SYNC™

Using Voice Recognition

~1min read

This system helps you control many functions using voice commands. This allows you to keep your hands on the steering wheel and your attention on the road ahead.

Starting a Voice Session

Ford Fusion. Using Voice RecognitionPress the voice control button. A list of available voice commands appears in the display.

Global Voice Commands

These voice commands are always available. You can say them at any time.

Ford Fusion. Using Voice Recognition

Helpful Hints

  • Make sure the vehicle cabin is as quiet as possible. Wind noise from open windows and road vibration may prevent the system from correctly recognizing voice commands.
  • Before giving a voice command, wait for the system announcement to finish, then for the tone. Any command spoken before this will not be registered by the system.
  • Speak naturally, without long pauses between words.
  • You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.

System Interaction and Feedback

The system provides feedback through tones, prompts, questions, and spoken confirmations depending on the situation and the selected interaction level. You can adjust the voice recognition system to provide more or less instruction and feedback.

The default setting is a higher interaction level to help you learn to use the system. You can change these settings at any time.

Setting the Interaction Level

Ford Fusion. Using Voice RecognitionPress the voice control button. When prompted, say:

Ford Fusion. Using Voice Recognition

Phone Confirmation

Using phone confirmation, the system asks you to confirm before placing any calls.

To adjust this setting, press the voice control button and, when prompted, say:

Ford Fusion. Using Voice Recognition

Test yourself

A quick Ford Fusion quiz: every answer comes with an explanation and a link to the manual page.