Ford Fusion Quiz
SYNC™

Using SYNC™ with Your Phone

In this manual: SYNC™
Introduction — 7Environment — 1At a Glance — 1Child Safety — 9Seat Belts — 8Personal Safety System™ — 1Additional Restrictions — 8Keys and Remote Controls — 8MyKey™ — 5Doors & Locks — 10Safety — 3Steering Wheel — 5Wipers and Washers — 4Lighting — 8Automatic High Beam Control — 3Windows and Mirrors — 6Instrument Cluster — 4Information Displays — 5Climate Control — 10Seats — 9Garage Door Opener — 1Auxiliary Power Points — 3Storage Compartments — 1Starting and Stopping the Engine — 4Unique Driving Characteristics (if equipped) — 1Fuel and Refueling — 9Engine Emission Control — 5Infection Transmission — 1All-Wheel Drive — 1Brakes — 4Traction Control — 1Stability Control — 1Park Aid — 13Cruise Control — 10Driver Assistance — 14Loading — 1Tow/Haul — 5Driving Tips — 3Roadside Emergencies — 5Customer Assistance — 6Fuses — 3Maintenance — 16Vehicle Care — 9Wheels and Tires — 13Capacities and Specifications — 11Connected Vehicle — 1Wi-Fi Hotspot — 1Audio System — 7SYNC™ — 7SYNC™ 3 — 16Accessories — 1Ford Protect — 3Scheduled Maintenance — 5Appendices — 4
8steps
~48min
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Hands-free calling is one of the main features of SYNC. While the system supports various functions, many depend on your mobile phone's capabilities. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

  • Answering an incoming call.
  • Ending a call.
  • Dialing a Number.
  • Redialing.
  • Call Waiting Notification.
  • Caller ID.

Other features, such as Bluetooth text messaging and automatic phonebook download, are phone-dependent features.

Pairing a Phone

Wireless pairing of your phone with SYNC allows you to make and receive hands-free calls.

Using the Audio System

  1. Make sure the Bluetooth function on your phone is turned on before starting a search. Refer to your device's manual if necessary.
  2. Press the Settings button.
  3. Select Bluetooth from the menu.
  4. Press the OK button.
  5. Select the option to add a device. This starts the pairing process.
  6. When the message to start pairing appears on the audio display, search for SYNC on your device.

Depending on your phone's capabilities and your market, the system may prompt you with questions such as setting the current phone as your primary phone and downloading your phonebook.

Using Voice Commands

Ford Fusion. Using SYNC™ With Your PhoneMake sure you turn on the Bluetooth function on your phone before starting a search. Refer to your device's manual if necessary.

Press the voice button and when prompted, say:

Ford Fusion. Using SYNC™ With Your Phone

Phone Voice Commands

Ford Fusion. Using SYNC™ With Your PhonePress the voice button. You can do things such as make a phone call and access text messages. When prompted, say a command. Refer to the following table for example commands.

Ford Fusion. Using SYNC™ With Your Phone

__ is a dynamic list, meaning it can be the name of anything, such as a contact or phone number.

Controlling the Phone

Use the phone buttons on the steering wheel to answer, reject or end a call.

Accessing Features Through the Phone Menu

You can access call history, phonebook, sent text messages, as well as phone and system settings.

  1. Press the PHONE button to enter the phone menu.
  2. Scroll through the menu to view contacts, text messages and the phone keypad.

Test yourself

A quick Ford Fusion quiz: every answer comes with an explanation and a link to the manual page.