Mazda 6 Quiz
Customer Information and Reporting Safety Defects

Customer Assistance (Mexico)

In this manual: Customer Information and Reporting Safety Defects
A Welcome Message to Mazda Owners — 1Illustrated Index — 6Essential Safety Equipment — 24Before driving — 31While Driving — 37Interior Features — 29Maintenance — 22If Trouble Occurs — 18Customer Information and Reporting Safety Defects — 28Specifications — 4
6steps
~36min
2/5difficulty
Done 0 of 6

Your complete and continued satisfaction is our business. We are here to serve you. All authorized Mazda dealers have the knowledge and equipment necessary to keep your vehicle in perfect condition.

If you have questions or suggestions on how to improve the service of your Mazda vehicle or the service provided by the staff of a Mazda dealer, we recommend that you follow these steps:

Contact your Mazda dealer

Discuss the situation with an authorized Mazda dealer. This is the best and fastest way to resolve a problem.

  • If your problem has not been resolved by the CUSTOMER SERVICE DEPARTMENT, the SALES DEPARTMENT, the SERVICE DEPARTMENT or the PARTS MANAGER, then contact the GENERAL MANAGER or the OWNER of the dealership.
  • If it becomes necessary to modify the components or wiring of the supplemental restraint system to accommodate a person with certain medical conditions, as advised by a certified physician, contact your dealer. Modifications performed on this system by a third party hired by the customer may void your vehicle warranty.

Visit: www.MazdaMexico.com.mx

Answers to many questions, such as how to locate or contact a local Mazda dealer in Mexico, can be found there.

Email: click "Contact Us" at the top of the page at www.MazdaMexico.com.mx

By telephone at: 01 800 01 MAZDA (62932) By mail to: Attention: Customer Assistance

Mazda Motor de Mexico

Mario Pani #150, PB Col. Lomas de Santa Fe

Mexico City, Postal Code 05300

Cuajimalpa de Morelos Borough

Tel: Customer Assistance

01 800 01 MAZDA (62932).

So that we can assist you efficiently and promptly, please provide us with the following information:

  1. Your name, address and telephone number
  2. The year and model of the vehicle
  3. The Vehicle Identification Number (17 characters, shown on your registration certificate and located in the upper corner of the instrument panel, on the passenger side)
  4. Date of purchase and current mileage
  5. The name and location of the dealership
  6. Your question or questions

Test yourself

A quick Mazda 6 quiz: every answer comes with an explanation and a link to the manual page.