Audio / Visual / Telematics

Green And Red Indicators Do Not Come On When Ig-on

~1min read
DESCRIPTION

If the red and green indicators fail to illuminate after the ignition switch is turned to ON, the vehicle does not recognize the DCM (Telematics Transceiver). The DCM (Telematics Transceiver) connectors may have been disconnected or the DCM (Telematics Transceiver) is malfunctioning.

PROCEDURE
  1. HEALTH CHECK

(a) Turn the ignition switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON and wait for 10 seconds.

(d) Perform "Health Check" on the Techstream and check that Telematics (Safety Connect) is listed on "Health Check Result" (See page ).


Result

Result

Proceed to

"Telematics" displayed on Techstream

A

"Telematics" not displayed on Techstream

B


B

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

A
  1. CHECK FOR DTC

(a) Turn the ignition switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON and wait for 10 seconds.

(d) Check for current DTCs and history DTCs (See page ).


Result

Result

Proceed to

DTC is not output

A

DTC is output

B


A

CHECK FOR INTERMITTENT PROBLEMS


B

GO TO DIAGNOSTIC TROUBLE CODE CHART

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