Nissan Customer Assistance Program

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Nissan cares. . .

Nissan and your Nissan dealer are committed to serving and assisting you with all of your automotive needs. Our main concern is your satisfaction with your vehicle and your Nissan dealer. Your Nissan dealer is always available to help you, both during the sale and during service.

However, if your Nissan dealer cannot answer your questions or if you wish to send your comments or questions directly to Nissan, please call our Consumer Affairs Department (Nissan) toll-free at the following numbers:

For U.S. customers

1 800 Nissan-1

(1 800 647-7261)

For Canadian customers

1 800 387-0122

The Consumer Affairs Department will ask you for the following information:

  • Your name, address and telephone number
  • The Vehicle Identification Number (shown on the top of the instrument panel, driver's side)
  • The date of purchase
  • The odometer reading
  • The name of your Nissan dealer
  • Your comments or questions

OR

You may write to Nissan, including this information, at:

For U.S. customers

Nissan North America, Inc.

Consumer Affairs Department

P.O. Box 685003

Franklin, TN 37068-5003

Or by email at

NNAconsumeraffairs@nissan-usa.com

For Canadian customers

Nissan Canada Inc.

5290 Orbitor Drive

Mississauga, Ontario L4W 4Z5

Or by email at

Information.Centre@nissancanada

Alternatively, visit our website at: www.nissanusa.com (for U.S. customers) or www.nissan.ca (for Canadian customers)

We appreciate your interest in NISSAN and thank you for purchasing a NISSAN quality vehicle.

Test yourself

A quick Nissan Altima quiz: every answer comes with an explanation and a link to the manual page.