from the instrument panel)


    Positive lead Measurement/Action Negative lead
    C341F-12 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C341F-13 Ford Fusion. Steering Column. Diagnosis and Testing Battery positive

Does the telescope motor move in both directions?
Yes GO to B8
No INSTALL a new steering column.
REFER to Steering Column (211-04 Steering Column, Removal and Installation).
B8 CHECK THE DSM (DRIVER SEAT MODULE) OPERATION
  • Disconnect and inspect all DSM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DSM connectors and make sure they are correctly installed and fully seated.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSB applies to this concern, INSTALL a new DSM.
REFER to Driver Seat Module (DSM) (501-10A Front Seats, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.
B9 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Disconnect and inspect all SCCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the SCCM connectors and make sure they are correctly installed and fully seated.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSBs apply to this concern, INSTALL a new SCCM.
REFER TO: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.

Steering column memory function or Easy Entry Easy Exit function does not operate in one or more directions


For wiring diagrams and connector information, refer to Cell 128 in the Electrical Wiring Diagrams.

Normal Operation and Fault Symptoms


Refer to: Steering Column Operation and Component Description (211-04 Steering Column, Description and Operation).


DSM DTC Fault Trigger Conditions


Trouble Code Description Fault Trigger Conditions
B12A7:11 Steering Column Tilt Sensor A: Short to Ground Set when the DSM detects a short to ground in the steering column telescope motor sensor or electrical circuit.
B12A7:12 Steering Column Tilt Sensor A: Short to Battery Set when the DSM detects a short to battery voltage in the steering column telescope motor sensor or electrical circuit.
B12A8:11 Steering Column Telescope Sensor A: Short to Ground Set when the DSM detects a short to ground in the steering column telescope motor sensor or electrical circuit.
B12A8:12 Steering Column Telescope Sensor A: Short to Battery Set when the DSM detects a short to battery voltage in the steering column telescope motor sensor or electrical circuit.

Possible Sources

  • Wiring, Terminals or Connectors
  • Seat memory concern
  • Steering Column Tilt Motor
  • Steering Column
  • DSM

DIAGNOSTIC TEST C: STEERING COLUMN MEMORY FUNCTION OR EASY ENTRY/EASY EXIT FUNCTION INOPERATIVE IN ONE OR MORE DIRECTIONS
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
C1 CHECK WHETHER THE STEERING COLUMN POWER FUNCTION IS IN JOG MODE
  • Operate the power steering column function in each direction and determine whether the steering column operates in jog mode (at 2-second intervals). For jog mode information, refer to
    Refer to: Steering Column — System Operation and Component Description (211-04 Steering Column, Description and Operation).

Does the steering column operate in jog mode in either direction?
Yes GO to Pinpoint Test D
No GO to C2
C2 CHECK TILT AND TELESCOPE STEERING COLUMN OPERATION USING THE STEERING COLUMN CONTROL SWITCH
  • Operate the steering column tilt and telescope function in each direction (up, down, in, out).

Does one direction not operate?
Yes If the concern is tilt, GO to Pinpoint Test A.
If the concern is telescope, GO to Pinpoint Test B.
No GO to C3
C3 VERIFY THE EASY ENTRY/EXIT FEATURE IS ENABLED
  • The ignition is on.
  • Verify that the Easy Entry/Exit feature is enabled using the message center.

Does the message center indicate that the Easy Entry/Exit feature is enabled?
Yes GO TO C4
No ENABLE the Easy Entry/Exit feature using the message center controls.
C4 CHECK MEMORY SEAT OPERATION
  • Check the operation of the seat memory function.

Does the memory seat operate correctly when using the memory position switch?
Yes GO to C5
No CHECK the seat memory function.
REFER TO: Front Seats (501-10A Front Seats, Diagnosis and Testing).
C5 CHECK THE TILT AND TELESCOPE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect the CSM C341A.
  • Disconnect the SCCM C341F.
  • Disconnect the steering column tilt motor C2600.
  • Disconnect the steering column telescope motor C2601.
  • The ignition is on.
  • Action:
    Click to display the connectors

    Tilt motor


    Positive lead Measurement/Action Negative lead
    C2600-3 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2600-4 Ford Fusion. Steering Column. Diagnosis and Testing Ground

    Click to display the connectors

    Telescope motor


    Positive lead Measurement/Action Negative lead
    C2601-2 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2601-4 Ford Fusion. Steering Column. Diagnosis and Testing Ground

Is there voltage present?
Yes REPAIR the faulty circuit.
No GO to C6
C6 CHECK THE TILT AND TELESCOPE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Action:
    Click to display the connectors

    Tilt motor


    Positive lead Measurement/Action Negative lead
    C2600-3 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2600-4 Ford Fusion. Steering Column. Diagnosis and Testing Ground

    Click to display the connectors

    Telescope motor


    Positive lead Measurement/Action Negative lead
    C2601-2 Ford Fusion. Steering Column. Diagnosis and Testing Ground
    C2601-4 Ford Fusion. Steering Column. Diagnosis and Testing Ground

Is the resistance greater than 10000 ohms?
Yes GO TO C7
No REPAIR the faulty circuit.
C7 CHECK THE TILT AND TELESCOPE SENSOR CIRCUITS FOR A SHORT TOGETHER
  • Action:
    Click to display the connectors

    Tilt motor


    Positive lead Measurement/Action Negative lead
    C2600-3 Ford Fusion. Steering Column. Diagnosis and Testing C2600-4

    Click to display the connectors

    Telescope motor


    Positive lead Measurement/Action Negative lead
    C2601-2 Ford Fusion. Steering Column. Diagnosis and Testing C2601-4

Is the resistance greater than 10000 ohms?
Yes GO TO C8
No REPAIR the circuits.
C8 CHECK THE DRIVER SEAT MODULE (DSM) OPERATION
  • Disconnect and inspect all DSM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DSM connectors and make sure they are correctly installed and fully seated.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSB applies to this concern, INSTALL a new DSM.
REFER to Driver Seat Module (DSM) (501-10A Front Seats, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.

Steering column operates in two-second intervals when using the steering column control switch (Jog mode)


For wiring diagrams and connector information, refer to Cell 128 in the Electrical Wiring Diagrams.

Normal Operation and Fault Symptoms


Refer to: Steering Column Operation and Component Description (211-04 Steering Column, Description and Operation).

Possible Sources

  • Wiring, Terminals or Connectors
  • Steering Column Tilt Motor
  • Steering Column
  • DSM

DIAGNOSTIC TEST D: STEERING COLUMN OPERATES IN TWO-SECOND INTERVALS WHEN USING THE STEERING COLUMN CONTROL SWITCH (JOG MODE)
NOTICE: Use the correct probe adapter(s) when making measurements. Using incorrect probe adapter(s) may damage the connector.
D1 CHECK IF THE STEERING COLUMN POWER FUNCTION IS IN JOG MODE
  • Operate the steering column tilt function in both directions (up/down).

Does the steering column tilt function operate in jog mode?
Yes GO to D2
No GO to D3
D2 CHECK THE TILT MOTOR SENSOR CIRCUITS FOR AN OPEN
  • Ignition OFF.
  • Disconnect the CSM C341A.
  • Disconnect the SCCM C341F.
  • Disconnect the steering column tilt motor C2600.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2600-4 Ford Fusion. Steering Column. Diagnosis and Testing C341A-13

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2600-3 Ford Fusion. Steering Column. Diagnosis and Testing C341F-9

Is the resistance less than 3 ohms?
Yes INSTALL a new steering column tilt motor.
REFER TO: Steering Column Tilt Motor (211-04 Steering Column, Removal and Installation). VERIFY the system operates correctly. If the concern persists, GO to D4.
No REPAIR the faulty circuit.
D3 CHECK THE TELESCOPE MOTOR SENSOR CIRCUITS FOR AN OPEN
  • Ignition OFF.
  • Disconnect the CSM C341A.
  • Disconnect the SCCM C341F.
  • Disconnect the steering column telescope motor C2601.
  • Action:
    Click to display the connectors
    Positive lead Measurement/Action Negative lead
    C2601-2 Ford Fusion. Steering Column. Diagnosis and Testing C341A-12

    Click to display connectors
    Positive lead Measurement/Action Negative lead
    C2601-4 Ford Fusion. Steering Column. Diagnosis and Testing C341F-9

Is the resistance less than 3 ohms?
Yes INSTALL a new steering column.
REFER TO: Steering Column (211-04 Steering Column, Removal and Installation). VERIFY the system operates correctly. If the concern persists, GO to D4.
No REPAIR the faulty circuit.
D4 CHECK THE DRIVER SEAT MODULE (DSM) OPERATION
  • Disconnect and inspect all DSM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean the module contacts)
    • damaged or bent pins - install new terminal pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DSM connectors and make sure they are correctly installed and fully seated.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, STOP this test and FOLLOW the TSB instructions. If no TSB applies to this concern, INSTALL a new DSM.
REFER to Driver Seat Module (DSM) (501-10A Front Seats, Removal and Installation).
No The system is currently operating correctly. The concern may have been caused by module connections. ADDRESS the root cause of any connector or terminal issues.

Test yourself

A quick Ford Fusion quiz: every answer comes with an explanation and a link to the manual page.