Inquiries to Rider

• Each rider reacts to problems in different ways, so it is important to confirm what kind of condition the rider is dissatisfied with.
• Try to find out exactly what problem occurs under exactly what conditions by asking the rider; knowing this information may help you reproduce the problem in the shop.
• The diagnosis sheet will help prevent you from overlooking any keys, so always use it.

Sample Diagnosis Sheet

Pre-Diagnosis Inspection 1

Pre-Diagnosis Inspection 2

Self-diagnosis Outline

Refer to the Self-Diagnosis System chapter for the self-diagnosis or service code.