Customer Assistance (Puerto Rico)

Your complete and lasting satisfaction is our priority. That is why all authorized Mazda dealers have the knowledge and tools needed to keep your vehicle in excellent condition.

If you have questions or suggestions on how to improve the service of your Mazda vehicle or the service provided by the staff of a Mazda dealer, we recommend that you follow these steps:

STEP 1

Discuss the situation with an authorized Mazda dealer. This is the best and fastest way to resolve a problem. If your problem has not been resolved by the CUSTOMER SERVICE DEPARTMENT, the SALES DEPARTMENT, the SERVICE DEPARTMENT or the PARTS MANAGER, then contact the GENERAL MANAGER or the OWNER of the dealership.

STEP 2

If after following STEP 1 you feel you need additional assistance, please contact the local Mazda representative (listed on the next page).

Please provide us with the following information:

1. 1
   Your name, address and telephone number
2. 2
   The year and model of the vehicle
3. 3
   The Vehicle Identification Number (17 characters, shown on your registration certificate and located in the upper corner of the instrument panel, on the passenger side)
4. 4
   Date of purchase and current mileage
5. 5
   The name and location of the dealership
6. 6
   Your question or questions