Audio / Visual / Telematics
Health Check
In this manual: Audio / Visual / Telematics
~1min read
HEALTH CHECK

1. HEALTH CHECK
Health Check provides an overall view of the vehicle status including telematics. Health Check will provide the DCM (Telematics Transceiver) software version, PRL version, and applicable DTCs and fault codes related to telematics.
(a) Connect the Techstream to the DLC3.
(b) Turn the ignition switch to ON.
(c) Click "Health Check".
Fault Code | Reason |
|---|---|
62 |
VIN not recognized by telematics provider |
64 |
DCM (Telematics Transceiver) not recognized |
65 |
VIN mismatch with DCM (Telematics Transceiver) |
HINT:
- If Health Check results in a telematics issue, a specific Fault Code will be displayed.
- If a fault code occurs, follow the procedure below:
- Fault 62*: Press the manual (SOS) switch and inform the operator of the error message.
- Fault 64: Press the manual (SOS) switch and inform the operator of the error message.
- Fault 65*: Replace the DCM (Telematics Transceiver) with a new service part and perform DCM Activation.
- *: Verify that the VIN is correct in the vehicle ECU. Run Vehicle Inquiry on the Techstream and verify that the VIN is correct.
(d) Data is displayed under "Telematics".

Test yourself
A quick Toyota 4Runner quiz: every answer comes with an explanation and a link to the manual page.
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