Vehicle Interior

How To Proceed With Troubleshooting

~3min read
CAUTION / NOTICE / HINT

HINT:

  • Use these procedures to troubleshoot the push-button start function.
  • *: Use the Techstream.
PROCEDURE
  1. VEHICLE BROUGHT TO WORKSHOP

NEXT
  1. CUSTOMER PROBLEM ANALYSIS CHECK

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points in the problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Running conditions, driving conditions, weather conditions

    How did it happen?

    Problem symptoms

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  1. INSPECT BATTERY VOLTAGE

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

NEXT
  1. INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Result

Proceed to

CAN DTC is not output

A

CAN DTC is output

B


B

GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING)

A
  1. CHECK FOR DTC*

(a) Check for DTCs and note any codes that are output (See page ).


(b) Clear the DTCs (See page ).


(c) Recheck for DTCs.

Result

Proceed to

DTC is not output again

A

DTC is output again

B


B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A
  1. INSPECT BASIC OPERATION

(a) Check that the engine can be started by the basic operation.

(1) Push the engine switch when the brake pedal is depressed and the shift lever is in P. Check that the engine starts.

OK:

Engine starts.

(b) Check that the engine switch mode can be changed by pushing the engine switch.

(1) Without depressing the brake pedal, push the engine switch repeatedly. Check that the power source mode turns from off to on (ACC) to on (IG) and back to off.

OK:

Power source mode changes as described above.

(2) With the brake pedal depressed and the shift lever in P, push the engine switch. Check that the engine starts normally from any power source mode status.

OK:

Engine starts normally from any power source mode status.

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  1. PROBLEM SYMPTOMS TABLE

(a) Refer to the Problem Symptoms Table (See page ).


Result

Proceed to

Fault is not listed in the problem symptoms table

A

Fault is listed in the problem symptoms table

B


B

GO TO STEP 9

A
  1. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Terminals of ECU (See page ).


(b) Data List/Active Test (See page ).


NEXT
  1. REPAIR OR REPLACE

NEXT
  1. CONFIRMATION TEST


NEXT

END

Test yourself

A quick Toyota 4Runner quiz: every answer comes with an explanation and a link to the manual page.