Nissan Customer Assistance Program
Nissan cares. . .
Nissan and your Nissan dealer are committed to serving and assisting you with all of your automotive needs. Our main concern is your satisfaction with your vehicle and your Nissan dealer. Your Nissan dealer is always available to help you, both during the sale and during service.
However, if your Nissan dealer cannot answer your questions or if you wish to send your comments or questions directly to Nissan, please call our Consumer Affairs Department (Nissan) toll-free at the following numbers:
For U.S. customers
1 800 Nissan-1
(1 800 647-7261)
For Canadian customers
1 800 387-0122
The Consumer Affairs Department will ask you for the following information:
- Your name, address and telephone number
- The Vehicle Identification Number (shown on the top of the instrument panel, driver's side)
- The date of purchase
- The odometer reading
- The name of your Nissan dealer
- Your comments or questions
OR
You may write to Nissan, including this information, at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
Or by email at
NNAconsumeraffairs@nissan-usa.com
For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
Or by email at
Information.Centre@nissancanada
Alternatively, visit our website at: www.nissanusa.com (for U.S. customers) or www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for purchasing a NISSAN quality vehicle.
Test yourself
A quick Nissan Altima quiz: every answer comes with an explanation and a link to the manual page.