Audio / Visual / Telematics

Disc cannot be Inserted or is Ejected Right After Insertion

~1min read
CAUTION / NOTICE / HINT

NOTICE:

After replacing the navigation receiver assembly of vehicles subscribed to pay-type satellite radio broadcasts, XM radio ID registration is necessary.

PROCEDURE
  1. CHECK IF A PROPER DISC IS INSERTED

(a) Make sure that the disc is an audio disc or a disc with MP3, WMA or AAC files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

OK:

Disc is normal

HINT:

  • Translucent or uniquely-shaped discs cannot be played.
  • CDs with adhesive paper labels should not be played.
  • Commercial audio CDs can be played.
  • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
  • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.
  • For details on playable CDs, refer to the Owner's Manual.

NG

CHANGE DISC

OK
  1. CHECK THAT DISC IS INSERTED PROPERLY

(a) Check whether or not the disc is inserted upside down.

OK:

Disc is properly inserted.


NG

INSERT DISC PROPERLY

OK
  1. CLEAN DISC AND RECHECK

(a) Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction.

OK:

Malfunction disappears.

NOTICE:

Do not use a conventional record cleaner or anti-static preservative.


OK

END (DISC WAS DIRTY)

NG
  1. REPLACE DISC AND RECHECK

(a) Replace the disc with a known good one and check that the malfunction disappears.

OK:

Malfunction disappears.


OK

END (DISC WAS FAULTY)


NG

REPLACE NAVIGATION RECEIVER ASSEMBLY

Test yourself

A quick Toyota 4Runner quiz: every answer comes with an explanation and a link to the manual page.