HANDS-FREE ACCESS. Open and close automatically from inside

Hands-free loading: the Mercedes E-Class (4th gen W212, 2009–2016) makes it possible with HANDS-FREE ACCESS. This article explains what matters when using the sensor control and how to use the technology responsibly.

HANDS-FREE ACCESS

Important Safety Notes

WARNING

The exhaust system of the vehicle can become very hot. If you use HANDS-FREE ACCESS, you may burn yourself when touching the exhaust system. There is a risk of injury! Always make sure that you perform the kicking motion only in the detection zone of the sensors.

NOTE

If the key is in the rear detection zone of KEYLESS-GO, the trunk lid/tailgate may open unintentionally in situations such as the following:

• when using a car wash
• when using a high-pressure cleaner

Make sure that the key is at least 3 m away from the vehicle.

General Notes

Sedan: With KEYLESS-GO and HANDS-FREE ACCESS, you can open, close, or stop the closing process of the trunk lid without using your hands.

Estate: With KEYLESS-GO and HANDS-FREE ACCESS, you can open, close, or stop the process of the tailgate without using your hands.

This can be useful if your hands are not free. A kicking motion with your foot under the bumper is sufficient.

Observe the following points:

• Carry a key with KEYLESS-GO with you. The key must be located behind the vehicle in the detection zone of KEYLESS-GO.
• When kicking, make sure you stand securely and have sufficient clearance behind the vehicle. Otherwise you could lose your balance, for example on icy ground.

(Sedan example)

• Always make sure that you perform the kicking motion only in the detection zone of the sensors.

• When kicking, stand at least 30 cm away from the rear area.
• When kicking, do not touch the bumper. Otherwise the sensors may not function correctly.
• HANDS-FREE ACCESS does not work while the engine is starting.
• If a key with KEYLESS-GO is behind the vehicle in the detection zone of KEYLESS-GO, HANDS-FREE ACCESS may be triggered. As a result, the trunk lid/tailgate may open or close unintentionally, for example when you:

  In these and similar situations, do not carry a key with KEYLESS-GO with you. This prevents the trunk lid/tailgate from opening/closing unintentionally.

  • sit on the edge of the trunk/cargo area
  • place or pick up something behind the vehicle
  • polish the rear of the vehicle.

• Contamination from road salt in the area of the sensorscan impair the function.
• Operating HANDS-FREE ACCESS with a leg prosthesis may impair the function.

Operation

(Sedan example)

Opening/closing: In the detection zone of the sensorskick below the bumper with your foot.

Sedan: When the trunk lid closes, you will hear a warning tone.

Estate: When the tailgate opens or closes, you will hear a warning tone.

If the trunk lid/tailgate does not open after several attempts: wait at least ten seconds, then kick below the bumper with your foot again.

Info

If you keep your foot under the bumper for too long, the trunk lid/tailgate will not open or close. In this case, repeat the kicking motion more quickly.

Sedan: To stop the closing process,

• kick in the detection zone of the sensorswith your foot under the bumper
• pull the trunk lid handle on the outside,
• press the close button in the trunk lid, or
• press the buttonon the key.

  If the closing process of the trunk lid is stopped, it opens again automatically.

Estate: To stop the opening or closing process,

• kick in the detection zone of the sensorswith your foot under the bumper
• pull the tailgate handle on the outside,
• press the close or lock button on the tailgate, or
• press the buttonon the key.

If the closing process of the tailgate has been stopped:

• Kick below the bumper with your foot again and the tailgate will open.

If the opening process of the tailgate has been stopped:

• Kick below the bumper with your foot again and the tailgate will close.

Automatic opening and closing from inside

Important Safety Notes

WARNING

When the trunk lid/tailgate closes automatically, body parts can be pinched. People may also be within the closing area or enter it during the closing process, e.g. children. Risk of injury!

During the closing process, make sure that no one is near the closing area.

Use one of the following options to stop the closing process:

• Press the buttonon the key.
• Pull or press the remote control button on the driver's door.
• Press the close or lock button on the trunk lid/tailgate.
• Pull the handle of the trunk lid/tailgate.

Note

The trunk lid/tailgate swings up and back when opened. Therefore make sure there is enough space behind and above the trunk lid/tailgate.

Info

Opening dimensions of the trunk lid/tailgate.

Opening and Closing

Opening: On the remote control button for the trunk lid/tailgate,pull until the trunk lid/tailgate opens.

Closing (sedan): Press the remote control button for the trunk liduntil the trunk lid is fully closed.

Closing (estate): Turn the key in the ignition lock to position 1 or 2.

Press the remote control button for the tailgateuntil the tailgate is fully closed.

When the vehicle is stationary and unlocked, you can open and close the trunk lid/tailgate from the driver's seat.

The HANDS-FREE ACCESS system of the Mercedes E-Class W212 (model years 2009–2016) makes loading and unloading particularly convenient. A simple kicking motion under the bumper is enough to open or close the trunk lid, which is ideal when your hands are full.

This feature underlines the premium character of the E-Class BR 212 and shows how Mercedes-Benz puts modern technology into everyday use.