CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE

~1min read

PREPARING FOR YOUR VISIT

Any work that needs to be performed may not be covered by warranty. Discuss any additional charges with the Service Manager. Keep a maintenance log of your vehicle's service history. This can often provide the key to a current problem.

PREPARE A LIST

Prepare a written list of your vehicle's concerns or the specific work you want performed. If you have had an accident or repair work performed that is not in your maintenance log, inform the Service Advisor.

BE REASONABLE IN YOUR REQUESTS

If you list several items and must have your vehicle by the end of the day, discuss the situation with the Service Advisor and list the items in order of priority. Many authorized dealers may provide a rental vehicle (an additional charge may apply). If you need a rental, it is advisable to make these arrangements when you call to schedule your appointment.

Test yourself

A quick Jeep Wrangler quiz: every answer comes with an explanation and a link to the manual page.